HT204266 Everytime i went to apps to install something its doesnt work it says it is not valid in the UK store.i must switch to the canadian store before purchasing..pls help..what will i do..thanks
everytime i went to my apps in A store to install it deoesnt work it blocks and it says account not in store ..my account is not valid for use in UK store .it says i must switch to canadian store before purchasing..Why is it like this..i cant install any apps ..pls help..thanks
Then switch to the Canadian store, which is where your Apple ID is registered. Log out of the UK store and log in to the Canadian store using your Apple ID.
Similar Messages
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After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?
Change here:
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
You must have a verified billing address & be located in the country whose store you are trying to use. -
My app updates in iPad won't install, when I hit update, it says my account is not valid in the Canadian store, and I must switch to the US store before purchasing. So, I sign out of Canadian store, and try to sign into US store, and that won't work either.
It says my Apple ID is not valid in the US store, but it must be, because that's where I made my purchases of all those apps in the first place.
Is it possible I am missing something here? Is this my fault? Can anybody offer a suggestion as to why I cannot sign into USA store?
Thanks for any and all help.[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
During reviewing my apple id with bank details site showing that "the payment method is declined" pls help me what to do? my bank details are correct and that is i am sure
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552
Or
http://www.apple.com/support/itunes/contact/
https://getsupport.apple.com/Issues.action -
I can not get the 12 days of Christmas to let me get the free gift. I restarted my iPad, I reloaded the app, my iTunes is a Canadian address . The error I get is " it is not available from the Canadian store at this time"
Hi,
See this thread:
https://discussions.apple.com/message/20681369#20681369
Biti -
Recently lived in Australia and downloaded apps / upgrasdes there - so my iPod seems to be configured for the Australia store. My 'home country' is UK and I need to reconfigure / change the app system for that but can't find a way to do this. Could someone please advise me how to do this? Thanks.
I guess it would make more sense if I actually included the link. :-)
http://support.apple.com/kb/ht1311 -
Imesege says i am not connected to the internet but i am please help
I have an iPad 2 and everytime i try to sign in to imessege it will say "Please be sure you are connected to the internet" but i am! This is making me really mad because I want to talk to people please help! I feel like I've tried everything!
The wifi symbol only shows the presence of wifi, not that you are connected. At the time you want to use iMessage, does email and Safari work.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I purchased seven songs from the iTunes store on my iPod Touch.They appear all in order on my iPod, but do not appear in my library, or on my iTunes purchased account history. I am trying to burn a cd with these songs, but cannot because they won't appear on the computer. Any help?
Did you transfer them from the ipod to the computer?
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if i put an album on my computer it will not transfer to my i pod it says my ipod is corrupted.if i try to RESTORE it says i am not connected to the internet when i am please help.
What is the error message you receive when you try to restore the iPod?
B-rock -
Hey everyone,
I moved from France to the US, and when ever I want to download new apps, it says: you must switch to your French account before purchasing. Does anyone know how to do that?
Thanks for your help!Hello riad86
The article below will give you the step-by-step process to change the country of iTunes Store you are in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Regards,
-Norm G. -
I'm trying to clean my mailbox and when I click on delete or highlight and move to trash I get a message that says "operation could not be completed - file exists. Further, when I select a message or group of messages, one of them is copied (not deleted) to the trash folder. Can someone help me through this?
Thanks.It's a POP account. I decided to clean up my mailbox today after noticing the computer was real slow after USA Today started sending their daily top stories with new graphics. Also before I noticed the problem with mail deletion - two things happened. 1) I updated security sofware as prompted by Apple and 2) downloaded Mackeeper and went throught some preliminary scans but did not buy their package. Thanks forn nstaying with me.
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When i boot my cd to install mac ox a lock logo appers in the screen. help what will i do?
when i boot my cd to install mac ox a lock logo appers in the screen. help what will i do? macbook pro thanks for the help..
Provide the computer's firmware password and press Enter. If you don't know the password and can't turn firmware password protection off, contact Apple.
(79746) -
hi...when i want install the apps, it will appears : "Account not in This Store" Your account is not valid for use in Chinese store. You must switch to the Singapore store before purchasing", what should I do?
Do as advised...
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311 -
My iMac won't start up, or wake from sleep. I've tried everything, except for reinstalling the SO-DIMM memory modules. Still, my iMac will not wake up. Turning it on, you can hear the fan run, but the display stays dark. Any ideas what to do? Thanks!
Mac doesn't boot
Can you hear the fans and hard drive and see the white boot screen? Flashing question mark? The circle just runs and nothing happens? Only black screen and nothing else? These can be very helpful to diagnose the source of the problem. [1]
Flashing question mark [2]: This is usually a sign of a failed hard drive. This indicates that boot up volume can not be found.
Black screen: This is usually a sign of a failed logic board. There is no single reason for this and this may be caused by failed GPU, screen, CPU or RAM.
Circle of death/no circle/blue screen: This is usually a sign of a hard drive failure. This may NOT be a dead hard drive, just broken permissions or something
Gray screen/Apple logo/spinning gear or globe/prohibitory sign/folder with flashing question mark [3]: This could be a sign of faulty hardware but more likely a software issue, i.e. broken permissions, failed software update, etc.
[edit]
What to do
First, hold down the option key (also known as the alt key) just after you've pressed the power button. This should show all the available options to boot from, so if you have Windows installed through Bootcamp or a disk in your SuperDrive, you should be able to see them along with your OS X drive/partition. Select the OS X partition with arrow keys and press enter. Startup key combinations
If that doesn't help continue doing the steps from below:
1. SMC reset [4]. Shut down and unplug all cables including power cord for at least 30 seconds and then plug in power cord and keyboard/mouse.
2. PRAM reset [5]. Hold down option, command, P and R while booting. Start it when you hear the sound and don't let go before it reboots.
3. Safe boot [6]. Hold down shift while booting to boot into safe mode. If this works, open Disk Utility from Utilities and repair your permissions and verify the disk
4. Hardware test [7]. Insert the install disk (disk 1 in Mac which shipped with OS X 10.5.4 or earlier, disk 2 if shipped with OS X 10.5.5 or newer) and hold down "D" before the grey boot screen opens. Follow on screen instructions
5. Boot from install disk. Boot from the disk that came with your Mac. Hold C while booting. Select Disk Utility from top bar and repair permissions and verify the disk. Reboot normally and see if it works now.
6. Boot from another Mac (Firewire target disk mode). Connect the machines with a Firewire cable. Power on your Mac and press T. Select the other Mac's hard drive. Download the current OS X combo update. Run the combo update installer and select the drive that won't boot as the destination.
7. "Repair" OS X. Boot from the install disk as in point 5. and reinstall OS X. This should NOT erase any data, just replaces the system files which may have caused your booting problem. Now install the latest combo update for OS X and repair permissions on your drive with Disk Utility.
7.1. Install OS X into an external hard drive and then boot from it [8] and try to copy your data from the hard drive before proceeding. If you have done a backup recently, you don't have to do this.
8. Restore OS X from Time Machine backup. Boot from the disk that came with your Mac and choose the Time Machine restore option. This step will lose any changes made since your last backup but the system and your data will be put back to exactly as it was on that date.
8.1 Reinstall OS X. Boot from the install disk as in point 5. and select Disk Utility again. Now erase the whole hard drive and install OS X again. If you had a Time Machine backup and step 7 worked you don't have to do this. -
HELP!!!!!! I'm trying to download a few game/apps on my iPad and it's just saying waiting and not budging????? Anyone know what this might be? Please help me!!!
Although having it loading 5 at a time is not ideal, the iPad is more than capable of doing it, it merely pauses those after the first requested. It will install one at a time then go to the next, installing one at a time rather than trying to do a group like this shouldn't yield any great benefit.
Also don't forget that some apps are hundreds of MB in size so depending on your internet connection will just take a lot longer to download than those which are only 1 or 2 MB in size.
I only have a 0.8MB broadband connection when it's at it's fastest so am used to checking the sizes of apps before downloading, it's very frustrating when you forget and hit download only to spend the next 30 mins or so watching a blue progress bar creep across te 10 mm of icon space!!
@shannon207 Seeing as you are no longer posting I can only assume you have sorted the issue.
If you are still having issues please post again and we can try and help further.
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