HT2801 Apple Store said that the USB SuperDrive would work with my iMac that already has an internal optical drive to be used as a secondary drive, but I can't get it to work when I plug it in the usb port.

Apple store said the USB SuperDrive would work as a secondary drive with my iMac.
After plugging into my USB port, I find it doesn't work.  Has anybody else tried this.

Which USB Superdrive are you referring to? If this is the one:
http://store.apple.com/us/product/MD564ZM/A/apple-usb-superdrive
it states it works with Macbook Air, Mini, or MBP with Retina display. If they told you differently, take it back for a full refund and show them their own website.

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