HT204088 my old iphone was stolen, I bought it over a year ago and need to prove that I bought it. so how do i get my purchase history from over a year ago?

This phone was stolen by a friend of mine from me, I have no idea where they are or if the phone is even actvated( i was using it as an ipod). I have used the find my iphone app to try and find it, but its not near an internet conecton so it can't find it. I have locked it with the app as well as seding it a messages saying this iphone is stolen, please call #. I need to prove that I bought it in case his mom turns it in to apple or verizon.

You will need the serial number. Contact Apple for help with the purchase receipt. Try the store where you purchased it. Check your old email if you purchased online or check your online store account. If you registered it, then you should find the information at: Your Support Profile for Registered Purchases.

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My iphone was stolen. If i buy a new one and to register with the same Apple ID, my photos will be recovered in the new device?

My iphone was stolen. If i buy a new one and to register with the same Apple ID, my photos will be recovered in the new device?

If you have a backup of the old phone that backup contains camera roll photos. Restore from that backup to get your camera roll photos back

My iPhone was stolen. I just got a new one and am trying to backup my contacts and data from iCloud. How do you do that?

my iPhone was stolen. I just got a new one and am trying to backup my contacts and data from iCloud. How do you do that?

If your backup is in iCloud, and your new iPhone is already set up, go to Settings>General>Reset, tap Erase All Content and Settings, then go throught the setup screens on the iPhone and when given the option, choose Restore from iCloud Backup and follow the prompts. (If it isn't set up yet, just choose this option when setting it up.)
Be sure your iPhone it connected to wifi and your charger while it is restoring the backup.

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

I just purchased a PC laptop and need to activate Lightroom 5 on it. How do I get my copy of LR5 deactivated from my old laptop so I can activate it on my new one?

I just purchased a PC laptop and need to activate Lightroom 5 on it. How do I get my copy of LR5 deactivated from my old laptop so I can activate it on my new one?

There is no activation mechanism in Lightroom. Hence no Help > Deactivate.
Only need to uninstall. Or leave it installed since the license allows two installations.

HT1414 my iPhone was stolen but I got it back. Now I can not activate it coz i don't have the Apple ID nor the password from the thief. How can i log in my own Apple ID to activate my iPhone?

Hi,
My iPhone was stolen before, but luckily i got it back.
Now i cannot activate it with my own Apple ID because the system kept asking me to enter the previous user's Apple ID (yes, the theif)
So I cannot use my iPhone now.
Please kindly tell me what to do and how to do it. I want to use my iPhone with iOS 7!!
Thank you.
JiayiLi

Doesn't matter. And if they have any property at all, it's worth the $50 filing fee for small claims court in most places.
If nothing else, filing could force Apple to disclose the email address and other information that was used to activate the stolen phone and lock it, leading to the identity of the thief or someone else involved in the crime.
For me, it would be well worth the $50 even if all I got was an attachment of future wages. Since i don't have the legal right to just shoot the bastage, it's the next best thing.

Is there a separate download for iMac. I bought and downloaded what I thought was the right download but it is not working and feel it might be a windows version. How doe I get it right

s there a separate download for iMac. I bought and downloaded what I thought was the right download but not working and feel it might be a windows version. How doe I get it right

Check the link below for requirements and instructions for upgrading to Snow Leopard (10.6)
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

My old iPhone was stolen and now I'm wondering how to transfer songs I'd purchased on my old iPhone to my new one. My iTunes account recognizes the sons I've purchased and I can see them in my purchases history but I don't know how to access them. HELP!

So, when I plugged in my new iPhone to my computer, all my music, info, pictures, etc was uploaded from the last time I had synced my old iPhone that was stolen. I'm happy I didn't lose everything, but I also had purchased at least $30 in music on my old iPhone (NOT through the computer, just off my device) since that last sync. So my problem is, my iTunes account completely realizes I've purchased all that music but it is NO where in my purchased library on my computer or new iPhone (so the whole "just right-click and transfer you purchases" gimmick is a no-go). And when I go to the individual songs I'd bought to try and get them back, all it says is I've already bought the song but won't tell me the NO MAN'S LAND that these songs are hiding in!!
I've looked up a bunch of threads and am still unsuccessful. I know that I should be able to get these purchases back onto my new iPhone and my authorized computer but I just have no idea how. It is becoming increasingly frustrating and I realllly do not want to spend another $30 on stuff I've already bought so anything would be helpful at this point.
Thanks,
Olivia

This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that?

My PC broke down, and I bought a MacBook, how do I get all the stuff from my Iphone to Mac?

My computer was completely destroyed, so I bought the new MacBook Air. But I used my old PC to sync everything with my iphone, info, calendar, notes, SMS, etc. How do I get everything out from the iPhone, so I can sync with iTunes without losing everything. And without spending money? Thnx for answers =)

iOS: How to transfer or sync content to your computer
On your MBook launch iTunes. From the menu bar click Store / Authorize This Computer
The only thing that may not sync is the SMS.

HT1391 how can i get a purchased movie from apple tv onto my macbook & iPhones?

ive purchased many movies from itunes on my macbook & iphone(s), & have no problem sharing them on all devices. i just purchased apple tv 3rd gen & bought my 1st movie on it, but i can only watch it from the apple tv its not on my macbook or iphone(s) please help

Okay, I figured out by searching a lot of other questions that it is possible to hide the purchase, but not delete. Thanks anyway.

How do I get a purchased song from iTunes to update a play count on my iMac when the song is played from my iPhone or macbook??

I am big on my playcounts. I would like to just be able to store desired music in icloud and have it available on any device. BUT, is there a way for my playcounts to update on my imac (my main computer with all my music stored) when I play a purchased song from icloud on my iphone or macbook?
Thanks

You can't outright. You can extract a fragment of it and massage it into ringtone format for the phone to use. Search for the topic, the procedure has been posted in various occasions.

My old iphone was stolen. Can I wipe it remotely if I know the IP address from which someone is trying access my accounts?

I was in Europe last week and was pick pocketed and my iphone 3GS. Now someone is trying to access my gmail account from Romania. I was notified by google and given an IP address from where the attempt is coming from. I have since upgraded my phone, and was only using it as an ipod. For that reason, I didn't have any security settings (no password). But, there's quite a bit of personal things on there (text, tons of pictures, etc) Is there any possible way it could be wiped remotely since I know the IP address where it is located? I also remember setting up a locate my iphone thing some years back, but have never needed to use it (so it seems some of the information needed may not be up to date). Seems like I'm SOL if I don't have icloud or whatever.

Here is a link that explain you the steps http://support.apple.com/kb/ph2701

My old computer with my iTunes library on along with my iPod was destroyed in a fire. I have since got a new laptop and iPod plus started a new library with a new email address. How do I get the purchased tracks from my old library onto my new one?

Obviously I spent a lot of money on my old computer and on tracks for the iTunes library plus iPod and I don't wish to have to buy all those tracks again - though I had no choice but to buy a new laptop and iPod.

It looks as though i would be in situation where i have both accounts on the same computer but need a seperate ipod for each but i cant afford to but another ipod so i am letting things be as they are. I now back-up all my stuff in my current itunes library to an external driver so if the laptop breaks down i at least have saved the music to install on a new laptop or netbook. I would sign up for the icloud to save my music on that but as i understand it the cloud will only hold itune purchased tracks and those imported from cds and not any mp3 tracks purchased from another online retailer.
Thanks for helping me come to a long overdue descision on my original query.

My iPhone was stolen a few days ago. It appears to be offline on the Find My iPhone app. If the person who has it turns it on only for a brief moment and then turns it off immediately, will the location still be found? Once it returns to be

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Hi, just need to know how to get my music, video, pictures and apps form my iPhone to my new laptop as the old computer, which I used before was stolen. I only have my phone left and if I try to conect it to my new laptop it's trying to delete everything.

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HT204088 my old iphone was stolen, I bought it over a year ago and need to prove that I bought it. so how do i get my purchase history from over a year ago?

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