HT204088 im using an app called (clash of clans) and i have purchased in the app some add-ons .. u toke the mony but didnt gaive me yhe add that i bought

....

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Hey have you activate a new account and I have a game called Clash Of clans and I try to I add on my new purchase, including what to do in this case

Hey have you activate a new account and I have a game called Clash Of clans and I try to I add on my new purchase, including what to do in this case
plz help me

Just what are you doing and what exactly happens?

Whenever i purchase from a game called clash of clans it tells me to contact the i tunes support in order to complete this transaction

whenever i purchase from a game called clash of clans it tells me to contact the i tunes support in order to complete this transaction

Have you contacted them (these are user-to-user forums) ? If not then you can do so via : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have a game in the game center(clash of clans) and i have more than one apple mobile on the same account and i dont know how to delete the game(clash of clans) from the game center

i have a game in the game center(clash of clans) and i have more than one apple mobile on the same account and i dont know how to delete the game(clash of clans) from the game center.

Hello ayhamnaser,
Thank you for using Apple Support Communities.
For more information, take a look at:
Using Game Center
http://support.apple.com/kb/ht4314
If in Game Center > Me > Games > my iOS Games > swipe to the left on the game > Remove.
Have a nice day,
Mario

Can someone help me... I tried to purchase something from a game clash of clans and its says purchase can not be completed... Please contact iTunes...

Can someone help me... I tried to purchase something from a game clash of clans and its says purchase can not be completed... Please contact iTunes...

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (most of us on these forums are fellow users, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 Every time I put in a iTunes voucher and make 1 purchase all the credit disappears

For the second time we put a iTunes voucher on our account purchased 1 song and then our credit went from $20 down 0.79c. That's $50 my kids have had stolen from them while I was monitoring. Can anyone help and yes I have contacted apple support and no one had replied.

Have you Contacted iTunes Support...?
If not... Use this Link > Apple Support iTunes Store Contact

Why can I not connect to itunes store? Im trying to buy gems on clash of clans and it says purchased failed

Im getting frustrated it makes no sense my card is fine i just used it about 20 mins ago

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

I am using adobe photoshop elements 10. my scanned photos. It scans the photo but an error message comes up that says Nothing was imported because this picture already exist. However these are pics I have never scanned before. Please--I have way too ma

Adobe elements 10 Photoshop will not import my scanned photos.. I keep getting an error message that says the photo already exist. But I know that these photos have not been scanned in the past. They are not in my library. The person in chat says I should come here to the forum and my question will be answered.

I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

I would like to ask you why i can't purchace something from the game which called clash of clans

If you can help me please,i am playing a game called clash of clans and i want to buy some thing from my visa i was try to do it but i can't.on the other hand i can buy for example songs from itunes.. I dont know which is the problem with the game buy.

Check your restrictions
Settings>General>Restrictions>In app purchases

TS3297 I can't buy gems in clash of clans and its saying that connect to apple support to get help

I want to buy some gems in clash of clans and I have no idea why is it stop me by saying connect to apple support to solve this issue

Can you tell us exactly what it said?

HT4009 I want to by gems in an app called clash of clans "consumable app-in-app purchase" but it keeps saying its cannot be conepleted and that i have ti cintact u

I want to by gems in an app called clash of clans "consumable app-in-app purchase" but it keeps saying its cannot be conepleted and that i have to contact you .. What should i do

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

The wifi at my school isn't very good. And I can't send iMessages through it. It works for some apps like score center and my radar app, but doesn't work for other apps like clash of clans and iMessage. How can I get it to work on that wifi network

The wifi at my school isn't very good. And I can't send iMessages through it. It works for some apps like score center and my radar app, but doesn't work for other apps like clash of clans and iMessage. How can I get it to work on my school wifi. I have an iPhone 4S on AT&T and iOS 7.04

In a roaming network, your "main" router is the device that would require port mapping/forwarding to be configured in order to access the IP camera from the Internet. This router is also the one that would be provide the private IP address for the camera which you will want to be a static one.
So as you described your network, the IP cameras should be getting an IP address or you assigned it a static one and this is the address that you would enter in the Private IP address (or equivalent depending on the router used) field when setting up port mapping.
If you are not able to access this camera from the local network, then this should be troubleshot first.

HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5858 I am unable to open some of my apps, apps which I am unable to open were Clash of clans and Bike race TFG.whenever I try to open these games, it start opening and in middle of opening , it sent me back to home page of my mobile. Please help what t

I am unable to open some of apps, even one inbuilt app like camera, Example : regarding apps like Clash of clans and Bike race TFG.whenever I try to open these games, it start opening and in middle of opening , it sent me back to home page of my mobile. Please help what to do ?and with camera it open a blank black page ...... Please help ?

AmishCake has given you the correct steps for this issue. What is probably happening is you have too many apps running in the background or the ones that you have open are conflicting in some way with the one you are trying to use, so closing everything out and a good reboot should resolve it.
Also, make sure your device is updated and all the apps are updated. Sometimes when the app is updated and the iOS is not, can cause behaviour like this.
If it continues, back up your device and restore it.
http://support.apple.com/kb/ht1414

HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

HT204088 im using an app called (clash of clans) and i have purchased in the app some add-ons .. u toke the mony but didnt gaive me yhe add that i bought

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