HT203167 I paid for an app which seems to be fraudulent. "Mastering in 24h office 2010". It shows a page in Thai with no links to anything. How can I report this and be refunded? Any help would be appreciated.
I purchased and paid for an app through iTunes apps and it may be a fraudulent app as it is not doing anything other than show text in what looks like Thai language and has no links. The software was supposed to be "master in 24 hrs office 2010. ". I am having problems reporting the problem to iTunes Store as the link in the apple invoice is not working. Has anyone experienced this type of problem? How can I get the problem software reported and my money refunded?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
-
Hi, I have an iMac which I just booted up and have a white screen with a blue folder with a question mark blinking on and off. Any help would be appreciated. Tommy
That means your iMac could not find a system to use for startup. That may mean the internal hard drive has become faulty, or the hard drive mechanism is fine, but the startup volume ("Macintosh HD" unless you renamed it) may have some type of data corruption that makes it unbootable.
First, you should try resetting PRAM
http://support.apple.com/kb/HT1379
and if that does not help, use this procedure to reset SMC (power management). If your iMac is from 2008, this is the procedure for Intel (not PowerPC) Macs.
http://support.apple.com/kb/HT3964
(This forum category is for "iMac (PPC)," so if this iMac is older (with a PowerPC processor), please post back.)
Disconnect all peripheral devices. When you connect it back to power, if you have been using a power strip of some type, try connecting it directly to a wall outlet, by itself (at least initially). Start up with nothing but the power cord connected, then add only standard mouse and keyboard. If it works, run it that way for a while.
If PRAM and SMC reset have no effect, you should insert your Mac OS X installation disc (for the currently installed system) in the optical drive, and restart with the C key held down. This should get you to the Installer screen, where you can run Disk Utility from the Utilities menu.
In Disk Utility, does the internal hard drive appear in the sidebar? If so, select Macintosh HD in the sidebar and go to the First Aid tab. Use Repair Disk. If an error is found, note if Disk Utility was able to fix it or not.
You can then quit Disk Utility and attempt to restart normally. -
I have an ipad3. I brought brought a wireless AV Box to view videos on the TV. I have tried this on both hdmi TV an can only get sound no picture. Any help would be appreciated. I am new to iPad so not too tech please.
What iOS in on your iPod? The Users Guide says:
Viewing Photos, Slideshows, and Videos on a TV
You can use the Photos app to view photos, slideshows, and videos on your TV with
any of the following:
Apple Component AV Cable
Â
Apple Composite AV Cable
Â
Apple Digital AV Adapter and an HDMI cable (iPod touch 4th generation)
Â
Apple VGA Adapter and a VGA cable
Â
The Digital AV Adapter supports high-definition video up to 720p with audio.
The Guide also says the Video app can use TV out. -
I am a windows XP user and I downloaded I tunes 10 and my computer slowed down to a snail pace.. Any other problems out there?? Any help would be appreciated..
I am a windows XP user and I downloaded I tunes 10 and my computer slowed down to a snail pace.. Any other problems out there?? Any help would be appreciated..
-
Hi i have just had a second hand ipod touch from my grandson but he is not very helpful with it.
Can u get onto the internet when not using wifi such as in the car or such like. my phone uses 3G can you use gps or anything.
i really do not know anything about ipods
Any help would be appreciated."Can u get onto the internet when not using wifi "
No.
it connects to the internet ONLY via wi-fi -
I have a MacBook Pro that I want to hook up the Mini Display Port video out to a TV with RCA video imput, or a TV with S-video iimput.
How do I do this, and do I need a video converter?
Dennisthere's an adaptor for mini dvi to s-video
a well known auction site would yield results if apple don't stock it -
I wanted to erase my ipod so i went on settings, then general and then i erased my ipod
but when the apple logo comes up, it just freezes right there and i try to reboot it but it keeps freezing
so how can i fix this? please helpTry a Safe Boot by Restarting and holding down the Shift key between the startup tone and the Apple logo w/pinwheel. It will take longer to boot up in Safe mode. If successful, go to System Preferences > Startup Disk > select your OSx disk and restart.
Regards,
Captfred -
I used to use a different...server?...Internet Explorer. Before, when I used that, I could watch video's on youtube and they would run smoothly-image and sound in perfect sync. Now that I'm using Firefox per suggestion of a computer savvy friend, I can't watch youtube vid's in the same way. Most of the time, the audio will keep playing, but the image will stop. The only way I've discovered to prevent this is to be playing with the mouse on the side of the screen constantly. (which, when playing music video's for background while cooking dinner in the kitchen, it's rather impractical to be running back and forth to be playing with the mouse)
I'm not a very computer savvy person. I'm using a laptop...it's an Acer...I think I have either Windows Vista or Windows 7...Thank you very much.
I scanned my computer and see that it is not a virus problem. The problem lies with FoxNews.com not being compatible with the latest Flash Player or plug-in. I can view on-site videos from within Firefox on all sites except FoxNews. It is the only site that has a huge separating space in the middle of the front page. and that displays a large area of code words where it should have an ad: "clicksor_default_url = '';clicksor_banner_border = '#99CC33'; clicksor_banner_ad_bg = '#FFFFFF';clicksor_banner_link_color = "
I ran the super bug-killer "ComboFix" (thinking the code was from the "Clicksor" virus) and was relieved to discover that it wasn't a virus.
I can easily view videos on FoxNews from within Internet Explorer (and there is no "clicksor" code displayed in IE either). The problem lies somewhere within the Firefox version of Adobe's Flash Player /plug-in or FoxNews' incompatible code. Users are being kept up-to-date with the latest Adobe updates, but FoxNews must be using old software and needs to catch up. There must be a lot of people having this problem. -
I want to delete my current exchange account and replace it with my new one. How can I achieve this and not lose my contacts, photos, etc associated with this account? Please help..
Thank you,Bad idea.
What information do you want to share, exactly? You can share contacts, reminders, and calendars with other iCloud users without the need for both of you to use the same iCloud account. You can authorize both phones to use apps purchased under the same Apple ID without sharing an iCloud account.
Sharing an iCloud account is a bad idea in general. There is too much opportunity for someone to damage or delete data that will affect both. -
I have OS 10.5.8 and am unable to run ITunes or IPhoto. I can reinstall I tunes, but it says I need the newest version of QuickTime, which I already have. Any help would be appreciated!
Hello Esther,
Do you have QT v7.7?
http://support.apple.com/kb/DL761
And iTunes v10.6.1?
http://support.apple.com/kb/DL1426 -
I have a new iphone and went into Itunes and it said my new iphone needed a software update. I let it do this and now the apps that I put on won't work and when pressed just flash on then off the screen. I paid £20 for one of them so any help would be appreciated.
Memory Map: http://www.memory-map.co.uk/iphone/
0870: http://www.simonmaddox.com/
Viber: http://support.viber.com/home
VoucherCloud: http://questions.vouchercloud.com/ -
Hi, when I go to "select files to send" and click on "sent files" I get: "Internal Server Error (500) Your request could not be completed due to an internal server error". This never happened b4. I tried rebooting and that didn't work. Any help would be appreciated. Thanks.
Hi ,
Thank you for your question.
This error was caused by the incorrect site binding, I will give a reference of my test Lab. We add two A records in DNS which the FQDN of CAS and Mailbox could resolve IP address.;
Default Web Site:
Exchange Back End:
Then IIS must be restarted.
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim -
I recently downloaded the latest version of Adobe Reader for my MacBook Air and now when I try to open a new pdf I get the Adobe logo and text in Japanese and nothing else. The pdf doesn't open. Any suggestions? I never had this problem until my cache was cleared and I had to re-install Adobe Reader. Any help would be appreciated.
Just to say I am having exactly the same issue on my MacBook Air. I can't remember what I did but after this happened a few times, and once I had clicked on the Japanese pop up, I managed to do something that now means I get the pop up in English, saying 'Adobe Reader blocked for this website'. When I click on it it asks me to trust the content and then I get a bar with the text in Japanese. Eventually the pdf does open. However it's very irritating that I have to trust every pdf individually which I never had to do before the latest upgrade, and I don't understand why I get messages in Japanese. I will be interested to see whatever answers other more technical people may provide!
-
I am trying to connect a NetGear Wifi Range Extender to my existing Wifi. I have an Airport Extreme Base Station and I am also connected to a Vonage Phone Router. Any help would be appreciated?
The Apple update Firmware for my Airport Extreme Base Station does not update for some reason? Help?
Additionally, I have an older version Airport Express that does not update with the newer Airport Utility Version 6.3 and asks me to download 5.6 to update? Is this worth it?
ThanksThe netgear is not going to work very well.. and not at all unless it is universal wireless extender.. you cannot use WDS method.
If it does support universal wireless then make sure the airport uses a rational SMB compatible wireless name.. not an apple name which is 35 characters long with spaces and illegal characters like apostrophe.
So nice AE name.. AEwifi and actually while you are trying.. fruitlessly to do this.. use AE24ghz and AE5ghz (so different names on the different bands)
Assuming your AE is gen3 or greater.
You should also fix the wireless channel at least for 2.4ghz since the netgear is probably only going to repeat 2.4ghz so use channel 11, as a trial.
And use no wireless security as a test.. if that works.. then use WPA1 & 2.. as often old equipment using WPA2 is not compatible.
If it fails with simple name.. fixed channel and no security. Sorry it is not compatible at all.. it happens.
If your AE is G wireless or earlier model.. really the time has come for replacement.
If your Express is G wireless model it is not supported.. and is too old to bother with expect I guess if you want to run audio to a speaker.
You must use older 5.6 utility to do this.. so do you have a computer running older OS.. up to Mountain Lion it is easy to install with a bit of manipulation.. later is much harder .. or windows computer anywhere or available to you. -
Using the new iPad, what’s the best way to watch video files (away from home) which are stored on a NAS (WD My Book Live)? Any help would be appreciated!
Before you go, move the files to I tunes and sync them down. There is no viable way to stream from your nas drive to the pad.
Maybe you are looking for
-
ORACLE 8.0.5 Patches on Red Hat 8.2.1
After installing Oracle 8.0.5 on Red Hat Linux 6.1, do we need to run any patches..? (I have downloaded the ORACLE8 from Technet). If yes.. where do I get them..? null
-
Changing resolution after the fact
If I edited in 720, then decided I want to change to 1080, do I have to start from swcratch? Or could I re-export the files and then substitute them?
-
DropTarget check against all objects on the stage
Hey all, Not sure the best way to do this. I have a class we will call DropActivity, here is the code package com.activitycontrol import com.activitycontrol.DropCheck; public class DropActivity // Constants:
-
Skill set requirements for SAP E-Sourcing and CLM
Dear All, We are about to implement SAP-E-Sourcing 5.1 and CLM 2.0 (on Netweaver Platform). What are the skill sets required to support and do enhancement and customization to this solution?. Thanks in advance. regds velu
-
How can update pop - up blocker settings
How can I update pop - up blocker settings