HT204406 I have several songs that have the iCloud download button shaded so you can't click it again but nothing is downloading, any ideas?

How do I reset the download on my iTunes when I have lots showing that they are downloading but nothing is happening.

ctrl-click then choose delete, you may have to do this twice.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

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My external hard drive went bad and i need to reset the iCloud status within iTunes. I can't figure out how to do this. Any ideas?

So I had most of my music on an external hard drive (Seagate even!) and it went bad, but I occationally can get some stuff off of it. When I tried to do the iTunes Match, it looked for songs on my computer and found alot not there. Now they are all set to the iCloud Status of "waiting". I need to reset this so I can pull them down on an individual basis.
Ideas? Any help would be appreciated! Thanks!

Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/

Several tracks on albums bought from itunes have failed to download any idea why

I have recently bought two albums from itunes, downloaded to my laptop, windows xp. Several tracks on each album have failed to download. any ideas why

Hi there brooky0505,
You should be able to re-download any past purchases that didn't completely download. Take a look at the article below for more infomation.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
-Griff W.

Itunes won't load CDs automatically and I have to restart it everytime to load 1 CD. I have ensured I have latest Itunes, latest DVD driver, start itunes from program library in safe mode but nothing works. Any ideas ?

Itunes won't load CDs automatically and I have to restart it everytime to load 1 CD. I have ensured I have latest Itunes, latest DVD driver, start itunes from program library in safe mode but nothing works. Any ideas ?

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

I've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you

i've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you

I should add that this has never been Jailbroken. I keep reading that a lot of times this is the case for a jail broken phone.
I have also gone through the not very helpfull steps on apples site to fix this.. It is not a security issue since i dont have an antivirus or any 3rd party software for my computer.

I cloud gives me the following message when I try and log in "you can't log in because of a server error" any ideas?

I cloud gives me the following message when I try and log in "you can't log in because of a server error" any ideas?

Hi spillgar,
If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Regards,
- Brenden

TS3694 My iphone 4 has died and says connect to itunes. itunes restore wont work, error message 2001, then 2006 appears. Tried all the troubleshooting help, but nothing works. Any ideas???

My iphone 4 has died and says connect to itunes. itunes restore wont work, error message 2001, then 2006 appears.Tried all the troubleshooting help, but nothing works. Any ideas???

I solved my own problem. Hopefully this will help someone else.
I did a DFU restore, then started it up as a new phone on iTunes. Everything loaded properly, then from iTunes did a restore from backup, selected the one I wanted and it still took me to the same screen with 3 options of restore. I chose the start up as new phone from the actual phone and after all the syncing was completed, my phone is back in working order.

Help! my first mac! and I can't get past the Welcome menu window... I try to select "united states" and want to continue but nothing happens. Any idea why?

help! my first mac! and I can't get past the Welcome menu window... I try to select "united states" and want to continue but nothing happens. Any idea why?

Restart the Mac, and start over, it very well could be frozen. This is not the way you would like to start out your Mac experience!

The side menu that had the iCloud "download all" button in it is gone and I can't get it back?

This is my first Mac. I have iTines 12. I signed in to iTunes and I was going to download each song that was in the cloud by individually clicking on it, but noticed in the side menu that there was an icloud button that could download all my stuff in the cloud at once. I went to click it and double click or something and the menu turned into it's own window. I didnt like it so I closed out both itunes iwndows, quit itunes and restarted it and the menu with the Icloud download all button has not returned. My brother swears I'm making it up, haha. Ive tried everything!

Hey There daniellaaaaaa,
First of all, congratulations on your new Mac! Like most people, one of the first things you want to do is to get all of your music from your old computer into the new one.
The article below explains how to do that. My personal preference is the suggestion to back up your old iTunes library to an external drive first. This is preferable to downloading only your iTunes Store purchases from iTunes in the Cloud.
I'll provide information for both scenarios below for you:
How to move your iTunes library to a new computer - Apple Support
https://support.apple.com/en-us/HT204318
Download past purchases - Apple Support
https://support.apple.com/en-us/HT201272
Add music to iTunes - Apple Support
https://support.apple.com/en-us/HT201169
Here is a resource that will help you get started using the Finder application to find files and folders on your new Mac:
Switch Basics: Moving from Windows Explorer to the Finder - Apple Support
https://support.apple.com/en-us/HT201748
I hope this information helps ....
- Judy

TS3999 We use the icloud to syn multiple calendars on multiple phones. They are no longer syncing. Any ideas.

I can no longer link calanders on multiple phones. Any ideas?

Make sure you are signed into the same iCloud account on all of them in Settings>iCloud with Calendars turned on. Also make sure you are adding events to your iCloud calendar. Go to Settings>Mail,Contacts,Calendars>Default Calendar ( in the Calendars section) on each of your devices and make sure you have selected your iCloud calendar as your default, and not something else like On My iPhone, Google, Yahoo or Exchange. After adjusting your settings, add a test event on each of your devices and confirm that your calendars are syncing properly now.

I cannot watch any videos that require adobe flash player. I have tried to download their latest version but nothing happens. Any ideas? I can no longer even view my facebook videos.

I cannot view any video clips requiring adobe flash player such as my facebook videos. When I download the adobe flash player nothing happens and it continually says to download. Any ideas on what I am doing wrong? I am using MacBook Pro O SX. Thank you.

Just to check, in the directory /Library/Internet Plug-Ins do you see the file Flash Player.plugin?
And after reading your last post I have to ask, did you install the plugin after you downloaded it? Of course anwering my first question will answer this question.

Suddenly my new itouch shows the incorect album artwork for some songs, but only on teh device - the itunes library on ym computer is correct. I did resync but non change. any ideas on how to get it to match again?

Got my new itouch and after some minor issue syncing, i was able to get everything set up. However I just noticed that soem of the album artwork is not matched up to the song that is currently playing. I also sometimes, after syncing, I get a message stating "iTunes unable to load data class information from Sync Services. Reconnect or try again later." Any ideas on hwo to get the artwork realigned to the correct songs?

Try this, it has worked for me.
1. Make a new, empty iTune library by launching iTunes while holding down the Option key.
2. Choose create new library; do NOT have iTunes scan for music.
3. Enable iTunes Match on the empty library.
4. Find the tracks with the wrong artwork, highlight them, Get Info and paste the correct artwork into the "artwork" field.
5. When finished update iTunes Match, then re-launch iTunes while holding down the Option key and chose select library to get back to the "master" library.

HT4623 My iPhone 4 apps that already have been downloaded cannot open I have tried everything from pressing the home and the on/off button at same time to reboot and deleting the apps and reinstalling then but nothing is working any ideas?

I cannot add image I don't know how to sorry

Hi teinefob9,
So let me get this straight. Are you saying that when attempting to access applications that you have downloaded to your iPhone, they don't open at all no matter how much you tap on them?

Have elements 7 downloaded on my computer. Tried to download lightroom 5 64-bit but it wouldn't download because I have Vista and not 7. Now my elements will not open. I click on it but nothing happens. Any suggestions.

Elements 7 will not open.

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

My Apple TV no longer lists the ITunes store, netflix and many other options. This just started happening last night. I've tried unplugging and nothing changes. Any ideas?

Just recently my Apple TV quit listing the ITunes in the option bar and no longer lists Netflix and other many other options in the other option bar. I tried to unplug the device, but nothing helps. Any ideas?

Glad to hear I am not the only one with these issues. Seems as though this is an Apple issue. I have an ATV 1st gen. Can not purchase or preview music via iTunes on my ATV. Can not listen to Internet radio on the ATV nor on iTunes on my MAC. for whatever reason videos can be previewed on my ATV but none can be purchased. I have had the purchase problem for awhile but now the Internet radio is new as of 2/26.

HT204406 I have several songs that have the iCloud download button shaded so you can't click it again but nothing is downloading, any ideas?

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