HT3180 MY Apple TV has locked up

MY Apple TV has locked up.  I have unplugged everything waited over 10 minutes and re attached.  Then I went on line and learned how to restart using down and menu on remote.  It seemed to restart only to end up in same locked up screeen.  please help

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

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    See here - http://support.apple.com/kb/TS3694#error1603

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  • Why is my Apple ID being locked out every time I go to use it?  I haven't even attempted to log in for about 4 or 5 days, but today on my first attempt to do so, it said my account had been locked for security reasons.  This is the third time.

    I only sign in to iTunes' store about once a week or so.  But during each of my last 3 attempts (on different days, several days apart) on my first attempt to enter my password and hit submit, I am immediately told that my Apple account has been locked for security reasons and it wants to take me to a page to reset my 'forgotten' password.  I am using the CORRECT password.
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    For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices. 
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