HT3562 I activated my voiceover and now i cannot enter my passcode to unlock my phone. phone has been disabled due several entering of passcode, phone says connect to iTunes but am unable since phone is still locked. kindly assist
I activated my voiceover and now i cannot enter my passcode to unlock my phone. phone has been disabled due several entering of passcode, phone says connect to iTunes but am unable since phone is still locked. kindly assist
If you have an iTunes backup that includes the photos you may be able to extract them from the backup using a 3rd party utility such as http://www.wideanglesoftware.com/ibackupextractor/
Similar Messages
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please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.
Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H. -
my ipad has been disabled due to entering wromh password. how do i enable it again? Thanks and Regards
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
MY IPHONE IS DISABLED AND SAYS CONNECT TO ITUNES BUT DOESNT RECOGNIZE MY PHONE HELP ME PLEASE
MY IPHONE 4S IS DISABLED, TELLS ME TO CONNECT TO ITUNES, BUT ITUNES DOESNT ACKNOWLEDGE MY PHONE. DOES ANYONE KNOW HOW I CAN GET MY IPHONE UN-DISABLED? IVE BEEN WITHOUT IT FOR 2-DAYS AND CANT CALL OUT AND CANT GET TO A STORE ANYWHERE, ONLINE APPLE SERVICES HAS PROVEN "DISABLED THEMSELVES" I OWN ALL APPLE PRODUCTS AND THIS IS ENOUGH TO PUT ME BACK TO PC ITEMS. PLEASE HELP IF YOU CAN. THEY TELL ME ON MY PHONE TO CONNECT TO ITUNES BUT CANT FIND ANYTHING IN ITUNES RELATING TO MY PROBLEM. THANKS
Please turn off your caps lock.
All caps indicates shouting, is considered rude and is difficult to read. Many will not read such posts.
If you are unable to restore your iphone then try this:
iOS: Unable to update or restore -
my phone wont go off the connect to itunes screen t when i plug it up,it does nothing????
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
ok so my daughtewr is getting her ipod taken but before i took it she disabled it to where it said connect to itunes i did but it says that is locked and i need to unlock it to get it into itunes and she wont tellme the pass code. i need please
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I restored my Iphone 3G using the settings on my phone to remove photos and contacts, however since then my phone remians sitting on the apple sign on start up and has been like this for days, have tried plugging it into my itunes but not recognised can anyone help
See this:
iPhone and iPod touch: Unable to restore -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going onmariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on. -
Hi I changed my pass code and can't remember it and now my phone is saying connect to iTunes but I can't get it to connect could you help pls
Hi
Have you tried different USB ports and different cables just to rule out all the variables?
See here for forgotton passcodes:
http://support.apple.com/kb/ht1212
Hope this helps -
Hi, I am unable to sign in to my iCloud account. When i sign in, it says Your apple ID has been disabled due to security reasons. Kindly reset your password to log in. I have already reset my password thrice but am unable to access into my account even after using the reset new passwords. Can someone help me. This unfortunately is my primary email account and Im unable to access any of my emails
This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699 -
When I got my ipod I made an account with iTunes right from my ipod.Yesterday, I made a password lock to get into my ipod and I couldn't get into it even though I did the correct one. Now it says"connect to iTunes" BUT I can't because I never registered on the computer. I've tried holding the home and sleep/wake button for 10 sec and then only the home for 5sec and that might have reset it, but it didn't help. If any of you guys know what to do so I can unlock it I would appreciate it VERY much.
If you haven't done so install iTunes on your computer. http://www.apple.com/itunes/
Follow the instructions here: iPhone and iPod touch: Unable to update or restore -
Hi, my iphone is disabled now and it says connect to itunes but there are some problems to fix it .
Firstly, i reset my computer few days ago and never used itunes after that .
Secondly, the power button on the iphone is broken so i can't set the recovery mode on the phone.
I Tried connect the itunes with the iphone but the all itunes says 'To allow access , please respond on your iphone' but there's nothing i can do,
iphone doesn't respond at all .
I need some help .... i tried everything i could do ..Hey jinyoung_20,
Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, and express replacement service:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
my phone is disabled and says connect to itunes but i want to recover my data's and pictures before restoring it with itunes.
You may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you haven't synced it to that computer before then you won't have a backup on it to restore your content from. Do you have any of your content on it for re-sycning and/or have you been backing up to the cloud ?
You can re-download your apps (if they are still in the store) via the Purchased tab in the App Store app, and you may be able to re-download music, films and tv shows via the Purchased tab in the iTunes store app. -
my ipad mini has been disabled due to one of my household trying the 4 digit pin to unlock it..they obviously got it wrong...i have plugged into my itunes as requested on screen into my laptop but it is still disabled ..what do i do to unlock and re enable??
Hey ade17768,
Thanks for the question. The following resource outlines what to do if your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
1. Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
2. If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
3. When the backup and sync is complete, restore your device.
4. When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
5. Select your device in iTunes and choose the most recent backup of your device.
Thanks,
Matt M.
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