HT3209 error message when I play video purchased on iTunes

'This movie requires QuickTime, which is not supported by this version of iTunes.'
Why does this happen only for some movies & TV shows? All the rest play fine. I have the latest version of iTunes, and 'yes', it's up to date. I have all my OS updates as well. We purchased an AppleTV a couple of months ago, and I'm beginning to wonder whether it matters whether I buy media through the AppleTV or my computer. Would that cause this error message?
I purchased two products through iTunes on my computer (I wanted the standard version of both a movie and a TV show which isn't available through AppleTV, but is through iTunes on my computer). When I went to play it I couldn't, I got the above error message instead. This only started happening after we purchased the AppleTV. Coincidence or the culprit?
Has anyone else had this problem?

'This movie requires QuickTime, which is not supported by this version of iTunes.'
Try relaunching iTunes in 32-bit mode first, as per the instructions in the following document:
iTunes for Mac: Older media files may require iTunes to reopen in 32-bit mode
Can you watch the movies and TV shows now?

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HT3209 error message when I play video purchased on iTunes

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