HT204053 For some reason, I am unable to log onto the App store and iTunes using my Apple ID although it works on the actual website/browser. Why is this and what can I do about it?

I was struggling with creating an account without a credit card at first and then someone on here suggested I create my account through the actual website and I log onto the website without any trouble and onto Game Center, just nowhere else. It says "This Apple ID has not yet been used with the iTunes Store." and asks me to review my account information but when I click on review, it completely ignores my request. This is somewhat infuriating as I really would like to start using the App Store. Thank you for your help.

Hi annafrUk!
I believe this article will be able to provide you with some help regarding this issue:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Similar Messages

  • For some reason my i pod doesn't have an app store.  I went to reset it and it asked for my restriction code.  I forgot what my restriction code was and now it's saying that I only have one more chance to try

    for some reason my i pod doesn't have an app store.  I went to reset it and it asked for my restriction code.  I forgot what my restriction code was and now it's saying that I only have one more chance to try?

    To restore see:
    iTunes: Backing up, updating, and restoring iOS software
    Restoring will not mess up your other iDevices

  • I have an iPhone 3gs, operating on iOS 6.  For some reason, I'm unable to custom delete individual photos from my photo library....

    I have an iPhone 3gs, operating on iOS 6.  For some reason, I'm unable to custom delete individual photos from my photo library.  When I select the Edit button to do so, I'm only given the 2 options of "Share" and "Add To". My Camera Roll does everything the way I wish my Photo Library would.  Can anyone help?

    Only photos in the Camera Roll can be deleted.  The rest of the photos got there by synching to your computer.  You get them off the same way.
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • HT203433 I purchased 8 songs on September the 18th, for some reason I am not able to dwnload on to my ipod. When I try I get a error that the songs cannot be found. Wha t can I do?

    I purchased 8 songs on September the 18th, for some reason I am not able to dwnload on to my ipod. When I try I get a error that the songs cannot be found. Wha t can I do?

    have a look at this support article.

  • For some reason I am unable to access my purchased itunes music from my icloud or from my computer.  I suddenly get this message: say that I the original location for the song cannot be found.

    For some reason I am unable to access my purchased itunes music from the purchased folder in the itunes store or in my icloud.  The descriptions of the songs I purchased are there, but when I attempt to play them it says that the original location of the song cannot be located.  This is so frustranting. How do I get my songs back??

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • TS1702 For some reason I am unable to install apps all of a sudden. I reset my I phone 4s. My account shows that I purchased the app but it does not down load to my phone. Any suggestions?

    For some reason I am unable to download apps. I have downloaded several apps in the past but all of a sudden my I Phone 4S will not download. I have totally reset my entire phone but that didn't work. My account shows that I purchased the app but it just appears as a grey square on my home page. Even tried other apps but nothing. Any suggestions?

    For some reason I am unable to download apps. I have downloaded several apps in the past but all of a sudden my I Phone 4S will not download. I have totally reset my entire phone but that didn't work. My account shows that I purchased the app but it just appears as a grey square on my home page. Even tried other apps but nothing. Any suggestions?

  • For some reason I cannot import music from my hard drive to my iTunes library

    For some reason I cannot import music from my hard drive to my iTunes library, could you please help?

    See Repair security permissions for iTunes for Windows.
    Apply to the folder that you're failing to import from.
    tt2

  • I can use my appleID without any problems for using to download new apps in the app-store or Itunes - Problem: I can´t use my ID at facetime and Imessage - I´d like to add an EMail account on top to my mobile number. My password will not be accepted!!!???

    I can use my appleID without any problems for using to download new apps in the app-store or Itunes - Problem: I can´t use my ID at facetime and Imessage -
    I´d like to add an EMail account on top to my mobile number to use more this services. My password will not be accepted!!!??? I try it and i try it and i try ist, throughout the same problem. Whats on? The user help desk said, i´ve to reset and use the WLAN key new as well as possible - no way!

    Contact the App store for Apple ID help. Their support link is on the right of the App store window
    LN

  • Why can you not use Apple Pay for purchases in the App Store or iTunes?

    To make a purchases in the App Store or iTunes, it appears you can only pay by entering Mastercard, Visa, Discover, or AmEx information.   If you select none and try to make a purchase, you will again be prompted to enter this information.  I would like to use my Apple Pay account to pay for Apps/tunes, but that doesn't  seem possible.  It seems this negates one of the primary benefits of Apple Pay, which is to make purchases without turning over your credit card information to the merchant, in this case Apple.  I know you can pay with Touch ID, but that is only authoring payment from your credit card information you have on file.

    Hello ToastyFlake,
    It sounds like you are wanting to use ApplePay to purchase content from either the iTunes or App Stores. According to the following article, you are correct. ApplePay is for in-app (if the app supports it) or purchasing from a retail store. 
    Set up and use Apple Pay
    Pay with Apple Pay in stores
    On iPhone 6 and iPhone 6 Plus, you can use Apple Pay in stores that accept contactless payments. Look for one of these symbols at checkout:
    Pay with Apple Pay in apps
    On iPhone 6, iPhone 6 Plus, iPad Air 2, and iPad mini 3, you can use Apple Pay to pay within apps when you see the “Buy with Apple Pay” or “Apple Pay”  button as a payment method. Look for these buttons in apps:
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • I want to download pages, it won't let me. Says it need os x 10.9 or later-I have os x 10.8.5-all updates have been done. Why is this? what can i do? Is there another pages app i can use? thanks

    I want to download pages, it won't let me. Says it need os x 10.9 or later…I have os x 10.8.5…all updates have been done. Why is this? what can i do? Is there another pages app i can use? thanks do i need to download maverick? thanks

    Pages 5 requires OSX 10.9, for some reason that only Apple knows. Many users will not be able to install Mavericks on their Macs or do not want to.
    It has simultaneously removed iWork '09/Pages '09 from the App Store.
    You could ask Apple why it does things like this, but it doesn't say.
    If you don't already have iWork '09 I believe you can still purchase it from Amazon.
    Peter

  • HT3702 I keep attempting to make a in app purchase and it keeps saying payment declined although I have plenty of funds when I check my account. What can I do?

    I keep attempting to make a in app purchase and it keeps saying payment declined although I have plenty of funds when I check my account. What can I do?

    I assume that you are trying to use a debit card ? If it is then I don't think that they are still accepted as a valid payment method in all countries - from this page :
    You may be able to use other payment types in your country, like debit and Maestro cards
    which implies that they are not accepted in all countries, and there have been a number of posts about them being declined.
    For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • I downloaded the recent software update Mountain Lion and now my microsoft word, powerpoint, etc. are no longer supported. Why is this? What can I do?

    I downloaded the recent software update Mountain Lion and now my microsoft word, powerpoint, etc. are no longer supported. Why is this? What can I do?

    Depending upon how extensive your library of legacy Microsoft Office data files are, you may want to consider continuing to use Microsoft Office 2004.
    Microsoft Office's 2011 version is compatible with Lion and presumably either works with Mountain Lion or an update will make it so.  The problem with this approach is that Office 2011 will "convert" your earlier data files and there lies the rub!  For example, I have the need to weekly open a chart created in Excel 2004, but Excel 2011 trashes the chart in its "conversion."
    So I have approached the overall problem differently.
    The reason your applications do not work in Mountain Lion is that they were written for the older PowerPC CPU that all Macs used up to 2006.  When Apple made its transition to the Intel CPU, they licensed software that they included in all versions of OS X (from Tiger to Leopard and optionally, Snow Leopard) called Rosetta.
    Rosetta miraculously allows PowerPC applications to work on the Intel processor transparently; you do not know it is even present.
    The problem is that after 6 years of the transition, Apple's license to use the underlying software expired for OS X Lion and all version thereafter (and it is doubtful that the current owner of the software, IBM, would relicense it, even if Apple were inclined to do so).
    So for those of use that need to run Lion, I have offered the option to install Snow Leopard (with Rosetta) into Parallels 7:
                             [click on images to enlarge]
    And now Mountain Lion:
    Full Snow Leopard installation instructions into Parallels 7 are here:
    http://forums.macrumors.com/showthread.php?t=1365439
    Snow Leopard is $29 and Parallels 7 is $79 retail (cheaper from competitive sources) and Parallels offers a 14 day free trial of Parallels 7 on their website:
    http://www.parallels.com/download/desktop/

  • Why does the App store say 'download' to OSX Mavericks when i have already downloaded the update, and restarted the computer? I can't find Mavericks icon on the dashboard or launchpad either! Help!

    Why does the App store say 'download' to OSX Mavericks when i have already downloaded the update, and restarted the computer?
    I can't find Mavericks icon on the dashboard or launchpad either! Help!

    It sounds like you've installed Mavericks.  You can confirm this by clicking on the Apple located at the top left of the screen and choosing "About This Mac" from the menu.  You should see a window appear with the text "Version 10.9.1" near the middle.
    If it says "Version 10.9.1", then you've installed Mavericks.  It still says "Download" in the App Store because you can still download the operating system after installing it.  This is useful if you want to download it for a friend, or create a USB boot drive.
    Morgan

  • I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

    I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, can't get into the app store, or itunes. Can't download anything or receive or send e-mails. Not happy. Wish I had waited.

    I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, the app store, or itunes. Can't download anything or receive or send emails. Not happy. My iPad is basically useless. Tried to erase and restore. can't even do that. whish I had waited.

    Hello suzanefromnv,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Best of luck,
    Mario

Maybe you are looking for

  • Rainstorm of bugs on macbook pro mid 2010

    I really really need help. First my problem was with maverick.  The macbook started getting really hot and randomly restarting for no reason.  It got really bad, every couple of minutes it would just restart itself.  A few times it would crash with b

  • Bullets showing up in TOC

    I am using FM8.0p277, I created an unstructured book, and added the TOC. When I look at the TOC, there seems to be bullets showing up in front of some of the heading2TOC and heading3TOC lines - not all of them, though. I have looked at the reference

  • My Ipod isn't Charging Properly....plus it is not reconizing the cord and or accessory....I

    I Need Help Big Time!!

  • JMS queue name

    Hi All: I am using JMS adapter as a sender, with QoS = EOIO and Queueid=test_queue. Just by giving name in the queueid filed does queue will be created? Also how can I test this so I can come to know messages are delivering in EOIO?(JMS client is not

  • FAIL - Application at context path /TemperatureConversion could not be star

    FAIL - Application at context path /TemperatureConversion could not be started I get the above error when trying to deploy my web service (which is a very simple web service - very much on the lines of the HelloWorld web service). Please help me fix