First generation apple tv has lost its main menu bar on top of screen.  Also I am currently in language choice and my remote seems to be locked, is that possible and if so how do you unlock it?

first generation apple tv has lost its main menu bar on top of screen.  Also I am currently in language choice and my remote seems to be locked, is that possible and if so how do you unlock it?

You would need to go to an Apple Store (make an appointment) and take the phone, her father's original invoice when the phone was purchased, and a copy of his death certificate. Only with these will Apple unlock it. If you can't get these, the phone is permanently unusable.

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