HT204088 How do I enable my account one of your workers disabled it to where I can't buy anything
One of your workers disabled my Apple ID account to where I can't but any thing
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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How do I enable my account once it's been disabled?
How do I enable my account once it's been disabled?
Apple ID is Disabled - Apple Club
Apple ID- "This Apple ID has been disabled for security reasons" alert appears -
How do i enable an account that a parents had disabled
my mom disabled my account a few weeks ago and now i cant use it at all . but i have moved to my dads and now i wanna enable it . how do i do that ?
Convince your mom to re-enable your account.
Stedman -
Somehow I have 2 iCloud accounts...how do I change the account one of my devices is logged into?
Somehow I have 2 iCloud accounts...How do I change the account one of my devices is logged into?
If you are using your main account for iTunes, you should continue to do so, otherwise you will lose access to many of your purchased items made that account.
You can delete the AOL account for iCloud only on your iPhone and first iPad, by going to settings > iCloud, scrolling down and hitting delete account button. You will then enter your me account details into the iCloud settings.
When you delete your AOL account from the iCloud settings, the phone should give you the option of keeping your data on the phone, you need to make sure that you choose this option, and also choose the option to merge when you add your new account back. -
hey guys getting upset about how i tunes is debiting $1 from my account every month is it happening yo anybody else..i didnt buy anything from the stores...whats wrong.. they just cant debit frm my acc???
Have the same problem here... don't know what to do...
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I don't what is wrong with my card I can't buy anything on apple store even free ones I can't download, they said my previous purchase have a problem but I don't how wil I do to solve this problem, I need a help pls
What is the exact error message you're receiving?
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I have just 50 Cents on my iTunes Gift Card and I can't buy anything. How to delete it from my account?
You can purchase a new iTunes card to increase the credit or contact iTunes Support to have them clear the credit.
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Hi I just created apple store account and I didn't get verification mail and I can't buy any games withou it. What should ii do?
If you already created an Apple ID, you have to enter a credit card in order to use that ID now. If you don't have a credit card at all, you will have to create a new Apple ID to use without a credit card and you will need to have another email address in order to do this.
First you will have to sign out of your current ID in Settings> iTunes & App Store>Apple ID. You can tap the ID and tap Sign Out. Now you can proceed with creating a new Apple ID according to the instructions in here.
Create iTunes Store account without credit card - Apple ...
You are saying that you don't have a credit card, but if you had one, you could enter the credit card in order to use the ID that you already created, but you never have to use it. You can use gift cards or just download free content. But unless you create the ID as outlined above, you must enter payment details. -
Intavieuw en instadesk account: Perfectly dowload it but I cant find where I can make an account. Whithout an account I cant loggin on both programs. Who can help me sow I can use the apps! Thank you.
Tina,
I would go crazy if this was me. You may find this interesting from the customer agreement (to see full agreement go here:Customer Agreement | Verizon Wireless):
"HOW AND WHEN CAN I DISPUTE CHARGES?
If you're a Postpay customer, you can dispute your bill within 180 days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved. If you're a Prepaid customer, you can dispute a charge within 180 days of the date the disputed charge was incurred. YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT VERIZONWIRELESS.COM), WITHIN THE 180–DAY PERIOD MENTIONED ABOVE. IF YOU DO NOT NOTIFY US IN WRITING OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICE(S) AND TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING ANY SUCH DISPUTE."
This may help you also: Arbitration and Mediation FAQs | Verizon Wireless
You can dispute any charges by doing an Arbitration or Mediation. I have never done it, so I can not help much there but this all may get you started.
Let me know if any of this works! Good Luck! Please keep me updated. I really hope they help you. -
Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104203) -
I want to buy in iTunes. But it says this is first purchase so I have to write security answers but it doesn't appear any question. So I can't answer. And I can't buy anything how can I solve this problem????
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I don't remember the answers to my security questions and now I can't buy anything. How can I reset them without respond them previously?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116595) -
I have a problem in the answers to the questions on my account I can not buy anything, please solve the problem
You are not addressing Apple here. And your post is a bit confusing. See Klaus's answer in this thread:
https://discussions.apple.com/thread/5228474?tstart=0 -
I have € 0.09 in my account and I can not buy anything with this value. I want to undo (give up) this value. What do I do?
Click here and request assistance.
(68968) -
I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
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