HT204053 Pop up menu shows my Apple ID in my iphone as my old email Apple ID. This happens when I try to go into iCloud . It does not show my new apple ID.
Pop up menu shows my Apple ID in my iphone as my old email Apple ID. This happens when I try to go into iCloud . It does not show my new apple ID.
Hi jackburkholder,
You will need to delete the iCloud account with your old ID, but before you can do that, you will have to go back into Manage Your Apple ID, and change your Apple ID back to the old address. Don't worry about verifying it, you just need to change it.
Then, go into Settings>iCloud and turn off Find My iPhone (it will ask you for a password - put in your current one to turn it off). Then, scroll down to the bottom of the screen and Delete the iCloud account using your current password.
Also go into Settings>iTunes & App Store, clidk on your old ID and sign out of iTunes.
Then go back to Manage Your Apple ID and put your new Apple ID back in.
Go back to Settings>iCloud and sign on with your new Apple/iCloud/iTunes ID.
Go back into Settings>iTunes & App Store and sign on with your new Apple/iCloud/iTunes ID.
Cheers,
GB
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Thank you for visiting Apple Support Communities.
I understand that you are receiving a prompt for an old Apple ID when attempting an update. You cant attempt to reset that password for the Apple ID via the steps in the first article below. If you need assistance with this or are not receiving the email, see the second attached article. You can also delete the applications in question and download them again with your new Apple ID. However, this will cause any application data in those applications to be deleted and you may be charged if these are paid for applications.
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iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
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