HT3702 I'm korean. but i live in AK now. My account is not illegal address. Why can't purchase in app credit? Please release my account!
I'm korean. but i live in AK now. My account is not illegal address. Why can't purchase in app credit? Please release my account!
You need to add a credit card. Payments from bank accounts are not a few minutes as paypal use electronic and not wire transfers and that takes days. As said some companies prefer immediate payment so paypal has to send that via a credit card funded payment. **************************************** I give up my time to help you so a thank you or kudos would be cool.
Marking one of my replies as a solution would be appreciated if I sorted your problem.
Similar Messages
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i live in vietnam and i use visa viet nam,i can buy app on appstore but i can't purchase in app, please help me! thank you
What happens when you try to do the in-app purchase, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : https://www.apple.com/asia/support/itunes/contact.html
If it's a different problem ... ? -
My iphone is blocked and I am being told to plug it in to itunes but the itunes it was set up with is not recognizing the device - can anyone help?
I also live in the United States so redownloading shouldn't be a problem.
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How can i purchase an app of japan store without change my itunes store? i have balance in my US ac so i cant change my stores, but the app i want to purchase in jp store is a free app.... i know apple dun allow balance spend in other countries but it is a free app
You cannot use the Japanese iTunes Store unless are physically present there and have a Japanese payment method. This applies even for free apps; you cannot get them from the Japanese iTunes Store if you are in the US.
If you are in Japan, you can set up a new iTunes Store account just to get free apps. See:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
If you have moved to Japan and wish to change the country of your account permanently, you can contact the iTunes Store and ask them to clear your remaining balance. You will need to be able to provide a Japanese payment method, though.
Regards. -
I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
I would like to change my Visa card from the account but its not changing and the billing information is not changing and I can't purchase any thing from my account its now not usable please help me to solve the problem
You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.
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I downloaded Elements 13 to my PC, but my PC has windows Vista and it does not work. How can I download it to my laptop that has Windows 8?
You can get it at this link and validate with your 24 digit serial number - click here for PSE downloads
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Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
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I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?
Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario -
I am currently in my free trial of photoshop elements. I would like to purchase but Im using a computer now that i will not be using in a few months. How would I get that to transfer over? Thanks,
Hi Jtomanek,
Open the Editor on your old PC and on the menu bar click Help and Deactivate or Sign out.
Thanks & Regards,
Sanjeeta -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
hi,i was about to update my software version of i phone 4,but suddnley power went off.now my phone is not recognised ,and my phone doesn't work,how to reinstall operating system,please help me.....
Put the device in DFU mode: http://www.iclarified.com/entry/index.php?enid=1034
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Hello, I have updated my iphone4s to iOS7 and now I cannot close any of my apps - I double click on button and they show but when I press hand hold the icons do not shake so i can not delete them
You don't press and hold them. Just swipe up.
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Sometime ago I found a copy of Photoshop 5.5 (both the APPLICATION and TRAINING) CD's in trash. I finally am getting around to try to use this, but I do not have a serial number. I have the original CD's, not illegal copies - how can I get serial numbers to use to get this program working?
Sorry to say you are out of luck.
The serial numbers came on the cd case. If they are no longer there, you have no way of using the program except as a 30 day trial. Adobe does not sell CS5 licenses any more.
Gene
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