HT202157 Why can't Apple provide notice of upgrade issues?

It is **** near impossible to find support for Apple products. We all don't have an Apple store around the corner...would love it though! I've been searching the net to find out why my ATV is flashing rapidly and displays the iTunes logo and a USB cable. Seems that there is some sort of problem with a recent upgrade. Can anyone help resolve this?

Apple TV death conversation shows how to revert back to 5.02
old files hold option key to load from Itunes and micro USB.
Apple TV 2:
http://appldnld.apple.com/AppleTV/041-4362.20120605.t8i4U/AppleTV2,1_5.0.2_9B830 _Restore.ipsw
Apple TV 3:
http://appldnld.apple.com/AppleTV/041-4361.20120605.grjot/AppleTV3,1_5.0.2_9B830 _Restore.ipsw

Similar Messages

HT1918 Why can't Apple provide the security question answers?

I recently tried to purchase an album on Itunes, but they wouldn't allow me to. Why?!? Because I forgot my security question answers.

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

Why can't Apple allow/sell basic upgrade proprietary hardware?

If Apple would market their own basic hardware upgrades through Apple & their re-sellers, they would create a new, BIG revenue stream by allowing consumers that might not be able to afford to 'buy new' as soon as others at least 'upgrade' & stay loyal customers? Sure makes a lot of 'common sense' if you look at the 'BIG PICTURE' for Apple & their partners. Just don't 'overprice' basic hardware (like ram) upgrades because these are the consumers that can least afford it if they can't buy a whole new product. What it does is keep them a happy, loyal future whole new product buyer ;-) PLEASE consider doing this, Apple. You're missing the boat otherwise...Jim

As these are user to user forums, you are not addressing Apple. If you want to submit your idea to them, you can use this
http://www.apple.com/feedback/

Why can't Apple give us some feedback re blank purchased app screen

There have been numerous complaints about purchased apps not being able to be downloaded due to blank screen.
WHY CAN'T APPLE PROVIDE SOME FEEDBACK????

These are user-to-user forums consisting on people like you. The only Apple employees are the Hosts who keep the wheels from falling off the forums and break up the occasional donnybrook. So no one who posts here can speak for Apple.
The most effective means to get iPad issues/concerns to Apple is this:
http://www.apple.com/feedback/ipad.html

Why can't Apple TV stream movies like the iTunes store can?

I'm in the UK with an Apple TV 2nd Gen. 9Mb/s broadband speed checked and have conclusively failed to rent one single movie since I bought this a year ago. Every time I log in, select the film, purchase it, hit play and all I get is "connection error please try later" Playing movie trailers and everything else is fine. Surely the point of renting a movie online is so you can watch it straight away. Lovefilm works just fine via my PS3.
The other day I tried again on Apple TV with the same error so figured I'd try and rent the movie direct from iTunes Store on my laptop, hey presto, 2 mins later I'm watching my film via my Macbook Pro hooked up to my TV.
So the big question is: Why can not Apple TV stream a movie like the iTunes Store can? Of course I appreciate that a certain amount of buffering has to happen but that is never evident on Apple TV.
Anyone got any ideas?
Thanks.

Welcome to the Apple Community.
Intermittent problems
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
Consistent Problems
A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
80
TCP
HTTP
AirPlay
443
TCP
HTTPS
AirPlay
554
TCP/UDP
RTSP
AirPlay
3689
TCP
DAAP
iTunes/AirPlay
5297
TCP
Bonjour
5289
TCP/UDP
Bonjour
5353
TCP/UDP
MDNS
Bonjour/AirPlay
49159
UDP
MDNS (Win)
Bonjour/AirPlay
49163
UDP
MDNS (Win)
Bonjour/AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

HT203909 Why can't you provide specific instructions here about how to make the USB drive bootable? The article referenced is not dedicated to Bootcamp--too long, too many options. How do you make it bootable?

Why can't you provide specific instructions here in HT203909 (Boot Camp: Creating an ISO image from a Windows installation DVD) about how to make the USB drive bootable? The article referenced for partitioning the drive is not dedicated to Bootcamp--too long, too many options. How do you make it bootable?

If your BC Assistant shows the option to create a USB Installer, it automatically is marked as bootable. There is no need to have manual intervention to make a bootable USB. Once the process is manually modified, it is supported by the person modifying it.
You have two or three options (depending on your Mac Model).
1. Create USB... - Use a USB2 flash drive, which is erased and formatted. If your Mac supports ISOs then BCA will prompt for the Media. Any Mac which does not have a built-in Optical drive will support an ISO. There are specific Mac models which support both, DVD and USB based installation.
2. Download Software from Apple servers...
3. Install Windows...
Are any additional instructions really necessary?

Why won't Apple provide a list of COMPATIBLE SET TOP DVD PLAYERS?

Why won't Apple provide its users a comprehensive list of COMPATIBLE DVD SET TOP PLAYERS? If they have, can someone direct me (us) to it? Although most set top DVD players will read Apple burned DVD discs, many set top DVD players will NOT read DVD's burned with the combination of iDVD and or DVD Studio Pro software and the built-in burners that ship with Mac computers. Obviously this is a third-party related issue, but it might be nice to provide at least the know set-top DVD players that DO WORK with DVD's burned on Apple computers using Apple software.

Although most set top DVD players will read Apple burned DVD discs, many set top DVD players will NOT read DVD's burned with the combination of iDVD and or DVD Studio Pro software and the built-in burners that ship with Mac computers
Blatantly untrue ... pure BULL. I've been burning DVDs for years with my Mac and DVD-SP. After thousands of DVDs delivered to clients, I've only had two (yes, 2) complaints of playback issues.
The two major factors to playback compatibility are the quality of the media and the bit rate used. Keep bit rates reasonable; don't use AIFF audio; use only good quality media like Verbatim or Taiyo Yuden and stay away from low quality media such as Memorex.
-DH

Why is itunes so hard to use - and why can't apple fix it?

why is itunes so hard to use - and why can't apple fix it
I dont know anybody who likes the way itunes works.'
This last version is beyond awful. It took an already hard to use program - but one that I had at least figured out and made it even harder.

Wendy,
If you are experiencing a particular problem, please post specifics, and most likely someone here will be able to help.

Why do i constantly get cut off on calls. I've had this problem with my 3GS, my 4S and now my iPhone 5. When the core functionality is Phone, i.e. the ability to talk, why can't Apple make the iPhone function as a Phone? is there an App for that !!

why do i constantly get cut off on calls. I've had this problem with my 3GS, my 4S and now my iPhone 5. When the core functionality is Phone, i.e. the ability to talk, why can't Apple make the iPhone function as a Phone? is there an App for that !!

Well, since you've had the same problem, with three different phones, that all use different size sim cards, it seems pretty obvious the problem is with your carrier/coverage & nothing to do with your phone or sim card.

Why can't Apple accept that smaller cities and countries exist??

I just wish that Apple would realize that there are other places on earth besides the US, Europe and Asia!!
I am trying to put in my city code for my clock on my iphone 4 and it will not let me put in Port of Spain, Trinidad & Tobago. My Nokia phone bought in 2005 allows this and my cheap Casio watch recognizes other smaller cities on earth...why can't Apple??
I thought the general idea was to have ALL citizens on earth using your products??
Please do something update wise (and NO, I do not want to enter Bridgetown, Barbados as a 'next best bet'.
Thank you,

I was looking for how to add any city in Trinidad to my world clock and came upon his post. It wasn't necessary to dig it up but I had the same complaint and because the posters here were mostly un-kind and un-understanding towards hm, I hoped he would know that not everybody thinks his complaint is invalid.
Not having the capitol means the whole country is not listed. Any city. It's hard to use another country's time zone because times may change due to things like daylight-savings-time in one country but not in another. If you live on the east coast of the US, you can still use a city from your own country in the same time zone. I can use Toronto even though that's not my real hometown in Canada. I can use Beijing for my current city even though I live 1000's of miles away but still in China. There's no city listed for all of Trinidad. I'm not sure what city to list for the same time zone as Port of Spain without worrying that it will be wrong at sometime because country differences.
Of course not all cities in the world can/should be listed but perhaps all capital cities or the largest city in even the smallest of countries could be listed.
I guess I do not have a grip on your reality. In my reality your post makes no sense because it only tries to insult another poster and offers neither help nor explaination. I'm not sure what you gain from that. To be fair though, it does seem like many people like to post in this way.
Thanks for your suggestion Michael Black.

Why can't Apple or Itunes make it easy to download music to a. cd

Why can't apple or Itunes make it simple and easy to download music-songs onto a cd. A few months ago I was able to do this what has happened in the meantime.David

See the iTunes manual - under Syncing & Transferring content, the section on Backing Up, CDs & DVDs
http://www.apple.com/support/itunes/syncing/

Why can't Apple install an iTunes Visualizer option??

Why can't Apple install an iTunes Visualizer option to the screen saver, instead of the iPhoto slideshow?? I don't always want pictures moving over the screen, and especially when I'm listening to the music channels. Having such a large format for the iTunes Visualizer would be . . . you know, cool.

I totally agree and would love to see that option! I think the best way to tell Apple these things would be at http://www.apple.com/feedback/appletv.html though.

Why can't apple make there mins up and support ios6 siri to 4th generation ipod touch

Really all the tilte says all. Is there any any chance apple will release a siri app for older ipod.

To answer the question in your title;
Why can't apple make there mins up and support ios6 siri to 4th generation ipod touch
They have made up their minds. It isn't available for older iPod Touch models.

HT4168 Why can't apple's Pages be programmed to export only iTunes acceptable ePub files, suggesting corrections with options?

Why can't apple's Pages be programmed to export only iTunes acceptable ePub files, suggesting corrections with options?

You can ask Apple to do that via
http://www.apple.com/feedback
Do you find the guidance given in
http://support.apple.com/kb/HT4168
misleading in some way?

WHY can't Apple get their Java to work with Homestead SiteBuilder??!! Please someone work this out :(

WHY can't Apple get their Java to work with Homestead SiteBuilder??!! Please someone work this out

Is Java enabled in Safari / Preferences - Security?
Try the SiteBuilder help center.
Perhaps using a different browser may help.
Try Firefox or Chrome.
Mozilla Firefox Web Browser — Free Download
Google Chrome - The web is what you make of it

HT202157 Why can't Apple provide notice of upgrade issues?

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