HT203167 I downloaded a movie rental and I can't find it in my library. I downloaded it again, even thought it said I had already purchased it. It is not in my library, where is it? Anyone!!!!

Hi, can anyone give me a suggestion on how to find a downloaded movie rental, purchased in iTunes on my iPad? I repurchased it, even though it said I had already downloaded it. I can not find it in my library. Thanks if anyone has a suggestion, it would be greatly appreciated. Bored in Southampton.

Check from your Video App.

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A song won't finish downloading, battery is draining, and I can't find a way to stop the download

I have tried to delete the song that is stuck, I have "rebooted" / shut down my phone completely using the power button and home button, I have gone to itunes on my computer to the 'downloads' option in the menu bar and selected complete all downloads. Following that, I rebooted - closed all apps prior to reboot - and then synced with my computer. No dice...the song is still there and I cannot seem to complete or delete the process. Please help!

Simply put, no.
You can ask Apple about getting a refund, but their standing policy is all sales are final. Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.

I was downloading a moving rental and it was interupted. How do I continue the download w/out purchasing again?

I was downloading a movie rental and it was interupted. How do I continue the download w/ out purchasing again? IPOD

Open itunes on your computer. Click Store>Check for Available Downloads

My computer shut down in the middle of downloading a movie rental and after restarting my computer, the rental was deleted. How do I get it back without paying for it again?

my computer shut down in the middle of downloading a movie rental and after restarting my computer, the rental was deleted. How do I get it back without paying for it again?

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

I mistakenly asked iTunes to download a TV series and I can't get it to stop trying to download it. how do I kill the download?

I mistakenly asked iTunes to download a TV series and I can't get it to stop trying to download it. how do I kill the download?

You've got to be freakin' kidding me. I'm in Brazil, I accidentally started a 2.2GB download that it says will take 592 minutes to download, and there's no way I can stop it and download something else until that first download finishes? I would have thought it was unthinkable 15 years ago that anyone would build an app that downloads things but doesn't allow the option of canceling the download, but in this day and age? So much for Apple making intuitive, user-friendly products.

I switched computers and need to download Acrobat 9 Standard and I can't find it

I switched computers and need to download Acrobat 9 Standard and I can't find it anywhere. Does anyone know how to find it? I have a serial number -- oi just want to download it!

Hi Jim8008,
Please try to download Acrobat 9 Standard setup from the below link.
https://files.acrobat.com/a/preview/8d640488-4a92-4f7d-b50b-d8eb7f96bff8
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Anand

HT1933 Hello - I am trying to download a movie rental and it is playing the movie extremely slow and cannot watch movie, any suggestions?

Hello - I am trying to view a downloaded movie rental and it is playing extremely slowly, cannot watch it. Any Suggestions?

Go to the Store tab in iTunes and click on the Check For Available Downloads.

HT3209 I downloaded a movie but now I can't find it. Any ideas?

I downloaded a movie inSD and saw it was going through the download. When I returned to view it, it wasn't in iTunes anywhere. Does this mean it didn't finish the download and I should do it again? Did I get charged for it? It doesn't show any purchase information.
I'm getting on a plane today and would like to see it so please respond ASAP if you can.
Thanks.

Check the "Videos" app on the iPad.

HT201303 I bought a new iphone4 and had to reload my songs and apps. I want to make sure I'm not going to be charged again for songs or apps I had already purchased. Thank you.

I purchased a new iphone4 and had to reload my songs and apps. I want to make sure I'm not going to to be billed a second charge for songs or apps I have already purchased. Thank you,

If you bought them again, then you will be charged.
If you redownloaded them properly then you will not:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I downloaded tv series to my computer. Just bought new computer and wouldike to download to new computer, and I can't find it in my "purchases" where is it? how do I download it now onto new computer

how do I redownload my previous purchase?

"If we have some of it downloaded on an ipad will it pull the whole series back through"
Don't know what this means. Once you download them once. They will never download again. You have taken delivery of them. They are now yours to keep up with, move/copy/backup.
For future downloads, they will download from any computer from which you have signed in.
You can open itunes on your computer and download the next one if you like, as long as you have not downloaded elsewhere.

HT4539 I downloaded a song but then my computer froze so i went back and it said i had already purchased the song. How do I authorize my computer for automatic redownloads?

It says I need to authorize my computer?

That sounds like the track might be damaged (rather than there being an authorisation issue on the PC).
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Movie Rentals and Purchases on IPad - What's wrong with this?

Bought my very first Apple product...(IPad 64G WiFi only) last week.
I intended to use it just to keep me busy reading, watching movies, playing games, on all the long flights to Europe and Asia that I take.
So yesterday I excitedly set up an ITunes account, and downloaded 4 movie rentals, and purchased one other movie (Angels and Demons). All HD. I just figure I'd let it run all night and I'd see the movies the next morning.
The rentals all appear to have downloaded, and they show up in the videos section. HOWEVER, they are ALL marked "Expires in 17 hours". Never started watching any of them, why are they already set to expire? The rental info section of Itunes says I have 30 days to start watching, then 24 hours after that til they expire.
As for the purchased movie, th it appeared stuck on the "tap to retry" icon, which I did several times, with repeated errors, until the download icon simply disappeared and no sign of the dowload status or the actual movie anywhere.
I DID get billed for all of these. This is like 40 bucks worth of stuff.
Everyone who uses MAC stuff always brags about how great it is, how excellent customer service is, how things just "work", etc.
Color me WAY not impressed. No answers to my emails sent through ITunes help (yes, I checked spam folder) and no movies for my flight to China this weekend.
Any suggestions on things to change to make it work better next time? OR just buy a **** portable DVD player for 400 bucks less than an Ipad?

HI Jeffrey and welcome...
Make certain the time and date are correct on your PC.
Click Start and then click Control Panel.
Click "Date, Time, Language, and Regional Options" and then click Date and Time.
Click the Date & Time tab.
Make sure that the date and time settings are configured to use the current date and time and then click OK.
Make sure you are running the latest version of iTunes. http://www.apple.com/itunes/download/
Check the Firewall.
From the Start menu, choose Control Panel.
If the Control Panel is in Classic View, skip to step 4.
On Windows 7 and Vista, click Security; on Windows XP, click Security Center.
Click Windows Firewall.
On Windows 7 and Vista, click Change Settings; if asked for permission by Windows, click Continue; make sure the “Block all incoming connections” option is *not selected.*
Click the Exceptions tab.
Check the iTunes box.
Click OK.
You can report problems to Apple via the iTunes store. Launch iTunes. Select iTunes Store on the left. On the right side of that window select your account name. In the next window click: Purchase History then click: Report a Problem.
More support options here: http://www.apple.com/support/ipad/contact/
Carolyn

I scan the barcode and search for the download URL and it can't find it. What am I doing wrong?

I have a droid fascinate and am trying to download firefox 4 beta and it can't find the info to download the program1 Do I need to down load anything else so that it wil find the download

Firefox might not appear in the Market because it is not compatible with your hardware. You can check if your phone is supported here:
https://wiki.mozilla.org/Mobile/Platforms/Android
On some supported devices, a bug prevents Firefox from appearing in the Market. This may be related to the recent Market update. You can go to Settings/Applications and uninstall the Market update, then find and install Firefox.
Or, if you have a compatible device, you can download the app directly from here:
http://ftp.mozilla.org/pub/mozilla.org/mobile/releases/4.0b3/android-r7/multi/
(Note: To download the app directly for an AT&T phone, you will have to search for instructions on "sideloading" the APK file, since AT&T has removed the option to install from non-Market sources.)

I just signed up to the Adobe subscription and I can't find my serial number to activate it. What should i do?

I just signed up to the Adobe subscription and I can't find my serial number to activate it. What should i do? I had the trial version of potoshop, and signed up to the £8.38 a month subscription and Im sruggling to work out how to download it properly. Im on a mac, by the way. Any help wold be gratefully received.

Hello,
first of all you could have a look there: https://www.adobe.com/account.html >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number.
If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html >>> I lost my serial number >> see comment
The last time Adobe suggests so too this https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing- activation
Good luck!
Hans-Günter

TS1539 How do we deal with Error 50 when downloading a movie rental then stopped with error 50 and when I try to resume the downld, it doesn't do it?

How do we deal with Error 50 when downloading a movie rental then stopped with error 50 and when I try to resume the downld, it doesn't do it?

Yeah this "fix" is bunk. The movie is downloading just fine, but the extra features is the one giving me this error code. It is NOT my firewall. If it was, then both files wouldn't download. Plus, I already have the firewall "issue" tacked down and fixed. Have had it fixed for months now. No, this is due to the "new" itunes version 11 software. The only conclusion to fix this issue is UPgrading from 11 back to 10.7 which is what I am going to do. This is completely ridiculous! Come on, Apple, get itunes working once and for all, and fire the people responsible for itunes 11, just like you did to the guy who was responsible for apple maps. Thankfully Google came back to the rescue with google maps app.

HT203167 I downloaded a movie rental and I can't find it in my library. I downloaded it again, even thought it said I had already purchased it. It is not in my library, where is it? Anyone!!!!

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