Clicking on 'print settings' in print dialog window causes crash
Sometimes I want to print a document in b&w just to proof text. When I try to change the print settings in the print window, simply clicking on that tab causes the application to crash. This has happened in Acrobat, Safari and InDesign. Anyone have any idea why this is happening? Used not to happen...
Nick
Process: Acrobat [179]
Path: /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Identifier: com.adobe.Acrobat.Pro
Version: 8.1.2 (8.1.2)
Code Type: PPC (Native)
Parent Process: launchd [106]
Date/Time: 2008-05-29 09:29:33.605 -0700
OS Version: Mac OS X 10.5.3 (9D34)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000008
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.HIToolbox 0x9391cb8c GetDITLCount(_DialogRec*) + 0
1 com.apple.HIToolbox 0x9392464c CountDITL + 12
2 ...int.pde.PrintSetting.CX5400 0x07adb734 AppendHelpButton + 104
3 ...int.pde.PrintSetting.CX5400 0x07ad206c Open + 160
4 ...int.framework.Print.Private 0x07a91680 AskUserForFile + 9884
5 ...int.framework.Print.Private 0x07a88084 0x7a82000 + 24708
6 ...int.framework.Print.Private 0x07a87e44 0x7a82000 + 24132
7 com.apple.AppKit 0x967320dc -[NSApplication sendAction:to:from:] + 104
8 com.apple.AppKit 0x967cd8a4 -[NSMenu performActionForItemAtIndex:] + 408
9 com.apple.AppKit 0x967cd5d4 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 228
10 com.apple.AppKit 0x967aed8c AppKitMenuEventHandler + 5444
11 com.apple.HIToolbox 0x938493c8 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1484
12 com.apple.HIToolbox 0x93848560 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 464
13 com.apple.HIToolbox 0x93865460 SendEventToEventTarget + 52
14 com.apple.HIToolbox 0x9389aefc SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 452
15 com.apple.HIToolbox 0x938c1848 SendMenuItemSelectedEvent + 136
16 com.apple.HIToolbox 0x938c174c FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long, unsigned char) + 136
17 com.apple.HIToolbox 0x93913a44 PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, Rect const*, unsigned short, unsigned long, Rect const*, Rect const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 1428
18 com.apple.HIToolbox 0x93913418 _HandlePopUpMenuSelection7 + 568
19 com.apple.AppKit 0x96884340 _NSPopUpCarbonMenu3 + 2580
20 com.apple.AppKit 0x968b8688 -[NSCarbonMenuImpl popUpMenu:atLocation:width:forView:withSelectedItem:withFont:withFlags:withOpti ons:] + 412
21 com.apple.AppKit 0x968b7a78 -[NSPopUpButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 488
22 com.apple.AppKit 0x9673079c -[NSControl mouseDown:] + 804
23 com.apple.AppKit 0x9672f060 -[NSWindow sendEvent:] + 4512
24 ...int.framework.Print.Private 0x07a9f878 CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 280
25 com.apple.AppKit 0x96702404 -[NSApplication sendEvent:] + 3256
26 com.apple.AppKit 0x9687944c -[NSApplication _realDoModalLoop:peek:] + 556
27 com.apple.AppKit 0x96874144 -[NSApplication runModalForWindow:] + 304
28 ...int.framework.Print.Private 0x07a9c6e0 AskUserForFile + 55036
29 ...int.framework.Print.Private 0x07a8d9b4 PMPrivatePrintDialog + 308
30 ...apple.print.framework.Print 0x93f6d3e4 sessionPrintDialog(OpaquePMPrintSession*, OpaquePMPrintSettings*, OpaquePMPageFormat*, unsigned char, unsigned char*) + 236
31 com.adobe.Acrobat.framework 0x841d68d0 CopiesPagesPDE_Open + 57096
32 com.adobe.Acrobat.framework 0x841c2db8 CopiesPagesPDE_Initialize + 19144
33 com.adobe.Acrobat.framework 0x841c37e8 CopiesPagesPDE_Initialize + 21752
34 com.adobe.Acrobat.framework 0x841c38c0 CopiesPagesPDE_Initialize + 21968
35 com.adobe.Acrobat.framework 0x8446e504 CopiesPagesPDE_Open + 2775868
36 com.adobe.Acrobat.framework 0x8420d440 CopiesPagesPDE_Open + 281208
37 com.adobe.Acrobat.framework 0x843b3420 CopiesPagesPDE_Open + 2009688
38 com.adobe.Acrobat.framework 0x84191258 RunAcrobat + 2105100
39 com.apple.AppKit 0x967320dc -[NSApplication sendAction:to:from:] + 104
40 com.apple.AppKit 0x969ee40c -[NSCarbonMenuImpl performMenuAction:withTarget:] + 344
41 com.apple.AppKit 0x967cd3d4 -[NSMenu _performKeyEquivalentWithDelegate:] + 284
42 com.apple.AppKit 0x967cd454 -[NSMenu _performKeyEquivalentWithDelegate:] + 412
43 com.apple.AppKit 0x967ccff8 -[NSMenu performKeyEquivalent:] + 68
44 com.adobe.Acrobat.framework 0x84190604 RunAcrobat + 2101944
45 com.apple.AppKit 0x967cbd80 -[NSApplication _handleKeyEquivalent:] + 456
46 com.apple.AppKit 0x967025a8 -[NSApplication sendEvent:] + 3676
47 com.apple.AppKit 0x9666f6f4 -[NSApplication run] + 776
48 com.adobe.Acrobat.framework 0x83f90238 RunAcrobat + 3820
49 com.adobe.Acrobat.framework 0x83f8f450 RunAcrobat + 260
50 com.adobe.Acrobat.Pro 0x00003b28 start + 5952
51 com.adobe.Acrobat.Pro 0x00002578 start + 400
52 com.adobe.Acrobat.Pro 0x00002420 start + 56
53 ??? 0xbffffb90 0 + 3221224336
Thread 1:
0 libSystem.B.dylib 0x940075b8 machwaituntil + 8
1 libSystem.B.dylib 0x940933ec nanosleep + 324
2 ...obatPlugin.BridgeTalkClient 0x04526c64 ScObjects::Thread::sleep(unsigned int) + 68
3 ...obatPlugin.BridgeTalkClient 0x0452ac6c ScObjects::BridgeTalkThread::run() + 452
4 ...obatPlugin.BridgeTalkClient 0x04526d7c ScObjects::Thread::go(void*) + 200
5 libSystem.B.dylib 0x94049658 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x94007438 machmsgtrap + 8
1 libSystem.B.dylib 0x9400e35c mach_msg + 56
2 com.apple.CoreFoundation 0x9479d544 CFRunLoopRunSpecific + 1828
3 ...dobe.AcrobatPlugin.Comments 0x8c691418 AcroPluginMain + 1225392
4 ...dobe.AcrobatPlugin.Comments 0x8c692130 AcroPluginMain + 1228744
5 ...ple.CoreServices.CarbonCore 0x9284d804 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x94049658 pthreadstart + 316
Thread 3:
0 libSystem.B.dylib 0x9400de48 _semwaitsignal + 8
1 libSystem.B.dylib 0x9400dc5c nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9400db8c usleep$UNIX2003 + 68
3 com.apple.AppKit 0x966d1c04 -[NSUIHeartBeat _heartBeatThread:] + 1840
4 com.apple.Foundation 0x93bc7dec _NSThread__main_ + 1004
5 libSystem.B.dylib 0x94049658 pthreadstart + 316
Thread 0 crashed with PPC Thread State 32:
srr0: 0x9391cb8c srr1: 0x0200f030 dar: 0x00000008 dsisr: 0x40000000
r0: 0x07adb738 r1: 0xbfffb160 r2: 0x0000059d r3: 0x00000000
r4: 0x000001b5 r5: 0x00000229 r6: 0x0000000b r7: 0x0000000c
r8: 0x00000000 r9: 0x9418b0cc r10: 0x9402b0cc r11: 0x8fe33c48
r12: 0x93924640 r13: 0x00000000 r14: 0x06c7f110 r15: 0x00000001
r16: 0x00000001 r17: 0xa0c458a0 r18: 0x06c7f110 r19: 0x06c85e50
r20: 0x07ac1600 r21: 0x00000000 r22: 0xbfffb2e4 r23: 0x07ab7e80
r24: 0xbfffb4d0 r25: 0x06c9e0e0 r26: 0x06c7e9a0 r27: 0x07ad1fe4
r28: 0x00000000 r29: 0x06c98740 r30: 0xa08fcb40 r31: 0x080367a0
cr: 0x42444442 xer: 0x00000007 lr: 0x93924650 ctr: 0x93924640
vrsave: 0x80000000
Binary Images:
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If you are working in PSE13, please update it to latest PSE13.1 update available and see if it helps.
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This is a question best asked in the appropriate product forum.
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Larry Nebel -
How do you access full printer settings for printing?
I wanted to print something for the first time yesterday.
I've got 3 printers attached used for different things.
When I selected print it brought up a basic print box that let me choose printer, paper type and size, but I couldn't access any more specific settings - specifically one of my Canon printers has A4 paper loaded in a tray for documents and 6x4 paper in the auto sheet feeder - I couldn't find a way to change which paper source to use, and the printer is in another room conneceted via an Airport Express to save a bit of space.
Is this another 'dumbed down' feature of iLife '08?
ACThe Advanced tab comes up after you press print on the 'simple screeen'.
Oh Well.
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