HT2534 When I try to open my apple id, I don't see the none option when selecting payment option. Another thing is that I have been ask to provide a gift code which I don't know how to get. Can someone help me out

I try opening apple ID and these are my difficulties; I can't find none as payment option. I don't know what to provide as gift code. Lastly my payment option is been declined. Please assist me with usefull informations

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

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HT5625 I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?

I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?

You're not obligated to insert a gift code. But you can purchase gift codes on the Apple online store (gift cards or certificates) or Apple Retail store
Gift codes are pre paid cards so you can use credit on the iTunes Store to purchase content
To create apple ID without payment method:
http://support.apple.com/kb/HT2534?viewlocale=pt_PT

Hi! I can't save my projects to the creative cloud... When I try to upload them to the cloud it shows a message of no connection. I'm connected, so I don't know what to do, can someone help me?!

Hi! I can't save my projects to the creative cloud... When I try to upload them to the cloud it shows a message of no connection. I'm connected, so I don't know what to do, can someone help me?! I'm using Photoshop touch for iPad iOS 7 thanks!!!

No I was not!!! I had to answer a lot of questions after my first time at the cloud!!! Now everything is all right!!! Thanks a lot!!!!

HT3275 Time machine error, backup disk image "/volumes/data-1/.sparesbundle " already in use. I don;t know what this means, can someone help?

My Mac mini time capsule is showing an error Time machine error, backup disk image "/volumes/data-1/.sparesbundle " already in use. I don;t know what this means, can someone help?

I had a similar problem and I solved it as follows -
In Time Machine - > I deselected time capsule Data Disk as a destination.
Then I pulled the power plug on the Time Capsule, twiddled my thumbs for 15 secs, plugged the power back in.
Went back t Time Machine -> Re-Added the Time Capsule Data Disk as destination. And then tested by selecting Backup Now.
All went well and the backup picked up from before the problem.
BTW - I also have a USB drive connected to Time Capsule that is an alternate disk for Time Machine to backup.
In Mountain Lion the GUI lets you add more than one Time Machine backup destinations very easily so I think it a good idea to have redundancy.
Hope this helps.

My ipad screen has gone black but I can still touch the screen and unlock it and do things. I don't know what's wrong can someone help

My ipad screen has gone black and I don't know what to do the screen still works and I can still unlock it and I can still type. But I don't know what to do can anyone help me it will be much appreciated

If the reset doesn't do it then it's possible that the backlight or another part of your screen has broken. Unfortunately it's not really user servicible. I'd make an appointment at your local apple store and have them check it out. If your device is still under warranty and they don't determine that the damage was the result of 'abuse or neglect' (their words) then it could be a free replacement.
I'd just do a backup before you take it in, just in case.

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can use my ID, which is in Mail, Contacts etc. The ID I get, I can't find, so that I can delete it. What to do?

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?

My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed?

HT200131 I am trying to enter my network password and when I have entered the password for my network, I don't know how to get the remote to select submit. Please help

I bought an apple tv some time back and am only now trying to set up the wireless internet connection. I can see my network but when I enter the password with the remote, I don't know how to get the remote to submit the password. Could you please tell me what to do?

You have to use the right arrow on the remote to navigate all the way and highlight the submit button.

Sorry last question got knocked back my ipad and iPhone on two different levels and I am not able to play through Facebook so not able to progress or unlock next level through Apple store. Don't know how to resolve problem

Sorry last question got knocked back my ipad and iPhone on two different levels and I am not able to play through Facebook so not able to progress or unlock next level through Apple store. Don't know how to resolve problem

Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

I reset my macbook pro a few days ago.. and when i started to use it again i noticed all my apps were gone (keynote, iMovie, garage band, etc) i don't know how to get them all back and every time i try it tells me i must buy them.. what do i do?

I reset my macbook pro a few days ago.. and when i started to use it again i noticed all my apps were gone (keynote, iMovie, garage band, etc) i don't know how to get them all back and every time i try it tells me i must buy them.. what do i do?
should i come into the actual apple store or can you help online ?

Hi vickkjayy11 and welcome to Apple Support Communities,
Just to be clear, we are a peer to peer support community and have nothing official to do with Apple.
So to your problem, when you say:
"I reset my macbook pro a few days ago"
What exactly happened? Did you have a Time Machine backup?
Read this:
OS X: About OS X Recovery - Apple Support
It would help to know the exact model (size and year) and which OS you're using.

I changed my apple id email because I needed a more recent email and forgot my old password, now I need to sign out of my old Apple Id and don't know how. Help???

I changed my apple Id email because I needed a more recent email and forgot my old password, now I need to sign out of my old Apple Id and don't know how. Help???

Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

I have just purchased a new iPad from apple and I don't know how to use it. is there somewhere that I can learn the basics

I have just purchased a new iPad from apple and I don't know how to use it. is there somewhere that I can learn the basics

Out of a silly curiosity, in what way did Ralph's reply solve your problem? (not that Ralph doesn't deserve recognition, mind you.)

When I open a pdf file, after a few seconds, it hides the toolbar and I don't know how to get it back. I use multiple monitors and, without being able to grab the toolbar, I am unable to move the pdf file to a different monitor. How do I stop this?

When I open a pdf file, after a few seconds, it hides the toolbar and I don't know how to get it back. I use multiple monitors and, without being able to grab the toolbar, I am unable to move the pdf file to a different monitor. How do I stop this?

Does Firefox switch to full screen if you press F11 ?
You can also try the F10 key to see if that brings up the menu bar.
* If the above steps didn't help then see http://kb.mozillazine.org/Corrupt_localstore.rdf
Note: Do not delete localstore.rdf in the program folder (Windows: "C:\Program Files\Mozilla Firefox\defaults\profile\") (Mac: "/Applications/Firefox.app/defaults/profile/")

I updated my I Phone 4 to the os 5.1.1 but lost all of my contacts. I believe it should still be stored in my laptop Apple file but don't know how to restore. I only see the restore option to the factory settings.

I updated my I Phone 4 to the os 5.1.1 but lost all of my contacts. I believe it should still be stored in my laptop Apple file but don't know how to restore. I only see the restore option to the factory settings. I have never used the I Cloud.

If you did not sync afterwards, follow this article to restore from your latest backup:
iTunes: Backing up, updating, and restoring iOS software

When I went and connected phone to my laptop and hit restore and it got rid of everything my photos my contacts everything and I don't know how to get the stuff back and if you need to know I have an IPhone4S

When I went and connected my phone to my laptop and hit restore and it got rid of everything my photos my contacts everything and I don't know how to get the stuff back and if you need to know I have an IPhone4S

I take it you were replacing an older iPhone and this was the first time you plugged it in? If so, that's what happens. It restored the backup of your old phone. A backup of the current phone is not made in those circumstances.
If that's not what happened, you need to clarify.

I RECENTLY CHANGE MY EMAIL ADDRESS, I DON'T KNOW HOW TO GET IT TO CHANGE ON MY APPLE ID/PASSWORD ON MY PHONE

I RECENTLY CHANGED MY EMAIL ADDRESS, I DON'T KNOW HOW TO GET THE APPLE ID/PASSWORD CHANGED. I HAVEN'T BEEN ABLE TO UPDATE MY APPS????? THANKS!

http://lmgtfy.com/?q=change+apple+ID
Why are you YELLING AT US? Turn off your CAPS lock.

HT2534 When I try to open my apple id, I don't see the none option when selecting payment option. Another thing is that I have been ask to provide a gift code which I don't know how to get. Can someone help me out

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