HT203433 I purchased a song and only the first 10 seconds downloaded. How do I download the entire song without paying for it again?
A purchased song only downloaded the first 12 seconds. I do I download the song again since it is already been paid for.
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase
Check your purchase history to make sure nothing was purchased your account:
http://support.apple.com/kb/ht2727?locale=en_US&viewlocale=en_US
if your account was not used to make the purchase call AppleCare and ask for some assistance or you could email/chat a case to iTunes support.
To email/chat iTunes support follow the link below:
expresslane.apple.com
- select iTunes
- select iTunes Store
from here follow the options.
hope this helps -
Today while driving home from vacation i purchased and downloaded the new Nichleback CD, when i got home, i plugged my phone into my computer to update everything and it pulled up a message saying something like "this computer has recognized an iPhone that is in memory update, you will need to restore the phone" or something similar to that, it had a picture of the power cord plugging into iTunes on the screen and i couldn't get rid of it, so i had to plug it in and restore everything, when it was done i noticed that not only did i loose the new CD that i had just purchased today but i lost all of the music that i've purchased since the last update. How can i restore this music without purchasing it all again?
Media should be included with the backup of the computer that all users should be creating on a regular basis as part of basic computer/data maintenance.
In the event that you do not have a backup (stop being lazy.... keep backups of YOUR data and other important files)
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this. -
I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???
Hello!!!
I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???
Hello!!!
This realy works??Where is the backup of the media and other important files from the computer? Ultimately, it is the users responsibility to ensure that backups exists. Waiting until there is a problem to decide to do a backup is not smart. Would you wait until a fire started in your home to call the insurance company and inquire about homeowners/renters insurance????
In the event that no backup exists (stop being lazy.... keep backups of YOUR data and other important files):
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this. -
I had to reset my phone and I only have one of my ringtones I had 4.. Why'd it delete 3 and not the last one and now I can't get em back without paying for them again!!! What the **** is up with that??
Yup, your question and Diane's answer helped me also. Tho' I had had problems before getting into the iTunes store I always managed to find a way. Today they had me blocked cold with the "Update to 10" advert no matter what I did. Other questioners are being told, incorrectly as it turns out, that they have to update their OS to accomodate iTunes 10 and upgrade to iTunes 10. I did the download which did not take up much more room on my crowded old hard drive and now I'm back in business.
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I bought a song on itunes a while ago and I couldn’t back up my ipod because I needed more storage. Once my ipod was updated, ALL of my memory was deleted (since it wasn’t backed up) and I couldn't get my song back without paying for it again. Is there a way to retrieve it without paying for the second time?
Just follow these instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
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You'll have to download again. You will not be charged if you use the same Apple ID.
Save the file somewhere before installing.
Phil -
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Or if you purchased Pages as part of iWork on a disk, reinstall from the same disk.
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I cannot install a previously purchased app without paying for it again. I am using the same apple ID. I cannot figure out why the system is requesting me to pay for this app a second time.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
If I have purchased an app on my iphone. can i download the app to use on my macbook pro without paying for it again?
Welcome to Apple Support Communities
iOS apps are different than Mac apps, so you can't use a iOS app on a Mac. You have to purchase that app in the Mac App Store in order to use it with the Mac. They are different operating systems and require different apps -
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What type of document is the file? (ie. what is the file extension for tie file?)
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Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
I purchased a song on itunes which has now disappeared. How do i get it back without paying for it again
If for some reason you have failed to maintain a backup copy, then you can redownload some itunes purchases in some countries;
iOS: Unable to update or restore - Support - Apple -
An album I recently downloaded is missing most of the first track. How can I download it again without being charged?
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
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