HT2736 when i need to gift any app by print gift myself take me to billing info to choose the raiment method and already i have credit on my iTunes card

when i need to gift any app by print gift myself take me to billing info to choose the raiment method and already i have credit on my iTunes card

You cannot use a balance from a gift card to purchase another gift. You will have to provide a credit card.
Regards.

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I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine, any help removing this?

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.

I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

When I try to buy any app or song from iTunes app or app store on iPhone 5 it seems to start the stops and goes back to baseline in a second or two

When I try to buy any app or song from iTunes app or app store on iPhone 5 it seems to start the stops and goes back to baseline in a second or two.
It did it with my old iPhone 4 in last month or so, and it I hoped it would go once I updated to new iPhone 5. The problem has transferred to new phone too.
I can't sign in to iTunes account on iPhone. It takes the password then resets to baseline. No error message comes up. On the base computer (pc) it will allow me to sign up and buy songs, apps etc. I can then sync the phone and put them on it. It just won't let me buy direct from the .
As there are no error messages I am at a loss what to do. I have updated the payment details on my account, and my husband has an iPhone 4 and has no such problems. We share the same wifi. I have tried with 3G as well as wifi, with no luck.
I am pretty much out of ideas, and have tried searching forums but there is so much overlap between queries that I can't find a similar problem from someone else, but I am sure it exists!
Can anyone please help me?
Thanks in advance
Sarah

I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps

I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

Hi maggieanntb, your sister's Apple ID came up because an app(s) was downloaded using her account. To prevent that from happening, you would have to delete the app(s) that were downloaded on her's, and re-download them using your own Apple ID.

I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!

I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!

mandyfromhull wrote:
I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!
Try this link to fix your problem.
http://forums.macrumors.com/showthread.php?t=949246

Hi when I try to update any apps I have recently had errors and could not update them. Anyone got any suggestions please?

hi when I try to update any apps I have recently had errors and cannot complete the update - anybody got any suggestionS?

Mac OS X Lion 10.7.3
QREncoder App
Talk To Me App
Screensaver App
All apps don't seem to download or update.
Only recently has this started happening
It starts to either update or download then stops and a small box pops up saying it has errored and would you like to retry or cancel

HT4539 When i try to update/download any app i get a message saying your account is not valid on the indian store go to usa store, can anyone help fix this prob of switching stores. Thnx

When i try to update/download any app i get a message saying your account is not valid on the indian store go to usa store, can anyone help fix this prob of switching stores. Thnx

Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".

HT201412 Hi, when I try to download any APP I receive Error Code: 1009 I try it with itunes Does anybody know, what the code 1009 means? Thank you fro helping

Hi,
when I try to download any APP I receive Error Code: 1009
I try it with itunes
Does anybody know, what the code 1009 means?
Thank you for helping

What country are you from?
1009 usually means your IP address originates in a country that does not have access to an App store.

I am able to log on my Itunes Store account. When I try to download any APP, it says: "Dit Apple-id er blevet slået fra" ("Your Apple-id is turned off") What is wrong?

I am able to log in to my Itunes Store account.
But when I try to download any APP, it says:
"Dit Apple-id er blevet slået fra" ("Your Apple-id is turned off") What is wrong?

Jeg har det samme problem. Har du fået det løst?

Why my iPad restarts when i try to download any app?

I have problem with my iPad. It's that when I upgrade my iPad to ios 7.0.4 today it starts bugging. When I try to download any app like "Assassin creed pirate" it turn the iPad of and then on again. Then I get I notification that could not download "Assasin..."
Can anyone help me with that?

Hi there Ivilapon,
I would recommend taking a look at the troubleshooting steps found in the article below. Note: While the article is written for the iPhone, the majority of the troubleshooting steps below apply to the iPad as well.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

HT201359 Do you have to have a credit card on file to gift an app or song - even if you have more than enough iTunes card credit?

Do you have to have a credit card on file to gift an app or song - even if you have more than enough iTunes card credit?

Yes, you need a credit card. You cannot use a credit balance to give a gift.
Regards.

When i try to make an itunes account it i cant find "none" by payemnt method and i dont have a credit card. any way to get around that?

when i try to make an itunes account it i cant find "none" by payemnt method and i dont have a credit card. any way to get around that?

Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If created the account (e.g. you're not in the process of creating it and are stuck on the payment screen) and you are being prompted to review it then you could see if this post by mountaingoatgirl lets you reviewit without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to create a new account, and follow the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. by logging into it via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
Creating an account with 'none' via a computer's iTunes : https://discussions.apple.com/message/24321860

I have tried to download Mavericks on my 2010 iMac(10.6.8), but nothing happens, not even the install app downloads, also I tried to download chrome, I moved it to the applications folder and when I opened the folder it wasn't there

I have tried to download Mavericks on my 2010 iMac(10.6.8), but nothing happens, not even the install app downloads, also I tried to download chrome, I moved it to the applications folder and when I opened the folder it wasn't there. I have a 1tb hard drive that is mostly empty. By the way I just got this imac used from a reseller.

Mavericks downloads into the Applications folder, where you can install it. Some Mac App Store Troubleshooting information and how to resume a download that was interrupted; some of the information here might get you an answer. Failing that, try contacting Apple Support.

Hello! I have one iTunes library on my iPod and one iTunes library on my computer. When I connect my iPod touch to my PC, however, I cannot find any files in my iPod except for pictures. How can I find the music files so I can add them to my iTunes?

Hello! I have one iTunes library on my iPod and one iTunes library on my computer. When I connect my iPod touch to my PC, however, I cannot find any files in my iPod except for pictures. How can I find the music files so I can add them to my iTunes?

You can't do that.
And before you decide to store any music that you own on a computer at work, talk to your IT department. Many organizations do not permit it for legal reasons. Standard policies are that anything stored on company owned computers is the property of the company. It could not be legally stored on their machines unless you transfer the licenses and all copies, physical and digital, to the company, meaning you no longer own the music. If they were to be audited and could not prove that they own the music, they would be subject to copyright violation penalties. Just use your iPod when you're at the office if you want to listen to music.

HT2736 when i need to gift any app by print gift myself take me to billing info to choose the raiment method and already i have credit on my iTunes card

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