HT3702 I want to purchase some coins on a casino game and my payment is declined. Everything is ok with my credit card though. How do I fix this issue?
I am trying to make a purchase in the casino app I have on my iPhone, but it keeps telling me that payment is declined. I just talked to the bank and all is good with the bank, so what the problem??
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know why it's being declined.
If it is a credit card (I don't think that debit cards are still accepted) then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is, and your bank have confirmed that it's not them declining it, then you could try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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i bought an itunes gift card and it wants me to update my credit card info but it shows me my balance in my itunes store?
Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards. -
I purchased a song on iTunes which will not fully download but n my music files its there but no sound
HOw do I fix this issue?This Apple article has some good info -> iTunes: How to resume interrupted iTunes Store downloads
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume, Resume All, or button to start the download.
If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
iTunes Store: Where can I download and sync my purchases?
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer -
Why can I not attach a document to an email? Every time I want to send an email with a document attached to it, an error notice pops out. It tells me that the file is being used even when iall other programs are closed. How can I fix this issue?
Thanks Jeff, I was not aware that a template could be multi-page. (All the existing templates were 1 page)
But it worked, saving me some steps. When I was finished I renamed the document, and locked it.
Then tried to save it but could not because it was locked. I closed it, went to my Spread Sheet Folder ,
to find it, it was not there. The Finder could not find it either.
So I start over again.
I opened up Numbers and it showed my personal Numbers template folder, it contained both my new
original 4 page template and the vanished saved document!
I tried to delete the template containing these document data and could not - I had to go to the Library/Application Support/Numbers to physically remove it from this folder. Then I started over again. I Finally found out how to make it work: I can now "save as", and then lock, and it will go to place where I want it to be saved and locked.
The secret is: Click on the document title in the menu bar, and it opens up "Save as...", which works the same as in OS 10.4.11, and you can pick the place you want for saving. Once done that, you can then lock the document in the same pull down menu, and then close it.
I also found later that I can delete a template from its folder, by letting Numbers open the templates,
clicking on the one I want to remove, then go to the "Numbers Menu/File/Move to...", select "Desktop"
and from there the selected template can then be thrown into the Trash from there.
It appears now that the real fault of the Numbers software is that the "Save as" command is not available in the "Edit" or "File" pull-down menus, but hidden behind the title of the document. -
i got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer available"..how do i fix this issue?im from singapore by the way
If it is longer available then you can't get the app on your phone.
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I try and buy in app purchases but it won't let me and gives me the above error message: "iTunes password and account is not synced with the email address"! How can I fix this?
Are you running modified software on your phone? This error seems to be common if the firmware has been modified and you're trying to restore the phone again.
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I know this is going to sound stupid but I can't seem to set up my email as an iCloud email account. I want to eliminate my aol account and transfer everything to iCloud with an iCloud email. How do I do this.
If your Mac is running OS X 10.7.5 or higher, you first have to go to System Preferences>iCloud, sign in with your Apple ID to create your account, then check Mail. This will automatically add an iCloud email account.
To transfer your AOL mail, you need to drag and drop them into the same folder in the iCloud account. If you have any folders in your AOL mail, you would need to create folders by the same name in the iCloud account, then open each folder, select all the mail in the folder and drag and drop them on the folder by the same name in your iCloud account. (To create a folder in the iCloud account, click the "+" at the bottom of your folder list, choose Create Mailbox, choose iCloud as the location and give it a name.) -
i live in Australia and i dont want to put in any credit card details, How do i skip this step?
Creating an iTunes Store account without credit card - Support - Apple
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HT3702 I'm having trouble verifying my credit card information, how do I fix it?
How would you verify your credit card info. Even though the iTunes store says credit card availability is not working?
Might be a location issue ..
Be aware, your credit card credentials must be associated with the same country where you reside.
The Complete Guide to Using the iTunes Store | iLounge Article
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
Above applies to a computer or iOS device. -
I purchased 15GB of storage, but it shows that I only have now 14.8GB available? I also deleted apps and anything that would allow for more space. How can I resolve this issue?
You. as many other people purchased storage in icloud instead of getting yourself a bigger device (iphone/ipad/ipod). Device storage does not increase with icloud storage purchase. Just like other people you may have to contact Apple for refund and in the future look into buying bigger sized iphone.
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I have recently created an apple ID account but when i go to purchase a free item it tells me to review the account and i have to put in my credit card details. is there a way where i dont have to enter them?
No.
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How an I fix it to accept my credit, instead of my card?
How much is the in-app purchase you wish to make? Is it possible that with sales taxes, charged on most states if you're in the US, would push the price over $10? If so, and all you have is $10 in your balance, then the iTunes Store will require a credit card for the remainer of the cost.
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Ive purchased a lot of lifes on candy crush back to back and it will not let me purchase anymore, what do I do?
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
what the title says. please i need support.
If it's the same apple ID and you are sure, then it's probably just checking for authorization holds, etc. and that your billing is valid.
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am trying to import from macbook to macbook pro using migration assistant...tells me that i need to update old mac but macbook tells me it is up to date???? any hints on how i fix this issue? running 10.4.11 and it wont update further...please help.
JVSThe camera must be plugged in to AC power (not batteries only). And generally, the camera should be set to Play mode, not recording mode.
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