I have € 0.09 in my account and I can not buy anything with this value. I want to undo (give up) this value. What do I do?
I have € 0.09 in my account and I can not buy anything with this value. I want to undo (give up) this value. What do I do?
Click here and request assistance.
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I was struggling with this since my latest Itunes update. Fiirst it would not recognize my IPad as a device, after correcting that, it would list the Ipad in my device but my Sync had no options (summry, info, etc). and it kept saying it was "Accessing Itunes store". reading your question I suddently tried deleting the itunes task (alt-ctrl, delete, processes) and delete Itunes. (By the way, I had rebooted my computer several times over the last few days). I opened up Itunes, and voila. Device is there. No "accessing windows" and my sync has the normal options.
****..feels good to actually write an answer rather than writing a questions.
Eman -
I have an Iphone 5 and downloaded the new ios7 and now my phone is locked. It says I need to enter a passcode. but I never had a passcode, and I can not get into my phone. Please help me...
Hi wutnoah,
Thanks for visiting Apple Support Communities.
See this article for a few different steps to try:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you are able to begin the restore process, but it does not complete, this article can help:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
All the best,
Jeremy -
I am trying to set up my e mail account on my I phone after deleting it but even though I am putting in the same details it does not recognise my account details how can I set up my e mail?
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Everytime I want to buy a song on itunes it asks me to verify my credit card or put in a gift code. If I ALREADY bought $20 worth of gift codes why do I have to verify my freakin payment information. This is rediculous. Why can't there be a "none" option??
In this Link:
http://support.apple.com/kb/HT1918
See this Section
To update your name, billing address, or payment information, follow these instructions: -
i have an apple account, but i created a new one because none of the passwords i use worked on it (i hadnt been on in a while)
so i set up another account with the same email and a new password on January 27. i have chevcked my emails every day since then and my junk email folder and there is nothing there to help me!
i cant log on to or use my itunes at all because it tells me that i havent verified my password and every time i click resend verification email and nothing comes to my email.
i dont know what to do now, i have just tried to reset my password online and it said that it worked, but when i go on itunes there is still nothing working...
any help would be appreciated!The very similar situation with mine:
https://discussions.apple.com/thread/3492726
I can't find any solution. I don't even remember when I changed my apple ID! So does that means I cant recovered my purchased apps from my " old" account? I am totally innocent, for I did not intend to "Change" my account name -
I
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I have a go daddy email account and I can't get it to work on my iPad
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Try turning the email account off and then turn it on again. Settings>Mail, Contacts, Calendars>select your gmail account>Off. Go to the mail app and then come back to the account in the settings and turn it on again.
If you can't find any other way for the iPad to accept the password, delete the email account and then add it back onto the iPad. -
I have a problem in activate Alaaclaud account and I can not open the device
السلام عليكمI have a problem in activate Alaaclaud account and I can not open the device
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
Good evening ...
I have an account in appel and I have purchased a card
But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
How can I change my answers to security questions??Hello, yazanalmasri0.
If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
Hello, i have a itunes gift card in frank ( chf ) and i want to use it in my us account but i cant , so i tried to change my country region but i can't , because i have 0.24$ in my account and i can't spend it ,,, what can i do?
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
HT1689 I have money in my iTunes account and it will not let me purchase what I want.
I have money in my iTunes account and it will not me make a purchase. It says I have to contact iTunes support.
Did you contact iTunes support then?
https://expresslane.apple.com/Issues.action -
Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.
If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I have 0.01$ in my account and it's not allowing to change my country detail before I spend. There is nothing I can spend 0.01$ on. Please help, what can I do?
gee hong wrote:
I have 0.01$ in my account and it's not allowing to change my country detail before I spend. There is nothing I can spend 0.01$ on. Please help, what can I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
الترجمة
I have a problem how can I cancel all operations evaluated by so I can use the service again in the same payment method because Apple stuck processes evaluated by on my account and I can not purchase againIf your CC was banned for fraudulent activity, you will need to use another CC. If the account was disabled, try changing the password to enable it at : https://appleid.apple.com
Otherwise, try contacting the iTunes store via : https://expresslane.apple.com , choosing iTunes and then iTunes store and from there selecting the topic as it pertains to your query.
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