HT204053 My apple ID on my phone and Imac are different and neither will let me change them to match. What do I do next?
I am trying to set up my icloud on the \Imac and Iphone 4S and the icloud ID's are different. I want to chnage the phones icloud user ID but can't seem to make it happen. Not sure what to do next
Welcome to the Apple Community..
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.
Similar Messages
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I am fed up with Spring and Apple passing me off to one another and neither will fix the problem. I am unable to receive a connection on my phone.
The internet goes out and I have to reset network setting each and every time. This is only a temporary solution which by the time I release the line with Spring or leave the apple store the issue is back. Sprint indicates that it is a know issue with the Iphone 5 and apple says it is a network issue as Sprint's network is not up to par with the Iphone and can not meet the expectations on the Iphone 5.
I have attached a few picture, as you can see it clearly says I have 5 bars and 3g available but I have no connections what so ever.
This issue affects all data and so I can not send or receive picture messages, use apps, or access the internet. The data goes in and out intermittently and it seems the phone chooses what I can and can't do.
For example I can watch Youtube or Vevo videos but I can not access Facebook or Instagram.
Is anyone else having this issue?
I will soon loose my patience....
I have reset my phone three time and have reset network and other setting mutltiple times. -
What do I do if I have one Apple ID for my phone and a different one for my mac. I have tried to sync garageband to my mac from my phone but it won't connect. Is it because of the different ID's? If so what can I do to fix it?
You can use one account with iTunes on your Mac, and different account(s) with the Mac App Store (for buying/downloads apps or OS updates for your Mac), iCloud (System Preferences > iCloud) and Messages (Messages > Preferences, or command-comma)
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I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro, is this possible if so how do I do it?
Providing specifics on all the ways to do this will take more time than I am willing to spend here these days. You can do some of this with Home Sharing. You can transfer the entire library from one computer to another, If you do that you can delete what you don't want from the transferred library.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
You do not want to use a new AppleID. Change the AppleID on the new phone to the old ID. Purchases made with one AppleID cannot be transferred to a different one and it will be a royal pain to manage two Apple IDs.
Change iTunes Store account on an iOS device - Log out of your current account with Settings.app > Store (Settings > iTunes & App Stores on iOS 6) > tap on your AppleID. Log in with a different account. Note, turning on automatic downloads or re-download past purchases may tie the device to that account for 90 days - http://support.apple.com/kb/HT4627 https://discussions.apple.com/message/18484935 - "In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again." -
my 4 digit password is not being recognized on my phone AND i am unable to restore my iphone on my old PC, can an apple store restore my phone and unlock it?
Contact Apple's Customer Support - in the US, (800) 767-2775 to find out. But they will most likely tell you what you already know...it needs to be restored against the computer is was last linked with.
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All non-Apple apps will not open on my phone. I restored as a new phone and still will not work
All non-Apple apps will not open on my phone. I restored as a new phone and still will not work
Hello there, KScotty.
The following Knowledge Base article offers up some great steps for troubleshooting apps installed on your iOS device:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I changed my User ID it changed on my phone but not on iCloud and it wont let me change my apple ID to my new ID how do I fix this?
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you delete the existing account you will get an option to keep the iCloud data on your device.
Before deleting the account, save any photo stream photos that you want to keep to your camera roll. -
i upgrade my iphone 4s to ios6, i did not provide my Apple id, in updating iMessage and facetime, will it affect the my phone, if yes, what should i do
thanks razmee
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I bought a iPhone 4 from USA in $749. i did not take a data plan, still the phone is locked, now when apple is selling unlocked phone and I have paid the full amount, will they unlock my phone
AT&T has not as of yet announced any plans to unlock an iPhone that was purchased as locked to them. Whether or not they will do so in the future, only AT&T would know, and they probably will not say unless and until they're ready to make an official announcement. There is nothing Apple can do for you in this matter unless you are still within the timeframe for returning the iPhone.
Regards. -
hi my name is emily i am getting so frustrated by the way my iphone is playing up atm i have gone to the apple store number of times for this problem and no one could help me with this issue i am having with my iphone is that i wanted to go onto another services provided other than telstra i had got told that the iphone is already unlocked and i had done everything possible to unlock the phone but each time i had done it the iphone thinks i need put my apple ID onto the phone and i did the password then it tells me it is incorrect and i know for a fact that it is correct and i had also done my icloud account too and saying it is wrong please help me i am so desperate to have my iphone back i am lost without my iphone
<Personal Information Edited And Re-Titled By Host>It's a seriously bad idea to post your email address and phone number - it's an invitation to spam - and I've asked the Hosts to remove them. No-one is going to phone or email you. This is a user-to-user forum and no-one here can take any actual action to help you.
If the phone is locked to a particular carrier only they can unlock it. You would have to contact Telstra and ask whether the phone is locked to them and if so whether they are willing to unlock it - they may not be. Apple can't do it for you.
If your phone is asking for your Apple ID does it do so by giving part of an Apple ID? Is the ID in question yours? Did you buy this phone new or second-hand? Please quote exactly any error messages you are getting. -
my icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?
To change to iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID then sign in with the new ID. If you don't know the password for the old ID, and if the old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?
Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling -
Help! I just updated my I phone and I now have over 4,000 emails. What happened and how do I delete them?
Aren't they in your iTunes library? If so, sync them back to your phone. If not, redownload them (http://support.apple.com/kb/HT2519).
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I changed my apple id on the apple help websites then I went to buy an app and the id didn't change and when I put my password wasn't accepted what do I do next so that I can buy an app?
Welcome to the Apple community Jalm14ts
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
if the employee has been terminated and I need to reuse the phone and have no ability to contact them, how can I erase the phone?
Welcome to the Apple community.
Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
I'm not exactly sure what procedures are in place for such events but Apple can assist in such cases, but it may take a while and you may need to provide proof of purchase and other corporate documents.
For future reference your best tactic might be to use Apple Configurator to set up all your companies devices. You can set the password for 'Find my Phone' to be identical for all your devices, whilst allowing the user to use their own password for the remainder of the iCloud services.
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