HT3228 everytime I open my e-mail on my I phone I get the same messages delivered as new even if i have previously deleted them. How can I change the setting to where when I delete them off my handheld they do not reload
I have a problem with e-mail--everytime I open or push my e-mail I get the same messages delivered over again even if I have deleted them previously. is there a setting I can change that once I delete them they are gone?
Without more info, we can only guess, but most likely you're using a POP server account, and have it set to leave the email on the server after downloading (in order to make it available to other devices/clients). When you delete the email from your inbox, it just gets re-downloaded.
The solution is to set the account to delete the email from the server as soon as downloaded to your device. On the phone:
Settings > Mail,.... > your account > Advanced > Incoming Settings > Delete from server > When removed from inbox.
If you access mail with multiple devices, you should use an IMAP account. POP accounts are designed for one client only.
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