HT3228 No 'advanced' button in mail settings

Trying to get iPhone to not delete mail messages when it retireves them, the relevant article tells me to go Settings > Mail > Account > Advanced, but there's no advanced option, just 'delete account'.

If you don't have a trashcan icon then I assume that it's a gmail account with an archive icon instead (?) - if you go into Settings > Mail, Contacts, Calendars and select that account you should be able to select whether to have archive or a trashcan : http://support.apple.com/kb/HT4207

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Advanced mail settings

I am using my msn email on my ipad. I've read that I can go to settings, click on hotmail account, then click on advanced settings to change my email settings. When I do this, there is no advanced button. Anyone know why?

ANy update on this, folks? I have the same problem. I have Nokia c3-00 and, sw 8.63 and mail 2.0.24.
To be precise, I bought it in October. It worked for some time with "other" accounts normally but then one moment it stopped. No phone pdates were done in the meantime. E-mail though updates itself automatically on startup and this cannot be blocked.
So, before I had normally 2 independent my own accounts working. One moment it started asking "Authentication required, enter password" in bizarre situations, for instance, when opening another mail.
After it stoped working at all. I could delete the accounts and also hard reset the phone. Reset, however is not that powerful since on the first run mail insists on updates. I therefore cannot be sure that the version I had a week ago is the same as I have now.
Nothing happens eventually. Now it always says as described in the first post, only e-mail and password and then tries to connect automatically, even though no info is collected yet.
Very upset. It was the most convenient function of this phone.

No Advanced section under site settings?

I am trying to set up a POP/IMAP email account and there is no Advanced section under the site settings. Also, I keep getting this message " Your email is configured with an external provider. If you want to create E-Mail accounts you need to change your E-Mail settings. " Yet when I click on the button to go to make the change, it just directs me back to the Site Settings screen with no instruction on what to change! Help!

If you are using Third party email services, get MX records settings from your email provider and add it to Site Settings-> Site Domain, as explained here,
Business Catalyst Help | Use an external email provider
If you are gong to host email to Business catalyst, Select Site Settings > Site Domains and then select New MX Record from the More Actions menu.
Select Site Settings > Site Domains and then select New MX Record from the More Actions menu-> New MX Record, select your domain name, and click Save.
Let me know if you have any trouble

Server Admin cannot update any mail settings on nearly fresh 10.4 server

I can no longer use the Server Admin application to change settings under Mail (and I need to make some changes - would like to change logging settings and require authentication for SMTP). I made some initial settings with no problems, but now it chokes...
For example, I click on Mail, Settings, Advanced... and then try to click the box to require Kerberos Authentication for SMTP-- everything is normal until I hit SAVE. Then there is a delay of 10 or 15 seconds, followed by the error message:
"A connection with a server or service was lost. Try to disconnect from XServe.local and then reconnect, or contact your network administrator."
At this point the mail indicator is red, not green... after clearing the message the changes I've made to settings appear intact, but if I quit server admin the truth comes out... I'm asked would I like to save changes, if I say yes the error will repeat-- I have to quit without saving. Relaunching Server Admin reveals that indeed the changes have not been made.
I've heard of this type of problem when hand editing config files, but I've not done that with any mail-related files (I made two minor changes to a http config file a while ago, otherwise it's all been through Server Admin).
Is there any way to reset the mail-related files so that Server Admin will return to life, or do I have to reformat the drive and reinstall OS X 10.4.4 hoping it doesn't happen again?
By the way, the problem started a few days ago, and the upgrade to 10.4.4 didn't magically cure it.

I'm having the same problem (and updating to 10.4.5 did not fix it either).
In my case, it takes 30 seconds for the "A connection with a server or service was lost." to come up; I have a lot of mailing lists, and was wondering if it was some sort of timeout value on the server admin server end. (I hope that Server Admin doesn't write out every mailing list's membership every time you change any Mail setting!)
You can make some changes using the serveradmin command line tool. For example, I noticed this problem when trying to turn on log-rolling.
First, to find the appropriate command:
sudo serveradmin settings mail > mailsettings
I grepped for "log":
grep "log" mailsettings | grep -v mailman
(grep -v mailman drops any mailman settings, such as all of the users where "log" appears in their e-mail address)
And found:
mail:postfix:logrolling_daysenabled = no
I then ran the command:
sudo serveradmin settings mail:postfix:logrolling_daysenabled = yes
to turn log rolling on. Quitting Server Admin and getting back into it showed that logrolling_daysenabled was enabled.
So that might be a temporary solution for simple changes.
In my case, this is a very fresh server: purchased and put into play over a period of three weeks. It worked until I copied the mailing lists over, but a small number of mailing lists copied did not trigger the error. This is what leads me to believe there is some kind of timeout happening.
Jerry

ICloud mail settings not saved in System Preferences on Mountain Lion

I note that iCloud mail settings not saved in System Preferences on Mountain Lion even if I tick mail in Icloud then close system preferences then open system preferences and it is untiked again?
Does anyone know how to fix this?
Cheers
Paul

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Poll: Mail settings changes by itself

Now I want to make a poll to know how frequent this bug is:
Mail is unexpectedly changing settings in the "Preferences"-"Accounts"-"Advanced" from "Password" to "APOP"
(When this happens Mail is immediately asking for "Password"and nothing works anymore)
This applys to POP-accounts where the ISP-provider tells you that the setting is supposed to be set to "password".
Please reply to this subject to confirm the frequency of this bug.
Michael

I got this problem after istalling Leopard ( clean). Mail settings for password can´t be saved and changes itself to apop.And then mail asks for password when I open mail. This is a problem specific to pop accounts. Beccause it affects popusers all over the wolrd this is an apple issue BUG!!!!
I have tried all remedys suggested, changing intervals for mailchecking, new account, keychain, etc etc but nothing works. There are many more having this bud.
There are two other topics about this a.o mail not remembering pazzword.
I.M.H.O it could be worth to tell your ISP provider that you can´t use their APOP because Apple is refusing to react about this bug. So we don´t even know if there is a fix going on.
APPPLE officials! -Good morning! It´s time to get up and go to work!!!-

Send e-mail settings to smartphone via service messages?

Good Day,
Is it possible to send e-mail settings to a blackberry phone via some form of service message so the phone user does not have to manually set it up?
We recently had to reinstall our Exchange server and are now having to change the e-mail settings on all our staff members phone's, however, some of these staff members are not in the same city as I.T. support and as the staff members are not very computer/smartphone literate, it will be difficult for us to walk them through on how to change the e-mail settings, especially if the autodiscovery does not report the settings correctly to the phone and the domain/server settings has to be entered manually.
One staff member in particular, has a Blackberry curve 9300.
Any suggestion's will be appreciated as we would prefer to, as well as in the future, be able to update the phones with the necissary settings by means of some form of service message rather than error prone manual intervention.
Regards
Andre T. Dreyer
Solved!
Go to Solution.

OK...then the answer is, well, maybe. It would require compromise of your security ethics.
One way to do what you desire is for you to log into the users BIS account on their carriers BIS website and configure the email account there...doing so would, of course, require you to know the users BIS credentials. Of course, this also would require that the carrier actually have such a website...not all do.
Another way would be to ring up the users carrier and impersonate the user, and have the carrier agent configure the email account.
If the employer provides the devices as well as the service plan to the user, then I suppose the security compromise required is less since, technically, both belong to the company, not the user. But, if these are BYOD devices and/or the carrier account does not belong to the employer, then you would be in essence hacking into the users account to accomplish this.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I can't get my mail app or mail settings to open on my iPad 2

I can't get my mail app or mail settings to open. When I tap the mail icon it crashes. When I go to setting and tap the "mail, contact..." settings, that to crashes. I have turned my iPad off and back on several times and it doesn't seem to do anything. Id prefer not to restore because i ALWAYS lose info in my apps. Does anyone have any ideas? any ideas?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I can't open mail settings in ios5

When I go to 'mail, calendar, and contacts' in settings, it hangs. My company has active sync enabled and i had setup my sync with exchange prior to upgrading to IOS 5. Now it won't load any mail or mail settings. The calendar for some strange reason seems to work. Anyone else having this issue?

Re:: to my previous post....
It turns out, after I have disabled iCloud on my MacMini ( I deslected all options, and signed out from iCloud ) and ater restoring the phone one more time to iOS5.0, now everything is working just fine.
I am pretty sure, I didn't have to restore the phone
(turn off the phone, then enter DFU mode by pressing power+home button for 10seconds untill black screen, then release power button and keep holding home button for another 10 seconds, doing all this with iTunes started)
and it would have been sufficient to just disable all iCloud settings on my Mac and sign out from iCloud but I can't be now 100% sure which one did it.
During the restore, I chose "Do not use iCloud" when asked.
I have deleted iCloud from phone prior to all these actions, but it did not help. It might be necessary though, to sign out from iCloud from your devices.
Now, Mail settings can be accessed, I have setup my Gmail and Yahoo accounts with no issues. Everything works just fine.
Now, I will have to search for iCloud documentation, because it definately needs better understanding.
iCloud takes presedence over all your settings and it is not clear in what manner it is doing it.
I hope this helps, and good luck..

Can not incoming in to mail settings

Hi to all
i have an issue with ipad 2 with IOS 5.0.1; when i try to set mail (settings --> General --> Mail,contacts, calendar) the display its close and can not do anything.
could you help me to resolve this issue.
best regards

Try these things and see if they fix the problem.
Quit the settings app and restart the iPad.
In order to quit or close apps - Go to the home screen first by tapping the home button. Then double tap the home button. The task bar will appear with all of your recent/open apps displayed at the bottom. If you are using multitasking gestures in iOS 5 - you can swipe up from the bottom of the screen to reveal the task bar. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If that doesn't work - try a reset.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Outgoing mail settings

Hi, I am new to SharePoint. I configured 'outbound SMTP' server, 'from adress' & 'replay-to address' in mail settings correctly.
Able to get mail's also. My problem is I configured with '[email protected]' in the mail settings, but getting mail's from log in user mail id.
I have to get mails from configured mail, how to fix this issue?
Thanks in advance.

Hi,
From your description, my understanding is that your SharePoint 2010 environment sends mail
via with the current login user’s mail but not the From address
being setin
the outgoing E-mail settings.
I try to reproduce this issue by creating an alert and using “send mail” action in SharePoint Designer workflow, both sent out the mail with the
From addressbeing set in the outgoing E-mail settings.
Could you provide more detailed information about “getting mail's from log in user mail id”?
How do you send this mail in your environment?
Besides, you could refer to this article about configuring outgoing e-mail(it works for SharePoint Server 2010 though it is for SharePoint Foundation 2010):
https://technet.microsoft.com/en-us/library/cc288949%28v=office.14%29.aspx?f=255&MSPPError=-2147217396
Best Regards,
Vincent Han
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

How to fix "The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly."

Hi All,
I have move dev to production, then workflow facing "The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly". Actually it is working fine in dev, in production mail not going. How to fix
this issue?
Thanks in advance!

make sure your outgoing email settings are correct and also make sure servers are in exchange rely if you are using exchange.http://sharepoint.stackexchange.com/questions/35353/how-to-handle-e-mail-message-cannot-be-sent-error
check below blogs: http://www.chrisbuchanan.ca/Blog/Lists/Posts/Post.aspx?ID=2
another option to put pause in right place:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/6e848a25-019d-4220-aff6-c535da933e0f/the-error-message-in-workflow-history-the-email-message-cannot-be-sent
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

Where are the e-mail settings?

Hi, I have an E72, I have set up a POP3 e-mail server and I can receive e-mails with no problem, but I cannot send any! Now, I know how to solve the problem, I simply have to change the outgoing port number to the new one given by my e-mail provider, but I CANNOT FIND WHERE ARE THE OUTGOING SERVER SETTINGS!
The E-mail -> Settings -> Mailbox name -> Mailbox settings tab only has one server setting in it, and it says "Server name". There are no separate settings for Incoming and Outgoing servers! Where can I change them? In the Advanced mailbox settings there is only one setting - for the port number, but again not a thing about which are my ingoing and outgoing servers.
Pls help.
Solved!
Go to Solution.

thanks albyzas, thanks thetao.
I have the last version (3.21 I think) and I know where the in/out settings should be located, but here is no such thing under the "Advanced Mailbox Settings"! The only settings I have are the port number and the secure connection on/off. I have this problem since I bought the E72. Previously, I had E71 and it had the in/out settings there!
BTW the provider I use is listed automatically for my country, just below Hotmail, Gmail and Yahoo (I don't have to click "Other")
So I have some questions:
2) Delete and remake the mailbox. Don't use Nokia Messaging (their push service) by Declining the terms of service. Maybe that provides more control?
If I decline them, what client will I be using then?
3) Can you remove the email client? I hesitate suggesting that because some people have reported being unable to reinstall...but you can try if you feel daring.
If I remove it, how can I reinstall it later?
4) Do you recall when the problem started? If it happened after a firmware update, a hard reset ( *#7370# , default password 12345) will sometimes fix weird issues that occur after installing new firmware. Be sure to make a backup first.
The Problem started when my e-mail provider decided to change the numbers of their ports several months ago...

My iphone icloud mail settings

I cannot access iphone icloud mail account as error message tells me my password is incorrect however iphone icloud mail settings are correct and I can access icloud mail on my desktop by logging in to icloud.com using my Apple ID. Any way out of this?

Ok I think I sorted this by rebooting the iPhone holding down home key and power off button.

I have a mac 10.5 and need help figuring out how to change my email settings so it does not automatically delete my inbox every 30 days. How to I adjust the mail settings?

I have a mac 10.5 and need help figuring out how to change my email settings so it does not automatically delete my inbox every 30 days. How to I adjust the mail settings?

I think it must be an IMAP account then, & in Mail>Preferences>Accounts>Advanced>Keep copies for Offline viewing:>Don't keep copies, then on the Server, or maybe it's just this one itself, but on the Server you have a setting to remove eMails after 30 days.
If it's a POP account we'd have to investigate that... but you didn't say so I'm guessing here.

HT3228 No 'advanced' button in mail settings

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