HT204152 I am unable to update my App store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc.
I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3
What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
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There are instructions on this page for how to create an account without giving a credit card number : http://support.apple.com/kb/HT2534 - i.e. select a free app an create an account when 'buying' it (this only works for new accounts, not for updating an existing account)
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The 6 things it does are...
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My credit card was charge with out my approval, how can I get support with the issue?
If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.
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ErezSome Change/Verify Account links https://forums.adobe.com/thread/1465499 that may help
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I am not prepared to give my credit card details for a free app. These days I don't trust anyone with my bank details if I am not making a purchase & the app is free.
Is it an account that hasn't been used in the store before, and if so how did you create it ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store (you should be able to remove credit card details after entering them).
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will either need to enter credit card details or create a new account (and use the instructions on that HT2534 page when creating it). -
Can i change my payment methods before it was a usa credit card now is another country credit card
can i change my payment method. Before it was a USA credit card now is another country credit card
I recently moved out from Canada to my country
Which country? -
why do you have to enter credit card information to update app you already purchased help?
- Try here:
iOS: Troubleshooting backup issues in iTunes
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
Note that the iPod backup that iTunes makes does not onclude synced media like apps and music. See:
iTunes: About iOS backups
You can also redownoad iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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