HT2693 cant activate my iphone using itunes ( cant activate by this time please try again later)

how can i fix this?

There are four possible causes of the activation error:
The activation server is unavailable. Rare, but it happens. Usually fixed within minutes.
Your antivirus or firewall (or your router's firewall) is blocking access to the domain gs.apple.com on ports 80 and 443.
Your phone is jailbroken.
Your phone isn't jailbroken, but the computer you are connected to during the restore or update was used to hack or jailbreak some other iOS device, and its network database was corrupted in the process.
Perhaps this will provide you some clues as to how to proceed. If your iPhone has not been jailbroken, Apple has some troubleshooting suggestions here:
http://support.apple.com/kb/TS3424?viewlocale=en_US
If your iPhone has been jailbroken, you're on your own. We can provide no assistance for jailbroken devices in these forums.
Regards.
(part of the above information quoted with gratitude from Lawrence Finch)

Similar Messages

I recently got an iPhone 4 out of nowhere it has decided to go to connect to iTunes screen/emergency calls only when I plug into iTunes it states we are unable to continue with your activation at this time please try again later, or contact customer care

I have recently got an iPhone 4 out of no where it has decided to think that my headphones are in and they are not but does work with headphones in.
Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!

the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
we are unable to continue with your activation at this time please try again later, or contact customer care
any help please. i am here in saudi arabia city of jeddah.
thank you very much in advance
pabs

HT4623 i reseat my iphone 4 through i tunes after that i got this message. we 're sorry we are unable to continue with your activation at this time, please try again later or contact customer care

i have some software problem, so i resear my moble through i tunes after install factory settings i got this message, we are sorry we are unable to continue with your activation at this time, please try again later or contact customer care. no i cant don any thing with my phone.

Is your phone jailbroken or ever been hacked?
Was it previously locked to a different phone carrier than the current one your on now?

When trying to sign into the Itunes Store I get error message "Itunes store not available at this time- please try again later". I've updated everything and still can't get in. Any ideas??

When trying to sing into the Itunes Store I get error message "Itunes store not availble at this time. Please try again later" I've updated everything and doesn't help. Anyone have any ideas?

Send a PM(Private Message) to ATT Uverse Care.

HT1689 How do I resolve error message "Cannot connect to iTunes at this time, please try again later"

When I try to update my Credit Card information in the app store and submit, I get a message, "cannot connect to iTunes, try again later" and "iTunes is unable to process your request, try again later" My billing info IS CORRECT.

Unpower it. If it still happens on a restart give it time - Apple's servers sometimes have glitches.

I was trying to do in app purchase but I got an error "iTunes is currently unable process purchases at this time, please try again later"

I was trying to purchase something in an app that I am using but received the error, is this issue stemming from apple or the app? Or my payment option. The app is puzzles and dragons

Hello e-b p,
Thanks for the question, and welcome to Apple Support Communities.
When encountering iTunes Store connectivity issues, the following resources provide the best solutions. To isolate the issue further, I'd be curious to know if it persists on other Wi-Fi networks (assuming you are using a portable computer). Either way, please attempt the steps outlined in these articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address:                 10.0.0.1
Subnet Mask:             255.255.255.0
Default Gateway:       10.0.0.138
DHCP Enabled:          Yes
DHCP Server:             10.0.0.138
Lease Obtained:         Tue Oct 08 22:19:05 2013
Lease Expires:           Tue Oct 15 22:19:05 2013
DNS Servers:              10.0.0.138
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

I have restored and updated and I get a message saying WE'RE SORRY, WE ARE UNABLE tO COMPLETE wITH YOUR ACTIVATION AT tHIS MOMENT, PLEASE TRY AGAIN LATER, OR CONTACT CUSTOMER CARE would like to know which means that message and I have to do to activate

Hi, I have a iphone 4 with IOS 5.1.1 baseband 04.12.01 AT&T recently release me but I have presented a problem with the activation of the device, I have restored and updated and I get a message saying WE'RE SORRY, WE ARE UNABLE tO COMPLETE wITH YOUR ACTIVATION AT tHIS MOMENT, PLEASE TRY AGAIN LATER, OR CONTACT CUSTOMER CARE would like to know which means that message and I have to do to activate hopefully help me with this problem and I have 3 months with the phone saying same message ...
thank you very much ...

but can not be unlocked
If the phone was NOT unlocked, it can't work or be activated with any other carrier than AT&T. It CAN'T be used with Tigo or Movistar.
Your post makes very little sense. Maybe you can get some help with English.

SOLUTION - iTunes Store is temporarily unavailable. Please try again later.

I have had this problem three times in the past few months. I think I've found a solution. (I just posted this solution on a question in the iTunes for Windows forum, but I think there needs to be a thread here for users with an Apple TV.)
The first time I spent over a week emailing back and forth to Apple Support with no fix. Nothing they tried seemed to work. They tried to tell me it was my Mac or my Apple TV, but I was always able to purchase and download iPhone Apps, songs, and podcasts. The trouble was when I tried to download App updates and TV show Season Passes purchased on my Apple TV. Once the problem started, I would always get the "The iTunes Store is temporarily unavailable. Please try again later" error. The Apple TV would give a similar error message.
I knew I had a few iPhone App updates available, but I couldn't download them in iTunes. I made sure all of the Apps with available updates were installed on my iPhone, then downloaded the updates through the App Store app on the phone. This cleared the download queue of any App updates. At this point all I had was TV shows. Within 24 hours the Apple TV was able to begin downloading the episodes.
The first time I tried this I couldn't be sure that my solution was the actual fix, since there was almost a day between what I did and when the Apple TV began to download TV shows. But, I have since had the same exact trouble two more times and each time I have used this method with successful results.
So, here's the steps to follow:
1. Sync your iPhone or iPod touch and make sure all apps with available updates are on the phone/touch. Using iTunes, you may have to install apps that are not currently on the device (but are in your iTunes Applications list).
2. Using the App Store app on the phone/touch, download and install all updates. Restart the device and sync again to iTunes. This will tell iTunes to stop looking for the app updates in the iTunes Store.
3. Hopefully, within 24 hours your downloads will resume normally.
As I said, this has worked for me every time, but it doesn't work immediately. Give it a day and you should see results. I noticed this problem again just this morning, so I tried these steps during my lunch break and now, six hours later, my Apple TV just downloaded the latest episodes of Top Gear, ATHF, and Breaking Bad.
Good luck!

There are a lot of similar posts from other people reporting the same problem, Apple need to fix something on their end : https://www.apple.com/support/systemstatus/

We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.

Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)

Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
(You may want to try following the above posts before following my method)
**** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
"Dear Luke,
Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
I have verified that the iTunes Store is functioning and accepting connections. The issue could have been temporary, related to your internet connection, your local network, or your computer itself. If you’re still unable to connect, this article outlines some potential solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
These articles have helped other Windows users resolve connection issues:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: can't access the Internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
http://support.apple.com/kb/HT2292
If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
How to create and configure user accounts in Windows XP
http://support.microsoft.com/kb/279783
Windows Vista: Create a user account
http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
Windows 7: Create a user account
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
Windows 8: Create a user account
http://windows.microsoft.com/en-us/windows-8/create-user-account
Once you are signed in to this new user account, open iTunes and try to connect to the iTunes Store. If you can connect without error, then you’ve identified that the issue is with the previous user account that you were using. You may want to consider adopting this new account as your user account and transferring your files from the old account to your new one.
If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
I hope that the information provided above is helpful.
Thank you for contacting us and have a nice day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/"
But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
1). Uninstalled iTunes from my computer (via Control Panel > Programs & Features)
2). Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
3). Downloaded iTunes.
4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
6). Set-up my iPhone (set language etc...) including iCloud, but did not plug it into my laptop.
7). Chose the following iPhone settings>
          > iCloud - Contacts turned off
          > Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
          > iTunes & App Store - made sure I was logged in via Apple ID.
7). Closed Outlook.
8). Re-installed iTunes, saving it on the C:> default location.
9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
11). Checked for iOS updates and iTunes updates (all good)
12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end!

ITunes Store is temporarily univalible. Please try again later.

I have been trying to get this stupid error message to go away but I cant figure it out!
I have six purchasde item I am wating to download and every time I try to donload them I get this error message
iTunes Store is temporarily univalible.
Please try again later.
I dont know what the deal is my Windows firewall allows iTunes and I cant figure out waht eles is wrong!
thanks for your help
emachines Windows XP

I have been trying to get this stupid error message to go away but I cant figure it out!
I have six purchasde item I am wating to download and every time I try to donload them I get this error message
iTunes Store is temporarily univalible.
Please try again later.
I dont know what the deal is my Windows firewall allows iTunes and I cant figure out waht eles is wrong!
thanks for your help
emachines Windows XP

Sign-In msg: iTunes is temporarily not available. Please try again later.

I cannot sign into iTunes with my PC since downloading update. The store loads, but I cannot sign in. The message says: Itunes is temporarily not available. Please try again later. I have windows 7 pro, 64 bit, an authorized computer, and downloaded the latest iTunes update. Been at least four days now....
So far, Apple support has responded once and had me uninstall everything, literally everything, pertaining to Apple, including QuickTime. Then, reinstall iTunes. They did not mention reinstalling QuickTime, but I now have done that too since nothing improved otherwise. Still cannot sign into my account for the store. Am waiting for the latest Apple support response, but would appreciate hearing from anyone who has this problem and found a way out of it.
Someone suggested that I try to authorize my computer even though it is already authorized because that worked for them, but that did not work for me--Still cannot sign into my account in order to complete the so-called authorization.
I wonder what is next after I can finally sign on--iPhone, iPad, iPods recognition and/or synch problems...? I cringe.

is this related to collab suite. if ys pls post in collab suite forum. this is reports forum

"The iTunes store is temporarily unavailable. Please try again later."

We got the "The iTunes store is temporarily unavailable. Please try again later." error after purchasing the movie "Tammy".
Tech support thought we had a connection issue with our Apple TV because we could watch this movie from our computer; that did not make sense really because all the other movies we purchased in the past still worked and we could watch previews for others. This process with tech support took a long time...in the process we reset the Apple TV and a bunch of other things. We finally gave up and watched in on our 27" iMac.
I do not know how apple security filters on Apple TV, but the Apple TV had been set-up with the original defaults for years. I clicked on the security and put in a password because that is the only way I could changed the content filter from "PG". I changed the content filter and restarted Apple TV and I was able to play "Tammy" which was rated "R". I'm not sure if this was a coincidence, and I do not know why I was able to purchase a movie that I would not be able to play. Maybe the purchase was allowed by iTunes at the time because they are not checked because the content can be played from other devices like my computer, and the restriction was on Apple TV, but then again, the "PG" filter on Apple TV should have prevented me from viewing to purchase the movie in the first place. Anyway the content filter has been changed and we can watch "Tammy" on our TV.
Just Sharing...

Yes, it does sound like software on your comptuer may be preventing you from accessing the iTunes Store. You may want to try using MSCONFIG to determine what software is conflicting. The process is not difficult, although it is a little time consuming. Here's how:
Using MSCONFIG to troubleshoot conflicts in Windows XP
Hope that helps!
iMac Mac OS X (10.4.9)

I have windows xp and I keep getting the iTunes store is temporarily unavailable. Please try again later. Some please help?

I've tried everything and still can't get my ITunes to work
Please help
Thanks

Hello dproctor4,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
"We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Best of luck,
Mario

TS1368 what is the problem if the message ,We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later is shown

what is the problem if the message -We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later is shown

The store isn't unavailable, I can login via my iPhone and iPad but not via iTunes on my Windows PC. I've had this problem all weekend and still getting it today. I'm running the latest version of iTunes, I've uninstalled and reinstalled Safari as someone on another site suggested, no difference. I have all the latest Windows updates.
Lots of people seem to have had this problem in the past but I'm struggling to find a solution which worked for them.
Anyone have any ideas please?
Thanks.

HT2693 cant activate my iphone using itunes ( cant activate by this time please try again later)

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