My icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?
my icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?
To change to iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID then sign in with the new ID. If you don't know the password for the old ID, and if the old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Similar Messages
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I changed my User ID it changed on my phone but not on iCloud and it wont let me change my apple ID to my new ID how do I fix this?
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you delete the existing account you will get an option to keep the iCloud data on your device.
Before deleting the account, save any photo stream photos that you want to keep to your camera roll. -
I changed my AppleID a long time ago to an email that I no longer use and I have updates for apps that I can't update because my old email is filled in to where i sign in and it wont let me change it to my new one???
The problem with those two apps is that they are supposed to be in your Apple ID and you didn't set up the Mac properly/completely when you got it.
You might try deleteing them and using OS X Recovery to install them again.
OS X Recovery -
http://support.apple.com/kb/HT4718
After that, before you open any iLife apps go to your Mac App Store account, to the Purchased pane and Accept them into your account. -
i need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details how can i solve this problem please.
thank you
Jan RobinsonThat's because the Mac, OS X and the iLife apps that came preinstalled on the Mac all belong to the previous owner. The previous owner needs to call Apple care and have their Apple ID disassociated from the Mac. Then the hard drive needs to be totally erased and OS X and the iLife apps reinstalled using OS X Recovery.
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My father in law has a brand new iPhone 5s using iOS 8.1.1 - under settings, general, keyboard, all keyboards... There is no option for 'predictive'. Has anyone else had this? And if so, how can we make it appear? Many thanks!
What langauge is he using? Is it one of the supported languages?
See here: https://www.apple.com/ios/feature-availability/#quickType-keyboard-predictive-in put -
Can not update iTunes because I have iMac with 10.5.8 . How I will sync my iphone 6.0 with an older version of iTunes on my iMac???? There is no update for the software of my iMac and no update for the iTunes.... So how can I sync????
Requirements for iPhone 5:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later
The highest version of iTunes you can install is 10.6.3 which will not sync with the iPhone 5.
Roger Wilmut1 wrote:
It's always a good idea to check the requirements before purchasing.
The person I spoke with at 1-800-MY-APPLE gave me totally different info...she said the iPhone 5 would in fact sync with the older version of iTunes and that I could restore from my previous iPhone 4 backup and also bring in my music that way. Hmmm....
I'm inclined to go by the published specs, but now I have to jump thru a bunch of hoops I wasn't expecting to. -
Just got an ipad from a deceased family member and it wont let me change the user id
My mom recently passed away and I now have her Ipad. When I log into Itunes, it keeps coming up with her Itunes ID and wont let me change it to mine. does anyone know how to get it to change?
Connect to iTunes then revert back to default settings where it says if you have a problem. Finally, start it as a new user or new iPad and install from there. If you have a previous iPad you could use the back up from it and restore using that one. If all else fails, go to settings and delete everything to factory settings then connect to iTunes as a newvuser and register as yourself and it will work that way.
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hello everyone
unfortunatly my daughter broke me previous iphone which had my original icloud account with everything on it, my new phone has a newicloud account automatically made which has no data on it.
i know the details of my previous account and have re added it to my new phone however even if it change my settings to that account it says that it is not my main account therefore my backe up data from the original one cannot be restored.
my question is how do i make my original icloud account on my new phone my main and only one, i thougt that was the reason icloud was invented to be use as a whole on different phones.???
thanks guysDid you delete the account that was automatically set up on your new phone before signing back into your old one? If not, go to Settings>iCloud and tap Delete Account at the bottom. Then set up your old account and turn your data syncing back to On. (When prompted, choose Merge.)
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How to change secue question it wont let me change becuase i forgot
i been trying find a way to change the password for secue question i dont know what its and i need help becuase it wont let me download becuase ask me for secue question and i dont know what its and wont let me reset the password
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86528) -
Hello everybody,
I need help to restore data from my iCloud account on an unused iPhone 5c because my iPhone 5 with a newer iOS update was stolen. When I try I get a message that I cannot retore my data because the iOS on my iPhone 5c is an older version than on the stolen iPhone 5.
There must be a way to do this. I hope to hear from you
thanks!Welcome to Apple Support Communities
You cannot. However, you can solve this problem by setting the iPhone as a new device and upgrading iOS in Settings -> Software Update.
After upgrading iOS, open Settings -> General -> Reset -> Erase All Content and Settings. Finally, Setup Assistant will let you restore the backup. -
I purchased the new iPhone 4S tonight. Previously used the 3G. Synced the 3G, plugged in the new 4S and got message could new iPhone did not have 10.5 and to go to iTunes and download. Did that on both new 4S and made sure iTunes on Mac had 10.5. Tried again. Got same message. Cannot sync new 4S to iTunes and restore to move my photos and contacts to new 4S. What can I do?
thanks but how do i recover i have logged in to itunes and connected new phone and none of my old library is there ?
Do i need to sync the old 4 to have all apps and music in my account
Sorry not to good on the itunes thing
thanks -
hi just got my new apple ipod touch and to download apps it wants to add questions about myself for more sercurity information. i get up to question 3 and it wont let me select a question but it will let me write an answer so i just pressed done and then it says i cant carry on because ive mised out information when it wont let me do a question!
Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
Iphone does not appear in device list in itunes?
Cant sync my iphone
I have two iPhones (iOS 4.3.5 (8L1) & 4.3.4 (8K2)) that do not appear in iTunes. For both phones, I have followed all steps at
http://www.apple.com/support/iphone/assistant/itunes/
except re-installing iTunes which seems like a ridiculous thing to do. I have updated my iMac to Lion (Mac OS X 10.7) and have the latest iTunes 10.4 (80). Also, my two iPhones do not appear in iPhoto 9.1.5 (615) either.
Since I rebooted my iMac I'd assume that is similar to your advice to stop and restart services.
Any further suggestions? -
Library does not match different users
I have two different sign in accounts on my computer. One is for me and the other is for my wife. This was done to keep our email apart. We share the same itunes acount. The only problem is the play list in the libary does not match from one acount to the other. I want the itunes to be the same no matter who is logged in.
My i-Tunes Purchased file
Do you mean the green iTunes purchsaed playlist in iTunes?
For some reason the songs from Purchased are not moving over to my Library
A song in a playlist HAS to be in the library.
My iTunes Library states 1051 songs.
Where are you seeing this?
Are you selecting Library -> Music and looking at the bottom?
Note that the Purchased playlist will also include movies, tv and videos, which are not in the Music section. -
I Can't even delete the account as it keeps asking for the password for the account I don't have anymore! It's really frustrating!
Apple ID: Changing your Apple ID
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