HT3669 With recent upgrade to my Mac I can no longer get supply report on ink status in my printer-light is blinking and unable to tell which cartridge needs replacing?

With the recent upgrade to my computer I can no longer get Supply reports from my printer: a red light is flashing and I don't know which ink cartridge needs replacing?

I happen to have an Epson printer as well - WorkForce 645 - that does show the supply levels.
Since I have one, I know that Apple recently updated the Epson printer software (less than two weeks ago). Do you have the latest software? If not, you can get it through the App Store or here:
http://support.apple.com/kb/DL1398
Try it if you don't currently have it. If you're not sure, you can download it - it can't hurt.

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Since this upgrade to Firefox 31 on the mac I can no longer get to any HP iLo.

Since this upgrade to Firefox 31 on the mac I can no longer get to any HP iLo, does anybody know what happened with security certificates with this update? Firefox does not ask to accept the certificate anymore it just says there i an invalid certificate.
Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)

Note that if you remove the cert8.db file that this removes all intermediate certificates that Firefox has stored and possible exceptions that you created in the paste as well (see also cert_override.txt).
You will have to leave libPKIX disabled for now if that makes it possible to access these websites.
A possibility is to create a button with the PrefBar extension to toggle the security.use_mozillapkix_verification pref when needed, so you can see which sites have issues with PKIX.
What kind of error message do you get when you visit these websites if there is still one?
Can you attach a screenshot of the technical details or possibly post a link if the site is publicly accessible (i.e. no authentication or signing on required)?

I have an Iphone 4S on ios7.0.3 and am attempting to use airplay with an airplay enabled AV receiver from Pioneer (VSX-53). I also recently upgraded my wireless router. I no longer get the airplay icon on my iphone? Any suggestions?

I have an iphone 4S on ios 7.0.3 and am attempting to use airplay with an airplay enabled AV receiver (Pioneer VSX-53). I also recently upgraded my wireless router and the roouter is working fine with the five elements on the network. Prior to the upgrade to 7.0.3 and the router upgrade the airplay feature working fine and i was able to consistently use airplay to stream music th the AV receiver. After the upgrades the airplay icon no longer appears on my iphone or on my macbook running itunes. Any suggestion on how to trouble shoot the missing airplay icon is much appreciated.

Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan

Exclamation mark appears instead of photo. Recently upgraded from i mac to Macbook air and all was transferred over. I have run all the repair and rebuild functions in iphoto. Any other solution?

Exclamation mark appears instead of photo. Recently upgraded from i mac to Macbook air and all was transferred over. I have run all the repair and rebuild functions in iphoto. Any other solution?

Since iPLM failed to help try the following:
Starting over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Open the library package like this.
2. Launch iPhoto with the Option key held down and, when asked, select the option to create a new library.
3. Drag the subfolders of the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the open iPhoto Library package into the open iPhoto window a few at a time.
This will create a new library with the same Events (but not necessarily the same Event names) as the original library but will not keep the metadata, albums, books slideshows and other projects.
Note: your current library will be left untouched for further attempts at a fix if so desired.
OT

I have been using a Lightroom 5 including recent upgrades on my Mac Pro laptop for the past 1 year. This was purchased as an upgrade from Lightroom 4 for which I have a serial number. Today I purchased a new Macbook pro and loaded my Lightroom 5 however i

I have been using a Lightroom 5 including recent upgrades on my Mac Pro laptop for the past 1 year. This was purchased as an upgrade from Lightroom 4 for which I have a serial number. Today I purchased a new Macbook pro and loaded my Lightroom 5 however it is asking for my serial number which I have misplaced. I am unable to trace my serial number anywhere. I have even checked my adobe membership to locate my serial number but it does not seem to have any record which is strange as I have been using this software for over a year now and the previous versions since 2009. Could someone help me in my predicament.

Contavct Adobe support thru chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.

If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.

Nope. I do the same exact thing. If you have DVD's and blu-rays you can't download a free application called Handbrake. You can set it to Apple TV2 automatic format and they will come out as playable m4v's that can play I'm iTunes. All you have to do is turn on Home Sharing in both iTunes and your Apple RV and you'll be good to go!

I have the Adobe Suite 5.5 for Windows. I have recently changed to a Mac. Can I get 5.5 for Mac?

I have the Adobe Suite 5.5 for Windows. I have recently changed to a Mac. Can I get 5.5 for Mac? I have plugins that I would like to keep in their current form.

burnttimber,
I am afraid the only (legal) way is to buy it second hand with a licence transfer through Adobe, from someone that has not used CS5.5 for any kind of upgrading (including a discount on CC).
Transfer an Adobe product license

I have a MacBook and I recently upgraded to Lion, but I can't do everything Lion has to offer. For example I can't do the 3 finger slide up gesture to go to mission control it won't go? Why?

I have a MacBook and I recently upgraded to Lion, but I can't do everything Lion has to offer. For example I can't do the 3 finger slide up gesture to go to mission control it won't go? Why?

To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier.
For MacBooks it's only the Late 2008 model 5,1 Aluminum Unibody and the Late 2009 model 6,1 and Mid 2010 model 7,1 White Unibody that have the multi-touch trackpad.

Good day I need the solution to the problem presented my iphone with ios upgrade from 7 to access any app, I get a message that says "log on to itunes to receive notifications"

Good day I need the solution to the problem presented my iphone with ios upgrade from 7 to access any app, I get a message that says "log on to itunes to receive notifications"

After the iOS 7.0.2 update words with friends is not working for me either. When I attempt to open the app it just closes itself after a few seconds of being open. This happens every time I attempt to open it.

HT1473 Upgraded to Yosemite on MAC. Can no longer add ebooks or PDF to iTunes.

Upgraded to Yosemite on MAC. Can no longer add ebooks or PDF to iTunes.

They will now show up in the iBooks app. This has been the case since OS X Mavericks was released. Go check iBooks.

Since upgrading to 8.0 I can no longer print from Mapquest Classic. I an from IE. How can I fix that? ALSO I don't like the new layout. How can I go back to my pervious version?

Since upgrading to 8.0 I can no longer print from Mapquest Classic. It's not a Mapquest problem it's a Firefox problem as I am able to print using IE. I haven't encountered any other sites problems yet but I'm sure it's to come if I don't get this fixed. I need to be able to print. How can I fix this?
I also do not like the new layout. How can I go back to my previous version?

What precisely do you mean by deleting the podcast app from both the phone and Mac? I have deleted the podcast app from my phone but on my Mac in iTunes->iPhone->Apps it shows up albeit with a button labelled "Install". I've resynced 3 times and when I try to access my Podcast playlist in the Music app, I still get a message telling me that podcasts have moved to the Podcast app. I'm really sick of some of the changes Apple has made to their software.

I am using CC adobe Acrobat to combine multiple pdfs and add page numbers. Mac users can no longer read the page numbers but pc users can.

I am using CC adobe Acrobat to combine multiple pdfs and add page numbers. As of about 2 weeks ago the mac users can no longer read the page numbers they get a font error message and see only -- where the page information should be. The pc users do not have this same problem. When I replace our regular font (URW Grotesk) with a system font (Verdana) everyone is able to read the page numbers. This is a new issues, I have been creating these documents in the same way for years without a problem. I have been on hold and on and off calls for the last two hours, I keep getting hung up on once I find someone in adobe support to talk to!

Hi KnoopL,
Are the Mac users using Preview to view the pdfs or Adobe Reader?
Regards,
Rave

TS1702 after upgrading to ios 6 i can no longer use the app store.

after upgrading to ios 6 i can no longer use the app store on my iPhone, i am unable to install new apps. i chose to fill out the security questions and the problem seems to occur since then. what could be a solution to get the app store working again??

i just contacted apple support and the solution is the following!!!!!
connect the iphone to your computer and open itunes
then click on itunes store at the left side of the screen
then click at the right top side of your itunes screen on your email address (or id that is displayed there in the black bar)
choose log out
then go to the top of the screen with the search option in itunes where you can search in the store and choose an app that you have not yet installed.
then you get the security questions also in itunes, fill the them out and after you have done that you are asked to log in again
now when you install an app that works (it is then on your computer still)
open the app store on your iphone and choose the updates button and install the app from the cloud
now when you install new apps also from the app store on your iphone it works again!!! and you are no longer asked about the security questions
(the other option they told me (that i did not have to use) is: go to settings/general/ all the way at the bottom of the screen choose make new settings restore networksettings and choose yes)

HT1338 I have an HP Printer/scanner, and since upgrading to Mountain Lion I can no longer scan on my HP. HP tells me that I can get an upgrade app from 'Apple Software Upgrade' . Does anyone know how to do this?

I have an HP Printer/scanner, and since upgrading to Mountain Lion I can no longer scan on my HP. HP tells me that I can get an upgrade app from 'Apple Software Upgrade' . Does anyone know how to do this?

HP couldn't find its own apps with both hands and a flashlight.
As of Lion all scanning functions are incorporated natively in OS X. You can scan three ways:
Use Preview: File > Import from scanner
Use Image Capture
(Preview and Image Capture are both in your Applications folder.)
System Preferences > Print & Scan. Select your HP and use the Scan tab.
If you have HP's "Image Zone" software installed, you no longer need it and it no longer works anyway.

I moved my music from the c drive to the d drive. All of my music is in itunes but my ipod won't sync with itunes. The syncing process is taking much longer than usual too. I left my ipod over night to sync and it didnt finish. Fails to sync every time.

I moved my music from the c drive to the d drive. All of my music is in itunes but my ipod won't sync with itunes. The syncing process is taking much longer than usual too. I left my ipod over night to sync and it didnt finish. Fails to sync every time. I tried to restore my ipod and it didnt help.

Ignore. I figured it out:)

HT3669 With recent upgrade to my Mac I can no longer get supply report on ink status in my printer-light is blinking and unable to tell which cartridge needs replacing?

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