HT204053 S iPad with a @me address. I am trying to sync the two by adding the @ me address to the itouch without any success? Please can someone help me. Thanks

I originally set up my itouch with a gmail account and now i have an ipad set up with a @me account. Can someone help me to sync the two by adding the @ me address to the itouch as i am not having success? Please can someone help me. Thanks

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

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My apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?

my apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?

First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone?

HT4972 I am having problem sync my Iphone with pc running window7 after rebuilding pc due virus. Can someone help. Thanks

Hi Guys
I am having problem sync my Iphone with pc running window7 after rebuilding pc due virus. Can someone help. Thanks
Regards
Harwin Marr
<Personal Information Edited By Host>

Try restarting the AMDS > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      6% InterCheck
      5% iCalExternalSync
      3% WindowServer
      2% CalendarAgent
      2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outs

Uninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437

Hi. I am having issues with copying files to my shared WB 2TB HDD connected to my airport extreme. Comes up with error 50. I am using a Macbook Pro to copy from so not sure what I am doing wrong. Can someone help? thanks Rory

Hi. I am having issues with copying files to my shared WB 2TB HDD connected to my airport extreme. Comes up with error 50. I am using a Macbook Pro to copy from so not sure what I am doing wrong. Can someone help? thanks Rory

These links might provide some information that may be of help.
http://support.apple.com/kb/TA20831
https://discussions.apple.com/message/2035035?messageID=2035035
I've encountered this error myself upon occasion. If I remember correctly, it was a permissions/ownership issue with the some of the files I was copying.

I have Mac os x 106. When I try to send an attachment with email it won't send. Please could someone help? Thank you.

I have a Mac OS X 10.6 When I try to send an attachment with email it won't send - keeps saying 'fail'. Please could someone help? Thank you.

Hi lllaass! I replied to your post with the information you required but haven't heard from you since. If you don't, or can't help any further please would you let me know. Thanks.

Please can someone help - I am trying to download flashplayer compatible with Windows8

Please can someone help with FLashplayer trying to find the download compatible with WIndows 8

Hello,
There are two versions of Flash Player for Windows, ActiveX (for Internet Explorer) and Plug-in (for other browsers). On Windows 8.x, Microsoft updates Flash Player ActiveX via Windows Update service. For Plug-in, you can go to get.adobe.com/flashplayer (with the appropriate browser) and proceed with installation. Note that Google Chrome also includes a seperate Flash Player, which Google updates via Chrome update.
Maria

Please can someone help me out. I initial configure my bluetooth stereo ear piece with my iphone 4 and it was working but I mistakenly forget the bluetooth device and I cannot reconfigure it again with my iphone 4.

please can someone help me out. I initial configure my bluetooth stereo ear piece with my iphone 4 and it was working but I mistakenly forget the bluetooth device and I cannot reconfigure it again with my iphone 4?

place the device in pairing mode and re-pair.
If you don't know how to do this, go to the manufacturer's website and download the user guide for your device.

I was working with iPhoto downloading pictures and it quit unexpectedly and i lost a bunch of pictures what do i do can they be recovered ? Please can someone help it took me 12 hours between scanning & transferring & dating old family slides

I was working with iPhoto downloading pictures and it quit unexpectedly and i lost a bunch of pictures what do i do can they be recovered some where on my computer?? Please can someone help it took me 12 hours just today not counting yesterday between scanning & transferring with a flash drive then dating old family slides in my iphoto. I lost alot

I was working with iPhoto downloading pictures
Do you mean importing photos? If so what were you importing from? If it is a flash drive why not just re-import from it? Where did you scan them?
As to backups - you really need to always have your backup running - without good backups you will lose all photos sooner or later
LN

How do I stop an app from waiting? I have tried to reboot by holding the home key and power button to power down. Also, I have tried to sync the apps from my laptop with no success. Can you help? Thanks.

How do I stop an app from waiting? I have tried to reboot by holding the home key and power button to power down. The app is still grayed out and waiting so it cannot be deleted. Also, I have tried to sync the apps from my laptop and tried downloading new appswith no success. Can you help? Thanks

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

I just got a new ipad 2 but I having trouble setting it up, can someone help me. thank yoy

I just got a new ipad 2 but I'm having trouble setting it up, can someone help me?

Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

I have bought some movies and the don't sync to my iPod touch it comes up with this message that says it cannot be played on my iPod. Please can someone help

I have brought some movies and they just come up with this message that says it cannot be played on this iPod. I've bought movies before without iTunes Extras but these have iTunes extras and they don't want to sync with my iPod
Does anyone know what is wrong?

Sounds like you are trying to sync the HD version of the video. You should try to download the Standard Definition copy instead and sync that to your device as HD content is only compatible with the 4G iPod Touch. See here for more information:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock

Please can someone help me... Each time I put new pictures on my iPad the old ones disappear

Each time I put new pictures on my iPad through iTunes the old ones disappear. Please can some tell me how I can get them back.
I am using iPad 3rd generation.

Another way to import photos. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
These links may be helpful.
How To Create Photo Albums http://tinyurl.com/cxm4eoq
How to Add New Albums in the Photos App on the iPad & Add Photos to the Album
http://tinyurl.com/7qep7fs
 Cheers, Tom

Please can someone help me with saving/deleting photos?

Hi, I know I am not using my iPhone correctly, but I am a busy mother and have been stacking up the photos on Camera Roll. I now need to delete some, but want to keep some to show friends. I don't have time to trawl the forums looking for the answer so am really hoping someone will take pity on me and answer these simple questions, bearing in mind that I can't get to a computer to sync that often, so i am going to have lots of photos.
1) How do you transfer photos from Camera Roll to an album using the phone?
2) When I sync and photos are downloaded from my camera roll I get a pop up asking if I want to keep or delete the photos on my phone. If I choose Delete, will it delete just the photos in Camera Roll, or in the albums too?
3) I have chosen Keep in the past and now have masses of photos on my camera roll. Short of using the curved arrow in the top right and selecting each photo individually, is there a way to delete multiple photos all at once on the phone (not on computer)?
4) Why oh why haven't Apple got a 'protect' button for individual photos so that you can keep a few photos in camera roll and delete the rest, like on a digital camera (yes I KNOW this isn't what Camera Roll is for...) It just makes so much sense.
Thanks.

There isn't any "delete all" button for deleting photos on your phone. The fastest way to delete photos is with your computer, but on the phone you will have to open the Camera Roll in thumbnail view, tap the arrow button on upper right, tap all the photos you want to delete, tap the Delete button.
When you delete photos from the Camera Roll they are also deleted from any albums they may be in. Albums are like music playlists, they only contain pointers to the photos in Camera Roll to allow you to look at a filtered view of selected photos. Just as deleting songs from your library will also remove them from any playlist, so too removing photos from Camera Roll removes them from any album.
As for why Apple doesn't have a "protect" button, you could offer that suggestion to Apple here: http://www.apple.com/feedback/iphone.html.

Please can someone help with a problem syncing my iPhone 4 to Outlook

Hi all,
Since obtaining my iPod and my iPhone 4, they have been happily syncing with my Outllook profile on my home PC. I use outlook top organise my contacts, calendar and notes which is what is synced between devices. Earlier this year my hard drive crashed on my PC rendering this facility useless. I have now bought a new laptop and have set up my Outlook profile on that. However, now that it is set up and I connect my iPhone/iPod to the laptop, it will not sync between the Outlook profile and the device. I have succeeded in backing up my devices to the laptop and even (eventually) upgrading the IOS on my iPhone to version 7. But I am still unable to get the sync working. I obviously have more data on my iPhone than in the Outlook, so do not wish to wipe the phone and sync from Outlook.
I have read on here that the Outlook profile has to be set to default, which I have already done. Any assistance with this would be gratefully received

Hello there, TheAxeman69.
The following Knowledge Base article provides some great, in-depth recommendations for troubleshooting sync issues with Outlook:
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
Thanks for reaching out to Apple Support Communities.
Cheeers,
Pedro.

HT204053 S iPad with a @me address. I am trying to sync the two by adding the @ me address to the itouch without any success? Please can someone help me. Thanks

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