HT204053 A different ID appears in the window asking for pass word ,when I am updating free soft ware from app store. I have an apple I'd an able to sign in apple support, app store ,

I have an apple ID & able to acess apple login & support centre. Un able to update from app store, a different apple I'd appears in a window asking for password when updating, how can I correct this problem

If a different Apple ID displays when you try to update your app, that would indicate that the original app was purchased using another account. You cannot update apps that belong to somebody else.

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HT5534 Why is the update for the mac asking for $19.99 when the iPad/iPhone versions had no charge?

Why is there a separate charge for a small update?

Had you purchased Pages for Mac? If not, Pages for Mac and for iOS are different, so you have to pay both editions

HT204291 how do get the media icon for mac mirroring when running airplay on itunes?

how do get the media icon for mac mirroring when running airplay

Airplay mirroring requires a Mac from 2011 or later, running OSX 10.8 (or later)
http://support.apple.com/kb/HT5404?viewlocale=en_US&locale=en_US

HT1918 i can't sign in my apple Id account through the app store app on my mac book air but I am able to sign in through itunes.

i can't sign in my apple Id account through the app store app on my mac book air but I am able to sign in through itunes.

They called Apple I Was talking to them on My Apple iPhone 5 & i was not getting any help today but they said on the phone that they sent a letter to Apple Engineers department & there gonna take care of it, i really hope that I Can get Back into My Apple ID Account??? i'm going to Cry if i can't??? I Bought 1000's & 1000's & 1000's of iTunes Stuff over the years since it 1st started, i would hate losing all that i'm going to Kill Myself if i can't get into My other Apple ID Account
i'm very upset & nervous & Sad & worrying about it
if i do get into that Account I Want that 2 step Verification thing Disabled, i don't like it
also
I Tried every Password i could think of when trying to log in to Apple ID Even though i Changed it last night & I still Can't log in & My 2 Step Verification thing don't work also
Apple don't know what there doing next time i get an e-mail like this I Call Apple cause i hate this thing, Apple Owe's Me a lot of money if i can't get into My other Apple ID Account.
i'm going to go to Court with this thing if i could ever do it.
i sure hope Apple Engineers know how to get into my Apple Account??? there has to be a way to do it????

HT204053 My old Apple ID keeps showing up on the pop up for my password? I cannot update anything or buy new apps.

My old Apple ID is on the pop up box for my password when trying to update or buy apps?

Welcome to the Apple community.
For the avoidance of doubt what is it that you have done. Have you changed your ID under the same account, or have you created a new account.

HT1338 The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

http://www.apple.com/support/mac/app-store/contact.html?form=account

I tried to do the download of a magazine pays when clicked buy my ipad shows a text saying that I have to communicate with the support of the itunes store. I do not know what I have to do and how.

I tried to do the download of a magazine pays when clicked buy my ipad shows a text saying that I have to communicate with the support of the itunes store. I do not know what I have to do and how.
Help me

Hi gmoll5,
Welcome to the Support Communities!
If you have updated to iTunes 11, click on View > Show Sidebar
Then, select your playlist and choose File > Print
You will have the option to print a jewel case like you did before
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649http://support.apple.com/kb/HT5649
iTunes 11 for Windows: Create your own CDs and DVDs
http://support.apple.com/kb/PH12348
iTunes can print a playlist formatted for use as a jewel case insert; choose Command-P and select “CD jewel case insert.”
Cheers,
- Judy

Minimized messages do not appear under the Window menu

If I minimize a few messages (yellow button) in Mail, then quit Mail and reopen Mail, the minimized messages don't appear under the Window menu. The only way to retrieve them is to go into Expose one at a time and click on them.
This seems like a bug or design flaw.
Any ideas?
Message was edited by: haroldo1

Apparently fixed with 10.6.2

Some of the apps previously downloaded have now become blank - white box instead of picture. Name of app still appears. Have tried hard reboot and sync to make sure everything is up to date. Anybody ever had this? How can I fix?

Some of the apps previously downloaded have now become blank - white box instead of picture. Name of app still appears. Have tried hard reboot and sync to make sure everything is up to date. Anybody ever had this? How can I fix?

One more thing to try. Double click on the home button. Scroll in that bottom line of icons (swipe finger to left) to the app that are all white. Hold your finger on the app until the - sign appears. Tap it to close the app. Hopefully it will then show up correctly. (As they say about chicken soup curing a cold, "can't hurt")

Where is the serial number for Aperture 3 when you download it from the App Store?

Where is the serial number for Aperture 3 when you download it from the App Store?

There isn't one.

Mickey Mouse is appearing at the bottom left corner of word documents sent to my apple devices. How do I remove?

Why is the Mickey Mouse logo appearing at the bottom left corner of word documents I send to my apple devices?
How do I remove?
Is this some sick Microsoft/Apple/Disney thing?
Any help would be much appreciated.

Hi
Control-click the file and choose "remove item". It
is only a link to your file: the original is where it
started.
Matthew Whiting
Yippee! It worked. Thanks Matthew!

I've just installed Mavericks on my Macbook Pro, which took forever to install, and everything appears to be fine except for iPhoto. When I try and open iPhoto I get a popup saying its not supported by this OS. Anyone have any ideas??? Help please.

I've just installed Mavericks on my Macbook Pro, which took forever to install, and everything appears to be fine except for iPhoto. When I try and open iPhoto I get a popup saying its not supported by this OS. Anyone have any ideas??? Help please.

Click App Store from your Apple menu  drop down menu then select Updates from the App Store menu bar.

I keep getting a update notification for iMovie but when i click update it prompts a different apple id

i keep getting a update notification for iMovie but when i click update it prompts a different apple id and it dose not allow me to change the apple id so I'm left with the old iMovie and no way to update ?? need help

Deleting and redownloading will not fix it unless it shows as part of your purchases, which it likely doesn't.
The resolution will depend on how you got the app in the first place. Check my response here Lost iWorks apps after Yosemite clean install different app, but same thing.
If your Mac came with the dvd version, you never tied them to your Apple ID (assuming eligibility to do so), sometimes signing out/in from the App Store fixes it, allowing you to accept under purchases (see my other post). Otherwise, you'll need to contact Apple.

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

IPhone 6Plus on every reboot after putting in my password it opens to a small window asking for apple id password

everything works on phone and wow it's big compared to my iPhone 5s. went with space grey since i have had 3 white phones in a row. restored via iCloud backup. updated iTunes as i have about 3,000 songs. 250 bought the rest ripped to AAC from my cc's....what a pain but switched from my windows desktop to this new rMBP late 2013 for xmas and iTunes is slightly different on a mac than windows and where everything is stored on drive.
anyhow problem is every time i reboot after putting in my password and arriving at whatever page i left at i get a very small window asking for my Apple id password. Now the top half is pre filled in with the email address i use for iCloud/itunes/apple/etc.
i did see in settings there is a checkmark i cannot remove that says for apple password "ask immediately" there are no other choices. it can't be unchecked by any method i found.
any help appreciated.

In case anyone else gets this I hit cancel once and it has never come back.

HT204053 A different ID appears in the window asking for pass word ,when I am updating free soft ware from app store. I have an apple I'd an able to sign in apple support, app store ,

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