HT3702 Does Apple have a site where I can contact them with regard to items being billed to my credit card.

Please let me know the contact details of Apple store to contact the with regard to items being billed to me.

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HT204088 My daughters have Itunes accounts that are connected to my credit card. I continue to have charges, but both daughters insist that are not downloading. How can I find out which account is being billed on my credit card?

I am trying to find out which one of my daughters is buying music through I tunes and is posting to my credit card. How can I find this out. I have the transaction numbers from my credit card.

If they have separate iTunes accounts then you can check each account on your computer's iTunes : log into an account on your computer's iTunes via the Store > View Account menu option, and you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of its purchases.
If they share the same account then you can't tell, the purchase history doesn't show the device or computer that a purchase was made on.

Does anyone know a site where i can get a new iphone WITHOUT A CONTRTACT!!!

MY phone got water damaged and i want a cheaper new iphone but i already have a contract..so i need a site where i can just buy the iphone without a contract so it would be cheaper and i can just put old sim in new iphone!
PLEASEEEEEEEEEEEE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The cheapest area you are going to find a cheaper iPhone is Craig's List. However you seem to want a new one, so that is going to be difficult. You could check eBay, however they are in the business of trying to sell unlocked phones, so the prices are "through the roof". Fortunately, the best bet is to take it to the Apple Store and get an "Out of Warranty" replacement, and that will run you $199.

Does Apple support a program where you can trade you iPod for cash or for the newer iPod?

I really want the new ipod once it come out, just wndering!!

Only Apple program is one where you can trade your iPod for 10% off a new one.
If your iPod is relatively new and good condition, you would probably get more than this by selling it.
However if your iPod is completely smashed up, they will still give you the 10% off.

Why are any purchases I make, being billed to a credit card that is not the credit card I have listed and given the details of, in my billing information section?

All my purchases on itune are billed to a credit card that is not the credit card that is detailed on my billing profile? How is this possible? I have checked and reinserted my credit card details several times in my billing section and still charges are taken off a different credit card, that's not listed on my billings details????How do I stop this? How do I get hold of an e mail address for billings so I can ask them what the heck is going on?
Please help, I am going mad trying to understand this

It is a bad situation. Your credit card expired but you cannot change it because FormsCentral is retiring.
Please consider moving your forms to JotForm right away. It takes a few minutes to do it using JotForm new Import Wizard:
http://www.jotform.com/formscentral/

Does anyone have or know where I can purchase the 35mm slide guide for a canoscan model 4400F?

I recently purchased a used canoscan 4400F and it did not come with the Slide Guide. Does anyone know where I can purchase?
Thanks in advance
David
New York

I have used this site a couple of times:
https://www.charger4u.co.uk
Choose "Apple" and write "iBook G4". Relatively cheap prices and pretty fast delivery.
It's replacement adapters.

Can I switch my Apple ID on the same device and purchase software with my other ID that has a different credit card (or iTunes redeemed points) and then switch back to another user ID?

I have an iPad with an ID that is associated with 1 credit card but I don't wan't to use that credit card to make puchases. Can I switch to a different user ID and make puchases on a different credit card and/or iTunes redeemed points and then switch back to my original ID (before the 90 days wait period us up)?

If changing your password does not solve then contact itunes support.
Click Support at the top of this page, then click the link under Contact Apple Support

HT3702 I cannot figure out how to cancel my pandora one account? I am getting billed to my credit card that I closed and I cannot download any other apps?

I keep trying to cancel my pandora one re accuring charge to my credit card, but I cant find where to cancel. I went to pandoras site and it tells me to cancel throught Itunes billing. I went to I tunes billing, I cannot find anywhere to cancel.
Cota

If you are being billed through iTunes then there are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

I lost my phone while it was turned off, so find my iphone doesn't work. Is there anyway that Apple have a failsafe where they can turn the iPhone on so it shows up. The phone hasn't been turned on since I lost it and while I was on the way to the airport

It happened on the way to the airport. I went for my pocket when we were checking in and it wasn't there. I'd turned it off to save battery for the flight and when we got home I checked the house and it wasn't there. I think it may have fallen out in the taxi but we called them and the driver driver said he couldn't find anything. It hasn't been turned on since I last turned it on. But I was wondering can Apple remotely turn my phone on in any way possible?

There is no way of communicating with a phone which is switched off, therefore there is no way to tell it to turn itself on.

After upgrading to mavericks all my folders in Mail are gone, with important documents, does anyone have any ideas how I can retrieve them? Thanks Warren

Hi,
After upgrading to Mavericks, all my mail folders in Mail are gone. Does anyone else have this problem or know how to fix this. I only use the apple Mail, not anything else like gmail etc. Its very frustrating as I had importantant documents there.
Thanks
Warren

this might help with the gmail problem: http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/?viewall=true

Does Apple have anything like Microsoft's OneNote (where I don't have to use a cloud server)?

Does Apple have anything like Microsoft's OneNote (where I don't have to use a cloud server)?

Rob, others,
For CS6 (as for CS5 and CS5.5), registration with Adobe forms part of activation, so none of them can be run without Adobe having your registration number.
So they must have it, and you must be able to get it, through your Adobe ID, or if that has changed through some other information such as name, email address, or something.
You should be able to get help one of these places if needed,
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
or I can alert a forum staff friend that may alert the right someone to deal with it.

Does anyone have a site i can view?

hi there,
i am currenty using iWeb to publish a site, mainly of pictures. i am most likely going to punlishing via my .mac trial account. does anyone have any sites they've published from iWeb using either a .mac account or uploading to a different host? if you can post the URL of the site, it would be a great help so i can see how they turn out, the more the better...
thanks!
MacBook2,1 Mac OS X (10.4.8)

Here are a couple...
The first is a standard Iweb site with a littler added slideshow coding to make it a little better than the normal Mac offering.
http://www.dougbarberphotography.com/Welcome.html
The next one is one i'm still building.... But there is enough to see where I'm going. This site I've added a (comment function) on the book page and an external link page connection on the video page. This allows the video to open in a new window instead of the standard (same window) as is the default in IWeb.
Finally, I'm working on a blog page that will allow images to be played in a slideshow without leaving the blog page.
This site will very much expand once the project it was created for begins in the fall of 2007
http://two-ways-of-knowing.ca/index.html
Both site are NOT hosted on .mac as that server speed is just to slow and exspensive.
Good luck
G% 1.8 Mac OS X (10.4.6)

Read ADE DRMd Epub books on the iPad - Does Apple have an app for this?

I have some books in ADE DRMd Epub and I would like to read them on my iPAD. Does apple have an app to read these type of books?

Ask Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
Ask at the school, as well. If there is a disability organization for the specific disability then make inquiry of that organization.

What software does apple have to replace DVD Studio Pro

what software does apple have to replace DVD Studio Pro. have a new imac 27" late 2012 and after data transfer DVD Studio Pro does not work. What can I do? Would it be advisable to go back on the OS to a older vision OS Where DVD Studio Pro was working? Help!!!

Bigdog30 wrote:
what software does apple have to replace DVD Studio Pro.
Afraid they don't have anything to replace DVD SP. Your alternatives are Adobe Encore (which is EOL) or Toast, or IDVD (which can still be found in boxed sets of iLife).
But getting back to DVD SP and your data transfer, what do you mean by that? What exactly did you do and what happened with the application? I'm running it on 10.7 and it works, but it's from the FCS3 suite; is yours FCS2?.
Russ

Does Apple have any good way of managing iPhones for business?

I finally broke down and allowed iPhones into our company when Apple introduced the ability to provision phones like phones (e.g. don't have to teather them to a computer to set up). This and the "business" management tools opened the door, so we got about 30 of them.
WHAT A HUGE MISTAKE!!!!
Apple is now going backward. When a phone comes into our shop, we have to load up iTunes and get the phone to sync before we can do simple things like wipe the phone or troubleshoot "why did my bluetooth quit working". All of their "enterprise focus" seems to be around security and app control, with nothing I've seen for the day-to-day keeping things running. (Not saying app control and secuirty are unimportant, just not enough).
Does Apple have any good business management tools that I'm missing? I know about MDM, but too much setup for a relatively small number of phones. Besides, my understanding is the MDM only does app management / security policy. Right now we use Apple's stand-alone configurator. Fine for pushing policy and apps, but useless for troubleshooting and day-to-day management (like resetting a phone back to factory configs).
Also, is my carrior correct that Apple will not allow them to replace phones that have gone bad under warranty? They told me for the iPhones we have to physically take them to an Apple store for troubleshooting / replacement even after 100% identifying the issue! That is an hour (at least) wasted to send one of my folks to the store. I know we don't just have a bad carrior, becaue they happily send out replacement on other brands after troubleshooting over the phone.
I actually do like the overall look/feel of the iPhones. But unless Apple becomes much more corporate-friendly, I can only recommend that companies refuse to purchase any iDevice. BYOD, sure...but when you buy tens or hundreds of phones stick to Android, Blackberry, or even (sorry) Microsoft based devices.

Does not seem to work that way for us. We plug the phone in, and the first thing iTunes does is say the phone needs to be "authorized for this computer". It also states that the phone can only be authorized for x computers.
It then goes through it's jig while we wait, and finally comes up with the phone. Only then can we try to wipe / update the phone. We do stop the sync process, that automatically starts wanting to run. Maybe has to do with a version difference between what you use and what we use. I did notice that an older version of iTunes seemed a bit friendlier, but would not support our iPads.
However, when we were troubleshooting the bug where wireless / bluetooth quits working it was quite a bit more difficult than this for a phone a user handed us. Troubleshooting steps required that the phone be "restored" in iTunes. However, iTunes insisted on our providing a password that neither we nor the user knew. Maybe just learning curve, but it took about an hour before we were able to get that phone to a point where we could reset it.
Here is a sincere question for you, since you say you support a fleet of phones. Do you really NOT get annoyed when your tech has to take a iPhone to a computer with iTunes, plug it in, and work from there whenever there is a user issue that needs to have the phone wiped back to factory standard? This compared to being able to punch a few buttons on a different phone, right there in the users office, then hand it back to the user and say "your are fixed".
My only assumptions are that IT staff want to solve issues as quickly and efficiently as possible. Requireing a tech to deal with iTunes for simple procedures is not, IMHO, "as quick and efficient as possible".

HT3702 Does Apple have a site where I can contact them with regard to items being billed to my credit card.

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