HT3702 i want know why there wont allow me to cancelled the game which cost me 8.99 as want refund it back. Thank you Susan Macdonald

Want know there wont allow me to cancelled payment on the game which cost me $8.99 and I did email to fdg enteriment to cancelled that and they say wont have autorizon as your service management do that.
Please remove it. and refund it back.  The game name is oceanhorn.
Thank you
Susan Macdonald
<Subject Edited by Host>

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post's title (it's not a good idea to post personal info).
Was there a problem with the item that you bought ? Purchases are generally considered final (unless there is a problem with them), but you can try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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