HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

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My husband and I use the same apple ID, I have just started using an iPhone and deleted all his contacts from my phone. He hadn't backed up his iPhone but my iPad is backed up to iCloud. Is there any way I can retrieve his contacts from there?

My husband and I use the same apple ID. I started using a new iPhone and deleted his contacts from my phone which has also deleted them from his phone. He hasn't backed up his phone but my iPad is backed to iCloud. Can I retrieve the contacts from this?

In preferences turn on iTunes sharing in iTunes preferences and keep iTunes turned on in both accounts. Or better yet put the iTunes library on the main HD rather than in an account and set the location of the library to that location in iTunes preferences.

Unlinking two iPhones that are currently using the same Apple ID

My parents accidentally used the same Apple ID for both of their iPhones. How can I unlink their accounts and create two different, unique Apple IDs for each of their iPhones? And without losing what is currently saved to the iCloud (some of the info saved is for business). I appreciate any help. When I create a new ID for one device it messes up the other one. Thanks!

Apple IDs are used in several different ways on an iPhone. You can have different Apple IDs for different functions. For example, if you use the same iCloud ID for both phones they will both be trackable by logging in to icloud using that ID, and they will both be protected by Activation Lock with the same ID. They will also both get the same email and back up to the same iCloud account. Or these can be different. Your choice.
The iTunes & App stores can have the same or a different Apple ID. If they have the same then you don't have to pay for apps twice; once an app is purchased it can be used by all devices on that account (there are licensing restrictions that limit sharing to a single family all at the same address).
Facetime and iMessage can have yet a third Apple ID. This is really a good idea, as it keeps everyone's messages private.

I just subscribed to iTunes Match but I find my iPhone 4s is matched to the wrong Apple ID. iCloud is properly linked to the same Apple ID I registered for iTunes Match but I can't seem to get my iPhone to link Match to that ID.

How can I link iTunes Match to my proper Apple ID? I have two ID's and my phone accesses iCloud with the proper ID but it insists on trying to access iTunes Match using the wrong ID so I get the message that I'm not registered for iTunes Match.

The iCloud and iTunes Store account ID are not the same thing. They can be different although some folks, like myself, do have the same Apple ID for all the Apple services. Go to Settings > Store and enter the exact same iTunes Store account ID you used to purchase iTunes Match. Be aware you can only switch Apple IDs on an iOS device every 90 days.

HT204053 my boyfriend and i are using the same apple account, i was wondering if there is a way for him to stop recieving txt msgs thats are sent to me through email accounts without removing him from my account altogether?

my boyfriend and i are using the same apple account, i was wondering if there is a way to stop him recieveing txt msgs that are sent through email addresses without removing him from my account altogether?

gemmie87 wrote:
my boyfriend and i are using the same apple account, i was wondering if there is a way to stop him recieveing txt msgs that are sent through email addresses without removing him from my account altogether?
Or remove you from his, it's moot because You and He are the same account, either get him his own (they are free) or live with this cozy but privacy compromised method.

I have hundreds of photos on my computer but when I try to click on them it shows a grey box with an exclamation mark. How do I get the program to let me edit and use the photos?

I have hundreds of photos on my computer but when I click on the photo all that comes up is a gray screen with with an exclamation mark.
These are the last photos ever taken of my husband and I need to know how to recover them properly.

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

I downloaded the new Pages and Numbers through my app store but when I open my old documents, it still tells me my 30 day trial is over. How do I get the computer to automatically recognize the new applications?

More information: I have a 3 year old MacBook and had been using "Microsoft for Mac" until last week when I took my MacBook in for some upgrades- including the operating system Lion. I have been unable to use the Word, Excel, etc. programs because they are not supported on the new operating system... and I already used my 30 day trial of iWork when we first purchased the computer. I decided to buy Pages and Numbers through the App Store icon. When I open the Pages and Numbers under my Applications, I can get them to work. However, when I open old documents saved on my computer, they go into the 'old' iWork messages of that my trial has expired. How do I get the computer to automatically recognize that I've purchased Pages and Numbers?

You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

I have a iphone 4s and i deleted several contacts from my phone but when i go to meassage a different contact that old contact i deleted weeks ago shows up how do i get the deleted contact info off my phone and out of the memory.

How do u delete old contacts that have been deleted from my phonebook on my iphone4s. The old contacts continue. To show up when i go to message someone they pop up from memory.

Is there a blue arrow beside those numbers when they appeared?

I have to iphones with the same apple id so when we loaded icloud and deleted contacts of one it deleted of both is any way to get those contacts back

how do i get deleted contacts back ? I just added icloud to two phones with the same apple id

You may have to restore to your latest sync. That's my only solution to your problem. If this didn't help, then I suggest you to visit the closest Apple store and get Genius for help.

HT204074 I have a family Apple ID for iTunes and Apps and then two iPhone 5s each which use a personal Apple ID for email and the family Apple ID for iTunes and Apps. Can I use iTunes Match?

I have a family Apple ID associated with my iMac and iPad for iTunes and Apps and then two new iPhone 5s each which use a personal Apple ID for email and the family Apple ID for iTunes and Apps. Can I use iTunes Match on the iPhones given there are two Apple IDs "loaded" on the iPhone?

Hi Monkey_Dawg,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
- Judy

HT5621 My husband and I both have iPhone 5. We currently share the same apple I'd. How do we get separate ones. Him keeping his and me getting a new one? What is the best way to go about doing this?

My husband and I both have iPhone 5. We currently share the same apple I'd. How do we get separate ones. Him keeping his and me getting a new one? What is the best way to go about doing this?

FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US

My husband and I both have iPhones . How do I use one account for purchases and keep the email separate when using iCloud?

My husband and I both have iPhones . How do I use one iTunes account to share music, photos and apps, and keep our email accounts separate since all data will use the iCloud function.

You shouldn't be using the same account on phone iphones. Have him setup his own and make sure his iCloud is logged in with that one

I have a iPhone 3GS and my husband has the iPhone 4 , both phones with updated current . We added iMessage to them at first it was great, now I don't get half the texts my husbands send and when I send him a text message it will come up from my email???

I have a iPhone 3GS and my husband has an iPhone 4, both phones are updated. We added iMessage the them both and at first it was great, the messages appear in the text messages under the phone contacts and when I send a text message it will either be a green message or a blue one for (iMessage) depending on the signal. Now when my husband sends a text message to me I don't get them all or some days none. When I send him a text message he gets them from my email address. I cannot send him a standard text anymore my phone only wants to iMessage, so if the signal is not right it just sits there undelivered???
I also have a friend who that we regularly texted each other, for the past 4 months I can receive her texts but she never gets mine? And I have tried countless times, now iv given up trying and I don't use texting to either, but everyone else no problem.

You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

My husband and I both have iphones and share the same apple id. Everything was working fine until I synced his phone which lost all his contacts and pictures and gave him my info. I then used verizon's contact retreival app and got his contacts back

My husband and I both have iphones and everything was ok until I synced his phone and lost all his contacts and pixs. I downloaded verizon's contact retreival app and got his contacts back but now his contacts keep overwriting mine. I can sync my phone and get my contacts back but within a few hours, his show up again. We use the same apple id for purchases. What can I do?

Are you sharing the same iCloud account (in Settings>iCloud)? And do you both have Contacts turned to On in Settings>iCloud?

HT204053 My husband and I both have iPhones but we only have one iPad. We use the same apple ID because we also share the same email address. How would this work with iCloud because we don't share the same contacts? Thanks Elainecontacts

My husband and I both have an iPhone and we share an iPad. We also share the same email address so how would this work with iCloud because we don't share all the same contacts?
Thanks

An icloud account is designed to be used by one user. That user can have all his/her devices synced with the same Apple data (email, contacts, calendars, notes, reminders, etc.) . When two people use the same account, then problems usually occur when one user edits data that the other user doesn't want changed on their device. You can continue sharing the same ID for the itunes account in order to share the purchased music, apps, etc. itunes accounts and icloud accounts are different.
It's by far better that each user has his/her own icloud account.

HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

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