HT204074 I purchased MHGJZ20n0Q and it will not download. What do I do? Can I get my money back or another download?
Can this be redownloaded? Can I get my money back?
What is MHGJZ20n0Q (we are fellow users here on these forums) ? Depending upon what it is you might be able to redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes.
If it doesn't show there (and it's a purchase that you've just made) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I bought a 5 dollar app that didn't do what I understood it would do. Can I get my money back or even a credit? The app I bought I wanted it to zip a file video so I could get the video off my iPhone cause it took up all my hard drive space and it wouldn't zip a file from my phone like I understood it did. So since then I've found a free izip that did what I needed. Is there any way to get my money back and or return the app?F
Here is a link to the return policy.
http://support.apple.com/kb/HT4461
But, no. -
The screen on my iphone 5 has zoomed and I can not navigate on the page. How can I reset it?
Then go to Settings/General/Accessibility and turn off Zoom.
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I tried the torbutton suggestion from firefox, but there was no torbutton or explanation of how to get one. I installed a torbutton and that did nothing. I am at a loss.
See:
*http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
*http://kb.mozillazine.org/Lost_bookmarks -
HT204266 Can I get my money back for an app my toddler purchased?
My 2 year old daughter purchased a £13.99 app that we do not need. She did this just by tapping purchase as I had already signed in to purchase her a couple of free apps to play with. Can I get my money back?
You can try explaining
Refund
http://www.apple.com/emea/support/itunes/contact.html -
I purchased Imagezoom and it will not open in Photoshop. help?
I purchased Imagezoom and it will not open in Photoshop. help?
Image Zoom is not for Photoshop, it is for Muse. Please see the compatibility window on the product/add-on homepage.
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I Have just downloaded the latest upgrade (through software update) and now my Mac Book Pro will not boot up !! how can I get out of this ?,
Try starting in safe mode:
Ciao. -
i changed my number along with my sim card and imessage will not recognize my new number. how can i have imessage forget my old number and use my new number?
i have tried signing out of imessage and signing back in. (when i do that and am asked to select my email adress, i see my new number but it is greyed out and i cant select it)But under send and receive, my old number is still displayed while my new number isn't.
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I lost my photoshop elements 7.0 serial number and i had not had it registered so i can't get it back. My old desktop broke and i would like to install photo shop on my new laptop. How can i get it back?
I would first go to your Adobe Account and make sure that all info in it was correct and then match up all S/N's with your records. If you find any problems, then make corrections.
If all matches, but does not work, contact Adobe and see if they still sell replacement DVD's for CS2. Adobe usually does, for a small price. Still, you will need your correct S/N, so you will probably be back on the phone to Adobe. When I once used them for a S/N problem, they were quick and did a perfect job.
Good luck,
Hunt -
I downloaded from iTunes a hd movie for the first time. What a disaster ! Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?
Contact iTunes suport... http://www.apple.com/support/itunes/contact/
It sounds like you might have a slow wifi internet connection? How fast is it with a speed test from your iPad. -
How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you
Apple does not have a presence here, this is a user to user forum. You would probably have more success contacting iTunes Support at http://apple.com/support/itunes/contact/.
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HT4990 i bought a 50$ itunes card and it doesnt work can i get my money back?
I bought a $50 itunes card and it doesnt work can i get my money back/!
The iTunes Store Terms & Conditions states all sales are final but feel free to contact iTunes Store Support.
iTUNES STORE - TERMS AND CONDITIONS - Apple
A. ITUNES STORE, MAC APP STORE, APP STORE, AND IBOOKS STORE TERMS OF SALE
PAYMENTS, TAXES, AND REFUND POLICY
You agree that you will pay for all products you purchase through the Services, and that Apple may charge your payment method for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING APPLE WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. For details of how purchases are billed please visit support.apple.com/kb/HT5582.
Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product. We will charge tax only in states where digital goods are taxable.
All sales and rentals of products are final.
Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Apple. -
HT4098 How can I get my money back from app store when I did not renew my app
I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?
These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933 -
Dear Apple support team
I have just bought an application, it is an image converter, but it did not mention that it doesn't support a specified image formats. When I bought it I could not get any use of it because it does not dupport NTF format.
Can I get my money back?!
Thank you,
Regards.Refunds -
All sales are final. the App Store is not a try it and return it situation.
Apple sometimes gives a one-time per account refund. If this is the app which you wish to use your possible one refund with use the Report a Problem link in the emailed receipt that you receive on the purchase in 24 to 48 hours to ask for the refund.
If your purchase was in the last few weeks you may also use this link to report a problem;
https://reportaproblem.apple.com -
Somone from China accessed my account and drained the money, how can i get my money back?
Somone from China accessed my account and drained the money, how can i get my money back?
That article only applies to previously purchased music, apps and books.
Currently iTunes does not allow for re-downloading movies. This may happen in the future with iCloud, but that remains to be seen.
Your best bet is going to be to contact iTunes via email here:
http://www.apple.com/support/itunes/contact.html?form=video&topic=Video%20Purcha ses&subtopic=Lost%20or%20Missing%20Items
Usually takes about 24 hours for a response.
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