HT204053 Since upgrade to the latest version of the iPad system, my iPad does not recognise the password for iCloud and won't let me access it to change it

Since the last upgrade on the iPad system, I have not been able to log in with my password to iCloud.  I have changed my Apple ID and password to see if this would help but no it hasn't made any difference and every time I go into my emails the log in screen keeps popping up with the old username and the sign in it won't recognise.  Please could someone tell me in easy steps how to alter this?

Hi Susie. If you don't remember the password to the apple id with which you have logged into icloud then you need to reset the password at iforgot.apple.com. Put in that old apple id and if you have access to that email you can have a link sent to it to reset your password. If you don't have access to it then you can choose to answer security questions. If you can't answer the security questions properly then you need to go to expresslane.apple.com and tollow the prompts for apple id issues/can't answer security questions and if you put in your contact information Apple will call you immediately and you can talk to someone who can help you reset that password.

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