HT204266 Can't open my App Store page. It just freezes on kids apps I want to load

Go to App Store. It is frozen on some free games I want to load for kids

Hi Andre V.,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

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I'm using Windows XP2. Can't open my "iTunes Store" page. Have to struggle to get to my library. Have uninstalled/reinstalled multiple times. Cleared associate apps in Add/Remove. Re-booted after every operation. No change. Still opens in library.

I'm using a Windows XP (32 Bit). I can't open my "iTunes Store" page. I have to struggle just to open the iTunes icon. When I do, it opens directly to my music library. When I try to click to the iTunes Store, it opens to a blank page with the words "iTunes Store" embossed in gray in the middle of the page. That's it! NO GRAPHICS! I even tired the "Diagnostics" test. It shows that there is a disconnect with the internet and the iTunes Store. When I clicked the "Help" button next to it, it opened to a totally blank page. Nothing. I'm trying to sync an iPad 2 to iTunes on that computer. It shows on the computer that the apps have been synced, but they are not present on the iPad. Just as a note: the apps and info in the account has been loaded on the computer via 3Gs and then a 4S phone. Thank you for any and all help in this matter.

Hi Andre V.,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

App Store, Pages 5.0, Evernote, and other Apps will not fully function after installing Mavericks. What is the issue and how can this be solved?

Hello all, I could use some serious help on some major issues I have been having after installing Mavericks on my system (specs stated below). Never has a mac felt ever so rebelious and broken before in my lifelong period of using these systems. Anyway, after installing system 10.9, I had opened the mac App Store upon seeing that applications such as my iWork suite all had free updates. However, when I would attempt to navigate to the updates window, it would not respond to my various attempts. I then tried to get there by the system's menu bar and to my dismay, nothing would work when I clicked on it, not even the apple logo menu. I later quit the application using Command-Q and opened up the App Store by the apple menu option 'Software Update...' instead. Though it looked promising since the updates window did open, all update buttons or even '...more' info buttons were unresponsive. These same problems persisted even after restarting my computer. I had also attempted to see if repairing definitions would help by booting from the recovery start-disk and using disk utility but the repairs it carried out apparently had nothing to do with my issue. Finally, I was able to update to the new iWorks suite (which interestingly did not replace the iWorks '09 suite) by following the notification that asked about allowing automatic updates which I did.
Once trying to use Pages 5.0, I soon noticed that all I could do was merely type in a new document and change various options via key commands. Neither the inspector or top bar menus would respond to any place I click. Similarly, Evernote only starts up on the last used note and merely allows me to scroll through it. The top bar menus, the note select pane, and even clicking inside the note to input text are all not functioning and uninfluenced by any mouse clicks.
I have noticed other apps that will not respond to any sort of input, but I still have not explored all applications to know what the issues of each may be. However there are some applications that work such as Safari, Google Chrome, dolphin, iWork '09 including Pages '09, and others.
I do hope that I can avoid rolling back my system, but in the meantime, it has been quite the obticle course to use my computer for all of my school purposes.
Any help is very much appreciated,
Thank you!
DT
MacBook Pro 13-inch, Mid 2009
Processor 2.26 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB

I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT

TS1368 I can not open the itunes store on my ipod touch

I can't open the itunes store on my ipod touch after syncing. It starts to load and just stops. It does not give me an error message.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT5622 Hello ,Since I upgraded to IOS7, I can't open(apper blank white page) APP store.

Since I upgraded my to IOS7,I can't open( apper blank white page) APP.

a couple of notes - nothing happened to your photos - something happened to the display of them which you easily fixed
Neither adobe PSE not iPhoto store your photos - your photos are stored on a disk drive and the finder indexes them - no matter what management program you use your photos are stored the same and the same software is used to keep track of where the file is that holds the photo
The only protection for your files (including your photos) is a good backup - I do three - this is true no matter what photos manager you use
I have not looked at PSE recently (I have PSE 6) but I do not believe it has nearly as strong a photo managent system as iPhoto, does not maintain the original as iPhoto does, does not have lossless editing as iPhoto does and it has no integration into other software on the Mac or to iCloud or PhotoStream
LN

App Store will not close app that I installed so I can't get to the App Store page. I uninstalled that app but the initial page to install is frozen on my AppStore page

My App Store page is frozen with an app page opened on it and I can't close.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

I have 2 macs, 2 iPhones and am looking to buy an iPad. If I buy an app like pages or angry birds from the app store, can I install it on all of them?

I have 2 macs, 2 iPhones and am looking to buy an iPad. If I buy an app like pages or angry birds from the app store, can I install it on all of them? Is that legal to authorize all of those devices, I think I get up to 5, so that it would work?
Thanks

You can buy and install on all your IOS devices, and separately buy and install on all OSX devices, so 2 purchases.

HT4623 When I open App Store to do 5 updates on other apps, there is an app frozen on the page..just today did latest IOS update too.

When I open App Store to do 5 updates on other apps, there is an app there that is frozen and I can not get rid of it doing my normal practice....touching blank area of screen and app goes away....not today tho....any suggestions to fix ? Oh yea, I upgraded to latest IOS today on my IPad !! Thank you all for any help you can give.

Close the App Store completely and reset your iPad.
To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the App Store app then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

How can I open the EP login page in the same pop-up window?

is it possible for me to using / only one window(Browser) pop-up to EP Page(Login or iView...).
In the firs general html page I create a EP login page link action[eg. "window.open('url', 'target_name')"],
but always launching new pop-up window(Browser).
How can I open the EP login page in the only one window(pop-up)?
Could anybody help me by giving suggestion and codding?
Thanks,
jin.

Hi,
if you want to redirect the root of portal system (http://portal/) to the login page, edit the
file and change the body tag as follow:
\usr\sap\J2E\JC00\j2ee\cluster\server0\apps\sap.com\com.sap.engine.docs.examples\servlet_jsp\_default\root\index.html
<body onload="location.replace('irj/portal' + document.location.search)"></body>

Am I the only one who hates the size of app store pages?

Just upgraded from iOS 5 to 7, getting used to it but overall I like it. However, there's one major problem: what the heck happened to the App Store pages? They used to fill the entire screen, now they're just a little window in the middle with maybe two inches at most to scroll through the description. I like the separation of description and reviews, but why so tiny? It makes no sense.
And just to make even less sense, there's now App Store on the iTunes app as we'll, which has exactly the same layout but at full screen! It's such a pleasure to use, but finding apps is such a pain that it'd rather use App Store. Is there any fix?

Most owners of iLife 08 I know use iMovie 06.
iMovie 08 is a wonderful program assuming that you're using it for what it was designed to do, assemble simple videos to share on the Internet.
I use both iMovie 06 and iMovie 08 (iMovie 06 about 90%, iMovie 08 about 10%).
I do find that iMovie 08 is "feature reduced" and not as DVD friendly compared to iMovie 06. iMovie 06 is "timeline based", iMovie 08 is "clip based". The lack of a true timeline in IM08 is hard to get used to for some.
It is true that you can make a DVD using iMovie 08 but I find it to be harder. iMovie 08 has replaced "Share to iDVD" with "Share to media browser". Also iMovie 08 cannot set chapter markers, this has to be done with another program.
iMovie 08 is NOT an upgrade of iMovie 06. It is a completely new application. iMovie 08 is better for absolute beginners that don't want to burn a DVD. Most others will like iMovie 06 for its far greater editing power and ease of making DVDs. (Like creating Chapter Markers and Share to iDVD.)
Remember that Apple includes iMovie 06 as a free download to iLife 08 owners. (They want you to have it.)
http://www.apple.com/support/downloads/imovieHD6.html
Much has been written about the differences between iMovie 06 and iMovie 08. I have found the below link to be helpful.
http://www.geethree.com/slick/imovie8.html
Pass on your concerns to Apple, be nice, be polite, be HONEST.
Apple does listen to it's customers and respond.
http://www.apple.com/contact/

When i want to download an app in app store give me an error number and i could not down load.how i can solve this error number?

When i want to download an app in app store give me an error number and i could not down load.how i can solve this error number?

Hi Amir.09395340646,
Welcome to the Support Communities!
What app are you trying to download? Is it iPhoto for iOS? What error message are you receiving? The first thing I would suggest is to log out of your iTunes Store account on your iPhone. Then restart the device and log in again.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
If the above did not resolve your issue, follow the troubleshooting steps in the article below.
The link includes the complete details and screenshots, but I've highlighted a few points for you:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
I hope this information helps ....
- Judy

I've got an app that is frozen on the App Store page. How do I get it off?

I purchased an app and it remained frozen on the App Store page. I can't access other apps or update my apps. Help?

Reset time, press and hold both the home and power buttons for 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own.

After the ios7 updated I can not open the iTunes store in my iPhone 5

After the ios7 updated I can not open the iTunes store in my iPhone 5
How can I fix it?

Hi adrimomo,
Welcome to the Support Communities!
Here are a few things you can try:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Also, check your settings for Safari -- enable cookies and turn off private browsing - see page 57 of the iPhone User Guide above.
Cheers,
- Judy

I can't open the apple store on the iPhone ios4.2.1 can someone tell how?

I can't open the apple store in my iPhone ios4.2.1 can someone tell me what to do to fix this problem??

Are you trying to open the App Store or www.apple.com/store? Either one you need Internet connectivity.
It might be that you have restrictions enabled as well.

TS1424 I can't open the iTune store after I updated my iphone to iOS 7.

Hi there, could someone help me here please - I can't open the iTune store after I updated my iphone 4 to iOS 7. The problem occurred about 5 days later after the upgrade. There are no error messages. As I tap on the icon it opens just for a fraction of a moment and then goes off and back to the main screen. Other apps are working just fine. I tried following the troubleshooting steps as suggested by apple support, but that didn't help unfortunately...
Thank you

Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

HT204266 Can't open my App Store page. It just freezes on kids apps I want to load

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