HT204088 After this issue with children making purchases, does anyone else have to enter their password three or four times before they can download something (whether its free or paid) from the app store or itunes (music)??
It is extremely irritating and makes it so that I dont even want to download ANYTHING. I know of others that only get prompted one time and I do not understand why I would need to enter my password a minimum of three times
Are you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out.
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My Game Center is not letting me log in on my ipad but I have no issues with my iPhone. Does anyone else have this issue lately. This has just stared recently. When I go to Game Center is just trying to load continuously.
I have the same exact problem. I have literally done everything that everyone says works but it hasn't solved mine. I went to the Recieved at and It has my number and my email right under neath it but I can not select my Number. My Email is clickable but my number is like a super faded grey not like you can't see it but it is not close to black.
PLEASSEEE HELP!!!! -
I havent had any problems with my iPad2 until today. I cannot download anything from the app store or iTunes. Doesn't matter if it's a previously purchased app or a new one. Help???
I just get a message--- after a long wait where the app icon says "waiting" that I can't connect to iTunes.
Wifi signal is strong. All bars.Try these articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
If this will not work, best to contact phone support.
http://support.apple.com/kb/HE57 -
My iMac came with Mountain Lion preinstalled. I wish to make a Bootable USB Disk.
I find that I am not allowed to d/load Mountain Lion from the App Store.
I wish to make a purchase. Why can't I?
EzraAll he needs is the recovery disc assistant. It's a free download.
OS X: About Recovery Disk Assistant
http://support.apple.com/kb/ht4848 -
Hello, i've downloaded an app from The App Store on iTunes (Call of Duty) and when i wanted to sync it to my iPhone5 it stops in step 5 *detemining apps to sync* what should i do? i don't want to restore my iPhone.
You cannot call anyone. You contact them as everyone else does: http://www.apple.com/support/itunes/contact/
You delete the app as you do any other app. Hold an icon until they wiggle. Tap the "x". This is covered in the manual. -
I got disconnected after the release of the last update! I'm disconnected only from the app store and itunes. Do i have to update to activate my account? What to do, i'm stuck.
Have you restarted your phone?
If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
Check for the app again after the phone starts back up.
~Lyssa -
New hard drive installed on my 2009 mac book. Can I reinstall pages, numbers, etc... from the App Store? I was running Lion.
HI Corey ...
Yes. Make sure you use the same Apple ID.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
If you can't re dowload the apps, launch iTunes. From the iTunes menu bar top of your screen click Store > Authorize This Computer. Sign out of the iTunes store and try re downloading your apps from the App Store again. -
I just downloaded Mountain Lion for my MacBook Pro from the App Store. I was curious if it is possible to downloand Mountain Lion to my iMac without paying the $19.99 fee again? Not trying to be a cheapskate, just curious if App Store purchases are universal like iTunes Apps.
You can re download Mountain Lion for free on all your authorized Macs using the same Apple ID used for the original purchase.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select Mountain Lion.
Then right or control click where you see Installed then click Install. -
I downloaded the last update on my iPad and now I can not download from the apple store or iTunes. I just sits there and continues to act like it will but nothing happens. And then it times out and goes back to home screen. Have a 32 so have have plenty of room.
What would you advice I do? I purchased this iPad in dec 2013.Double tap your home button to bring up the most recently used apps.
You'll see the app icon below and a screen shot of the app page above.
With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
Now, reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
When your iPad comes back up, see if you can download again. -
I have tried to install apps via the app store and via iTunes. I am using a freshly restored stock 4.2.1 firmware.
- Yes, the app in question was 'Doodle Jump' which states that it is compatible with iPod touch 4.2.1
- No, restrictions are switched off
- I get a message of iTunes saying 'iTunes is unable to sync iPod'
- When I purchase the application via App Store on my iPod, I get a 'bubble message' saying "Unable to Download Application" 'Doodle Jump will be available for download when you log in to the iTunes Store on your computer'
The issue is only with my iPod touch, I don't experience this issue with my iPhone or iPad.
I have already purchased 'Doodle Jump' on my iPhone and it installed correctly from the App Store. -
I cannot download anythign from the app store or iTunes on my iPhone 5.
Two days ago I attempted to download an app from the app store and it was stuck on waiting, so I do what I usually do any delete the download to try again, still stuck on waiting so I try once more and now the "install app", "buy app", and " download cloud" buttons do not function. When I press them nothing happens at all no icon appears stuck on waiting, just nothing.
So last night when I got home I tried restoring my phone from a backup, I tried resetting all settings on the phone, I tried resetting all network settings, I tried signing out of my Apple ID rebooting the phone and signing back in, I tried deleting another app to see if the installer was stuck on something, I tried downloading some music (I'll get to that in a second) and none of that worked. I also attempted to change my iTunes region to Canada and then back to the US to see if it prompted for a Terms of Service renewal again.
With the music I just attempted to download an album and all of it in the songs in the iTunes downloads menu were stuck on "waiting", so I attempted to remove them from the queue, I was able to remove 3 of the songs and the rest I not cannot remove from the queue. When I swipe to delete them from the queue the delete button simply does not appear.
The only thing I so far have not tried is syncing the apps from my computer but I would rather it not come to that as I have two authenticators synced to my phone and iTunes will wipe all the apps from my phone which would be counter productive for me.
Thanks for any help.Anything* >.<
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I cannot download anything from the app store or itunes on my Iphone 4s
Everytime I go to download something from the app store or buy something from itunes I put my password in and then it will never install anything. My password is correct. Help!
Anything* >.<
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correction have lion 10. 7.5... need Mountain lion
Yes. Snow Leopard can only be installed on one computer at a time unless you purchased the family package.
But you can re-download and install Lion from the App Store on as many computers that you own. -
How do I re-download aperture if I didn't buy from the app store?
I bought Aperture a long while back (I think as AP2), and then upgraded to 3. I've now replaced my HD and need to reinstall it.
Easiest thing I can think of would be to download it from the app store, but I didn't buy it through the app store. Is there another way to re-install aperture? Or, alternatively, is there a way to "upgrade" to the app store version, which would be more convenient altogether?
Thanks! -a.Boo :-(
I mean, I still have the old hard drive... I guess I could just copy the application over, but there's probably a bunch of support files I don't want to track down by hand.
Or, maybe I can download the Aperture 3 trial from Apple and try entering my serial into that? I might give that a shot.
Thanks for the help,
- a. -
I can't purchase anything from the App Store, or iTunes.
I go onto the App Store, and update something. It then comes up with a message telling me that I have to check my billing information. I've entered all my personal credit card details correctly, but then tells my that my payment method is invalid. It doesn't just happen with paid stuff, it happens with FREE stuff too. I've bought lots of games off the App Store before, and there's been no problem with my payment method, until now.
Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.
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