HT3702 can't update my app in my iphone

Dear,
About Purchase history, order : MHT8K5TW6K, amount you owe $39.98.
in that day i sick stay at home, my kid playing games wrong push a purchase buttom, and buy something at appstore, because my kid know my password. Now i ready know the problem, but i still can't update.
I ask my card center about my card, they say my card no have any problem why i still can't update my app in my iphone, why?
Thanks & Regards

You could be helpful if you explained what did not work, what part of the process failed?
Try reading this, particularly the Resolution #1 in the link:
BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65   
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