HT1212 my phone is disabled and says connect to iTunes but i want to recover and save all my data's and pictures before restore
my phone is disabled and says connect to itunes but i want to recover my data's and pictures before restoring it with itunes.
You may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you haven't synced it to that computer before then you won't have a backup on it to restore your content from. Do you have any of your content on it for re-sycning and/or have you been backing up to the cloud ?
You can re-download your apps (if they are still in the store) via the Purchased tab in the App Store app, and you may be able to re-download music, films and tv shows via the Purchased tab in the iTunes store app.
Similar Messages
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my ipod is disabled and says connect to itunes but when i connect it dosent let me connect cuz it says it has a passcode so i can get it out of disabled mode what can i do
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
my IPod is disabled and says connect to iTunes but when I plug it in it says I need a password. I would put it in recovery mode but my home button doesn't work. any suggestions?
Use the method listed in this previous discussion for placing the iPod in Recovery mode without buttons
Turn on without Home/Power Button -
My daughters ipod is disabled and says 'connect to iTunes' but when we connect to iTunes it says ' cannot connect to the ipod because it is locked with a passcode ' but we can't unlock it because it is disabled, how do we fix this???
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My ipad 4 is in recovery mode and says connect to itunes, but when i connect to itunes it says nothing. but in the device driver properties on my computer it says my ipad is in recovery mode. what should i do?
please help!See: http://support.apple.com/kb/HT1808 to restore the phone using Recovery Mode. You will lose all content on the phone. This is the only way to bypass the lock screen if you don't have the last computer the phone was synced to.
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Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it
Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it
Try:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
MY IPHONE IS DISABLED AND SAYS CONNECT TO ITUNES BUT DOESNT RECOGNIZE MY PHONE HELP ME PLEASE
MY IPHONE 4S IS DISABLED, TELLS ME TO CONNECT TO ITUNES, BUT ITUNES DOESNT ACKNOWLEDGE MY PHONE. DOES ANYONE KNOW HOW I CAN GET MY IPHONE UN-DISABLED? IVE BEEN WITHOUT IT FOR 2-DAYS AND CANT CALL OUT AND CANT GET TO A STORE ANYWHERE, ONLINE APPLE SERVICES HAS PROVEN "DISABLED THEMSELVES" I OWN ALL APPLE PRODUCTS AND THIS IS ENOUGH TO PUT ME BACK TO PC ITEMS. PLEASE HELP IF YOU CAN. THEY TELL ME ON MY PHONE TO CONNECT TO ITUNES BUT CANT FIND ANYTHING IN ITUNES RELATING TO MY PROBLEM. THANKS
Please turn off your caps lock.
All caps indicates shouting, is considered rude and is difficult to read. Many will not read such posts.
If you are unable to restore your iphone then try this:
iOS: Unable to update or restore -
My ipod is disabled and says connect to itunes but when i do it says unlock the with the password
my ipod says ipod is disabled connect to itunes but when I connect it to itunes it says unlock ipod with password but I cant do that
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
i cant restore my ipod because its desabled and it says connect to itunes. also itunes is asking me to put in a pasword but i cant and my home button does not work
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Next use the method discussed in the following for placing the iPod in Recovery mode without buttons
Turn on without Home/Power Button -
My ipod touch 4g was disabled yeterday, and i tried it so many times it say to connect to iTunes. I don't want to because all of the discussions I've read say it will delete all of my data. I have lots and lots of pictures and apps I don't want too lose. Some of them are very valuableto me. I didn't get the chance to turn iCloud back up on, and I really want to. is there any way i can restore my ipod without erasing all of my data. PLEASE HELP, I REALLY NEED IT! By the way my Sleep/Wake button and my volume buttons don't work, so I use assistive touch, my home button works though.
You cannot enable without restoring it and losing everything you have failed to save to your computer.
This is one of the many reason it is very important tostore everything on your computer/cloud service. Nothing should only be on the ipod. -
Help phone is disabled, i am connected to itunes but am not disabled
phone is disabled. I am connected but can not get the phone up and running
Hi june2965,
Thanks for visiting Apple Support Communities.
If you're seeing a message that your iPhone is disabled, the steps in this article can help:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Regards,
Jeremy -
Last saterday i accidently left my ipod in my church my paster was messing with it trying to unlock it to get my screen fixed for me and disabled it i need help please??!??
You will have to restore it.
If you are unable, then you will have to put it into recovery mode. -
My ipod wont connect to itunes
See Here,
https://discussions.apple.com/message/16849536#16849536
From the More Like This section on the right... -
I-Phone locked up update - saying connect to itunes but it already is
Help
I'm getting the message to connect to i-tunes but it already is - I cant get any other message and when I look on i-tunes it doesn't show my i-phone.
When I upgraded the software it did say that there was a problem.Hi there, my first time on here! I too have exactly the same issue with my Iphone, updated to 3.1.3 said there was an issue now the screens frozen with a picture of the USB lead going towards Itunes. I have tried resetting , even getting itunes to actually find my phone but after trying it just comes up saying the action failed.
Is my only option to pop into my local Apple store for advise? -
My little sister kept typing in the wrong pass code for my ipod touch and now its disabled, and says connect to itunes but i can't unless i'm on my ipod. so please comment helpful solutions!!!!
http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
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