HT204492 My Apple TV remote turns on my itunes whenever I use it for the TV. So the TV comes on as does the music on my computer.

My Apple TV remote operates the TV and turns on my itunes at the same time. How do I disconnect the remote from ITUNES?

Go into system preferences - security - advanced - disable remote control infrared receiver

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The iPad basically re-booted.
Eveytime it re-boot, take note of what app you are running. You need to find out what is causing the re-boot.

HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
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You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
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Also, see iTunes- Restoring iOS software.

HT2463 Since I installed my new d6300 netgear my downloads on Apple TV have taken a lot longer than previously using a billion router. Do I need to do something with the net gear set up?

Since I installed my new d6300 netgear my downloads on Apple TV have taken a lot longer than previously using a billion router. Do I need to do something with the net gear set up?

Just connect the new iPod to your computer and setup the iPod via iTunes (instead of via wifi).
If you want to copy all the infor from an old iPod touch to the inew iPod see:
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Apple TV remote turns on Itunes

my apple tv remote controls itunes on my macbook pro ....I cant find the infrared sensor itunes_preferences

Help is here http://support.apple.com/kb/Ph14076
it says:
You can turn infrared (IR) reception on or off in Security & Privacy preferences. When you turn on IR reception for your computer, any IR device close to your Mac can control it. You can turn IR reception off to prevent unwanted control of your Mac or to prevent pairing with an IR remote control.
Open System Preferences
Select Security & Privacy
Click the lock icon to unlock it, then type an administrator name and password.
Click Advanced.
Select “Disable remote control infrared receiver” to turn off IR reception, or deselect it to turn on IR reception.

HT204492 My apple tv remote will not move to right when right arrow depressed.

My Apple TV remote right arrow does not work. All other arrow directions work. Has anyone encountered this problem and know how to remedy this situation?

As Murphy always does, I went back and followed, VERY CLOSELY, the instructions for re-pairing the remote. And guess what, it works now! A Christmas miracle? I doubt... just good 'ole Apple technology. Anyway, the remote works!

Apple tv remote control is operating itunes on computer

Occasionally when clicking on the Apple TV remote control, the volume on my computer is being changed at the same time. My computer and Apple TV are in the same room , so how can I make it so the remote only controls the Apple TV?

Turning off home sharing will not help, indeed it will stop your Apple TV connecting to your iTunes library.
If you don't want to use a remote with your computer the easiest thing to do is just to turn the IR off. (System Preferences > Security > General, click on the Advanced button in the bottom right corner - If the button is greyed out, click on the lock icon and enter your administrators password))
If you still want to use your computer remote then you must pair your computers remote with the computer AND the Apple TV remote with the Apple TV.
To pair a remote with a device hold down the menu and FF buttons together for six seconds or until you see a chain icon on screen (best take the computer into another room, or turn it off, when you do this)

Apple tv search turns sound on iTunes

issue:   search on AppleTV engages iTunes to play music on my computer.
troubleshooting step:    tried muting the computer, and Apple TV search overrides the mute, and the sound comes back on for music.
• is there a setting in preferences for iTunes, AppleTV or System Preferences that needs to be turned off?
specs:
     itunes version 12.0.1.26
     OS 10.9.5 Mavericks
     2010 MacBook
     2012 Apple TV

the new appletv is not supposed to show up in itunes, it uses HomeSharing to connect to itunes.
you cannot sync anything to the new appletv as it has no user storage, everything has to stream to it.
the new appletv has no music store as you cannot buy anything on it, you can only rent movies and tv shows.

Where is iTunes Match content stored on apple TV? I recently joined itunes match and it is working on my ios devices, but I can't find my music on Apple TV

Where is iTunes Match content stored on apple TV? I recently joined itunes match and it is working on my ios devices, but I can't find my uploaded music on Apple TV

It isn't actually stored anywhere, it needs to be downloaded from the internet before any content can be played.
iTunes Match content is accessed through the 'Music' icon on the main screen though, it needs turning on though in settings first.

I am looking for R.A.Salvatore's latest book, "The Companion" but can not find it. Does the Apple bookstore NOT carry all the new releases?

I just want to know why some books are not carried by the iBooks store? I wanted to buy the latest R.A. Salvatore book, "The Companion" but could not find it at the store. This is the second time I wanted to buy a book that the store did not carry. I just wonder why? And is there a way I can use, "Nook for IPad" to get the books I want?

Apple can only sell in a particular country what the book publishers grant them licenses to sell - if the publisher of that book hasn't done so, then Apple can't sell it.
Depending upon what country that are in, and therefore what apps and stores that you have access to (most ebooks have DRM which tie them to the store's own app), then you could try Amazon/Kindle, Nook, or Kobo etc and see if they have it

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Why does Apple TV remote turn up LG TV volume?

I got my new Apple TV today and have contacted telephone customer services about this problem, but they were stuck and now I have to wait up to five days for someone to get back to me after engineers have considered the issue...
I have an LG42LPD 42-inch LCD TV and the Apple Remote, paired with the Apple TV because I have one also for the iMac and one for the MacBook Pro, turns up the TV volume whatever button I press - menu, forward, backward, plus, minus, select...
I have discovered afterwards that ALL the Apple Remotes do this. I just usually don't have the TV on when the iMac or MacBook Pro are powered up and in use. So I never noticed before.
No other TV function is affected by the Apple Remotes. Just the volume. But it's a huge problem in that I normally have the TV volume muted because sound goes through the home cinema amplifier. Until a fix is found - if a fix is found - I'm having to start a show in Apple TV, then leave the remote alone and just alter volume using my usual remote. If I pause, rewind or whatever on the Apple TV I risk the volume on the TV set going murderously high!
While I'm waiting to see what comes back to me via email or phone over the next few days, does anyone else have any suggestions? Maybe how to change the Apple Remote frequencies so that they cease interfering with the LG TV? Many thanks!

Well, I like using Apple TV but it's very buggy in my opinion. It's often unresponsive when I first try to use it after a period of inactivity, and has to be rebooted. Apple support promised to get back to me within 5 days - and that was back when I started this thread, but nobody has.
I'm most dismayed that there is no simple 'off' button. It's bad enough that Sky has no off button on its set-top boxes, but as someone who is conscious of both environmental issues and saving money by not wasting electricity, I'm very disappointed. If I want to save power I have to unplug the device.
I keep hoping for a new software version to improve some of the issues I've found with it but for now, Apple TV is a product that has great potential but lamentably poor implementation.
Copeland: My TV doesn't have that option, unfortunately. You just have to have the volume on it set to zero because the sound passes through a home cinema system. if I could do that, disable TV sound completely, it would potentially be a solution. But thank you!

HT1947 How can I stop my Apple TV remote from controling my iTunes Library at the same time?

Every time I use the remote, my computer starts going crazy and playing music in iTunes. So annoying! How can I stop this?

1. System preferences
2. Security
3. Uncheck box at disable infrared receiver.
4. Done.

I have an existing Apple Account but my brother and my parents are using it. Is there any way that i can transfer all the music purchases to a new apple account (once created, of course)

My parents and my brother are using my apple id. They are using my cloud and my money. I want to create a new Apple ID. But if i do, is there anyway to transfer purchases such as music to my apple device which will have a different Apple ID than the one i purchased them with. Please help
Thank you :)

No, all content that you download from the store is tied to the account that downloaded it, it can't be transferred to another account

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HT204492 My Apple TV remote turns on my itunes whenever I use it for the TV. So the TV comes on as does the music on my computer.

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