HT3209 I rented a movie and it doesn't download, all the time the download breaks,
I need help with a movie rented in itunes, the download breaks all the time, since yesterday i am having troubles with it. some suggestion? thank you
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next contact iTunes and request a redownlod
Contact iTunes
Similar Messages
-
trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any help much appreciated
You might want to try it again. It started working for me about 10 minutes ago (~8pm CST).
This was happening for rentals and purchases. -
Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?
Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh -
Rented a movie and it doesn't work at all, how do i get a refund?
apple if you're reading this you have gotten seriously on my last nerves. i have been typing non stop trying to get my answer but you guys really have THE WORST customer service. i tried renting a movie and it says that it need 55 hours to load and i only have the movie for 24 hours! and also it keeps freezing on me and now i can't even see my movie! someone please help me!
Please restate your concern.
-
I just rented a movie on my Apple TV and waited 2 1/2 hrs for it to download, which is fine, but when I paused it to run to the kitchen and came back and resumed...it said "Ready to play in 5 hours and 16 minutes. What in the world!? My 24 hrs will be up b4 I can watch
You must have a slower connection if it took 2.5 hours, did you pause it or exit out to the main screen? I've paused movies many times and it resumes..it could be due to the connection as well so what is your actual speed? Check www.speedtest.net Wifi or ethernet? Have you changed the DNS settings?
-
I cannot get rented itunes movies to play on my appletv. It keeps getting stuck on the "Authorizing.." screen. Movie loaded fine; however, would not start playing. I have an ethernet cable plugged in, so wireless connectivity strength is a non-issue. Any suggestions??
I have had this identical issue (on an Apple TV3) and was helped by Apple Support who guided me to go to the Settings Menu on the Apple TV and did a RESET. You will need to re connect to your WIFI and your iTunes account (passwords etc).
-
I rented a movie and it doesn't want to start .What do I do?
Need answer asap.
Could you walk us through what happens when you try to play the song, please?
-
How to restore a rented movie on my Mac? I have rented 2 movies and they disappeared!
how to restore a rented movie on my Mac? I have rented 2 movies and they disappeared!
There is a time limit on how long they stay available.
-
If i purchase or rent a movie and downloaded it into my iPad, do i need a wifi to watch it?
You definitely do not need WiFi to watch a purchased movie once it has been downloaded to your iPad. I have several movies that I purchased for watching on flights and every one of them worked fine without WiFi.
You should also be able to rent a movie and watch it without WiFi as long as the movie has fully downloaded properly. I have read about users having mixed results with this and that is why I said that you should be able to do it. -
I have rented a movie and the download time in 16hrs??
I have rented a movie and the download time in 16hrs?
I am trying to download Miss Congeniality 2, and the download time is 16hours? My internet isnt slow i download files all the time.. Please help!Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I rented a movie and the download was interrupted. Where can I find it again to resume the download?
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT1848 I rented a movie and the iPad it's not downloading it :(
I rented a movie and the iPad it's not downloading it suddenly stop
I'm been tying to re download it but doesn't workTry:
If you rented it directly on the iPad then it should have downloaded into the Videos app - if you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ? -
HT1657 If I rent a movie and download it to my iPad.
If I rent a movie and download it to my iPad. Can I still watch it if wifi is no longer available?
Normally once a rental has completely downloaded, you no longer need a connection to the iTunes Store to play the movie. Some people have, however, tried to play a rental and been instructed to connect to the iTunes Store. I have not been able to spot any pattern in when it works and when it doesn't, so all I can say is that it should work but may not. I know that's not a good answer, but it's the best I can provide. Perhaps someone else here will have better insight into the issue.
Regards. -
As the title says....I rented a movie and started playing it, but it stopped downloading, and didnt finish within the 24hrs it should... Now I didnt watch crap and dont have a refund nor do I have a way to watch it, and worse yet no way to even re-buy it....
I want to see what i rented or get refndeed...
I will be contacting me credit card tomorrow.
thanksHave you tried contacting iTunes Support (these are user-to-user forums) ? If not then try the 'report a problem' page to contact them : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv?
A movie rented on an iPhone can only be viewed on an iPhone. If you want to view on TV you need to rent directly on ATV or via computer (and stream using home-sharing)
Maybe you are looking for
-
(m1)e004 error in account assigned PO creation
Hi Experts, I am facing a problem while creating Account Assigned PO. After entering the details when I am going to save the PO then system is giving me an error "Document 0 does not exist" the message code bing M1004. I am not able to save the docum
-
DVD created with Encore won't play on DVD player
Hello everyone, I didn't reply to the other topic I posted here, but that problem (I think) is fixed. It turned out to be a size problem. I just reencoded the main movie at a lower bitrate and that problem should be resolved. The final disc image n
-
My flash player is installed but not working?
I have the Adobe Flash Player 9.0 Installed, but when i open games that require it. They say i don't have Flash 8.0 or higher would i like to install, I then hit yes and it gets 1/4 of the way through stops and says i don't have access to install it
-
Help with Title and Author Displaying on the iBooks Bookshelf.
I have created a book using iBooks Author and connected my iPad to my iMac to Preview my book, the book previews correctly the information I have entered into iBooks Author, however when you look on the iBooks Bookshelf it says UNKNOWN TITLE and UNKN
-
Function Module/Method for opening path on frontend
Hi, I am looking for an function module or a method of a class which can be used for opening (in windows) an explorer-window with a given path. I don't wanna select any files of directories there, only opening the windows and processing the normal lo