HT204053 Setting up my wifes ICloud after a software update and it merged out contacts, how do I unmerge the contacts?
My wife's Iphone 4 had the latest software update. After the update, it asked to back up to the ICloud. Doing that it asked for an Apple ID, and I used mine, as she hasn't purchased anything from ITunes, and didn't have an ID. After the setup, it had merged our contact list. I want to know how to unmerge our list.
Of course it did if you signed her into your account. You can only unmerge them manually, one by one.
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After installing software update and restart, mail no longer opens.
After I installed a software update on 9-20-12, I got a message that "this version of Mail doesn't work with Mac OS X...open Mail from the applications folder." I tried this, but nothing happens when I click on the different looking mail icon. I dragged it to the desktop, was asked if I wanted to replace an older copy, so I said yes...now the icon is there to click on--nothing happens. This was not a major software update, just the updates that pop up periodically for software already installed. I have had 10.6.8 since computer was purchased...just a software update, no new version of anything, yet now my mail won't open. Any ideas? I have a backup from about 3 weeks ago...can I use this to uninstall this terrible update? It was a security update...secured my mail (from me!!).
Your Apple-installed Applications need to stay in the top-level Applications folder. If you have moved them, they will not be updated properly and may even be disabled or trashed.
Find the Mail Application, and be sure it is back in /Applications folder. Make sure there are no duplicates in other folders.
If it is still not working, you will need to run the Security Update (manually).
If it is gone, you will need to run the Combo update to install it again. -
After downloading software updates, I am locked out of G4 running 10.4.11
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Before doing an Archive and Install, it might be worth seeing if you can access your data from another Mac using FireWire Target Disk Mode:
http://support.apple.com/kb/HT1661
If you can, perhaps you can retrieve your data and stash it on another drive before doing the Archive and Install. I am nervous about doing an A&I without a backup, just in case something should go wrong. I think you also need enough space on your hard drive for the previous system folder.
And of course you will have to do all the updates after the A&I.
You could also try a Safe Boot:
http://support.apple.com/kb/HT1455?viewlocale=en_US
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Good luck! -
My windows computer crashed last night and shortly thereafter, my iphone updated to IOS 7 and i was forced to do a system restore before i could preform a backup... I tried accessing my old contacts, texts, notes, pics and apps thru icloud (i have it set up to automatically preform backup). It claims that the last back up was after my computer crashed/the update/system restore... I thought all was lost, then went to redownload some old apps. They all appeared with the icloud symbol next to them (instead of "free" or a price), so i'm assuming that i DO have things backed up on icloud? Why are my apps the only media showing back up? Is there a way i can salvage my contacts, texts, pictures and other deleted media still?
Apps are not included in a backup - only a reference to which apps are on the device. They are restored from copies in the app store.
Here's a test to perform - using a computer's browser, log into icloud.com. Check the contacts and other pages where your data had been stored. If they are not there, then the only place they could be is in a backup, either to itunes or (/and) icloud. You'd have to restore the backup. If the data is there, then your device is not connected to icloud. Go to Settings>icloud to be sure it's logged into the right account.
As for pictures...
Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure". -
AFter
Hi Rdh12,
I understand that you are seeing a gray globe when attempting to start your computer. Here is an article for you that describes this issue and will help you address it:
A flashing question mark or globe appears when you start your Mac
http://support.apple.com/kb/ts1440
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Lost all photos after latest software upgrade and no history in time machine.....
lost all photos after latest software update and no time machine history available. What happend and what to do? Other software programs (Quicken, etc.) are ok and content retained. Can't figure it out....
You can browse your time machine drive and copy all the files back manually.
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I used one Apple ID to set up iCloud after iOS 6 was downloaded to my iPhone, now I want to change the Apple ID for iCloud on my iPhone but I'm unable to. How do you change the ID after it's been set up?
See https://discussions.apple.com/message/19218571#19218571.
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Cannot access icloud after ios 7 update
how can i get to set up icloud after ios7 upgrade, if it is greyed out in settings?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Wifi problem after.4.3 update on xperia z
Hi all,
After updating my Xperia Z (C6603) to build number 10.4.1.B.0.101 I've been having connection issues with every Wi-Fi network.
I've checked the forum but I only found problems about people having Wi-Fi issues with their smartwatch, I do not own a smart watch this is just a general networking issues.
Here's the problem in detail:
When having no Wi-Fi switched on while booting the phone the phone will start without any issues, I will receive my 3G/4G signal and I can browse, e-mail, everything.
Once I switch on Wi-Fi it will start connecting to previously stored Wi-Fi access points but will not connect. Eventually it says that there was a problem with connecting, even though this will take several minutes.
I can go into the Wi-Fi settings, select a different Wi-Fi network (if it is in range) and press connect, however the settings app will freeze at that point and eventually I'll get a notification that the settings app has stopped working.
I have found a "work-around": I switch the Wi-Fi to on, power off the phone and power on again. Now the Wi-Fi connection immediately powers on without an issue once the phone has completely booted, it also will connect to the default Wi-Fi connection that is in range. A different issue appears however once I move out of Wi-Fi range, it will no longer pick up my 3G/4G signal. It is also impossible to switch off Wi-Fi or switch Wi-Fi network connections without rebooting the phone.
As I said before this happened to me after updating to version 10.4.1.B.0.101 after having it received through OTA update. I do not have root access on my phone either so this can't be it.
Is there anyone experiencing the same issues? Is this somehow related to the issues people are experiencing with their smart watch connections (as seen in this topic: http://talk.sonymobile.com/t5/Software-Updates/wifi-problem-after-4-3-update-on-xperia-z/td-p/490591...
If there's anyone who is experiencing the same issues, or has found a fix for this I'd gladly hear from you.
Regards,
Danny
Sony Xperia Z
Modelnumber: C6603
Android version: 4.3
Kernal version: 3.4.0-ge09aff8
Build number: 10.4.1.B.0.101I faced the same problem. So what u did now to connect your 3g or 4g. Did u tried kitkat update? Its works or not?
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When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?
You cannot merge Apple IDs but you can go to Settings > iCloud and 'Delete Account'. When prompted to turn off documents and data, choose the only option which is Delete from my iPhone, but on the other prompt for Contacts, Calendars, etc you can choose 'Keep on my iPhone' Then once the Account is Deleted form the iPhone, log back in with the correct Apple ID and choose Merge when prompted. This will merge your data from this iPhone with that iCloud account effectively putting your devices on the same account.
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My husband was helping our daughter set up an apple id. She entered her e-mail address incorrectly, but didnt realize it until AFTER they had entered a credit card number. How can we cancel the account with the wrong e-mail address?
iMac model?
Mac OS version?
Both can be viewed fby doing "About this Mac" from the Apple menu at the left end of the menubar. The OS version will be pretty obvious; posting what the window says about your processor will help us figure out what model.
I ask becasue about 60 percent of the posts here are about newer models than the pre-2006 iMacs this forum serves.
Not your fault if you found the wrong forum--Apple's labeling is as clear as mud! -
Hello, I have had to restore my iphone 4 to its factory setting as I had missed a number of updates and my computer was not recognising the device. I have now lost my contacts icon on the iphone and cannot find it even after syncing to my computer.
Would you know how to resolve this issue?
Many thanks.
NilouI have now lost my contacts icon on the iphone and cannot find it even after syncing to my computer.
Would you know how to resolve this issue?
It's a pre-installed app and therefore cannot be deleted so you may have inadvertently moved it onto a screen or into a folder, check the utilities folder as this is a common one for it to disappear into. Check all screens and folders and do a search in Spotlight, it will tell you if the app it still on your iPhone but unfortunately not where it is. If you find it on one or your screens or in a folder, press the icon until it wiggles and then drag it back to where you want it. Alternatively you can reset your home screen in Settings>General>Reset>Reset Home Screen Layout. -
Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?
I can't envision what yo are seeing.
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
Help would be appreciated.PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it. -
how can i connect iphone to itunes.. i want to restore because my finger mistakes that click Reset all content and setting.. so iphone are empty.. all foto and data lost, right.. how can i use my iphone again.
Yes, try to restore your iPhone from iTunes or iCloud backup.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Tell us the result if you will try.
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