HT3702 I was charge to 9.99 and 10.59 for a apple purchase I only intended to purchase the Navation by tel please credit back any additional purchases .
I purchase the Navigation by Tel Navation for my I pone and some how I have 2 charges. I only authorized the 9.99. Please credit back my acccount for the charge to 10.59 on 6/15/12. I may have purchased the other in error.
Is there any one to answer my question about my charge
I will ask the question agan I was charge on my visa card in error. I only intened to purcase the 9.99 for the navation. The other charges must have been in error please credit my account the and addition purchased made on 6/16/12
Similar Messages
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Why I was charged 52 rs when I signed up for my apple id
why I was charged 52 rs when I signed up for my apple id
You contact iTunes here:
How to report an issue with Your iTunes Store purchase
or
Apple - Support - iTunes - Contact Us
Apple does not respond in these forums. We are just users like yourself. -
I renewed my subscription for a third party app and was charged TWICE! $38 bux a pop. How do I go about getting one of the charges refunded?C
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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can anybody help me? i was charging my ipod touch and it was almost fully charged and it randomly shut off and will not turn back on, anybody know how to fix it?
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My phone 5 died and now it wont turn back on or seem to charge at all. I've tried several different charger cords and outlets. And all the phone will do is show the empty battery symbol. please help! Any suggestions are apprecaited!?! thanks
Hello Cooper,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Well my ipod 4th gen was updated it shut off and now when i try to turn it on it stays on the apple logo for abit then gets stuck on a white screen od blue or mixed colores i really need help fixing this plzz help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My 3GS will not charge. I have tried it from my computer and from a wall socket. I also have tried another computer and a different cable with no luck. My computer doesnt see the device either. I havent had any issues until now. Any ideas?
bring it to Apple for battery diagnostics.
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i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone. what should i do.?
First, you do not have a 3G if you could upgrade it to 6.1.3, because 4.2.1 is the last version that will work on the 3G. So you either have a 3GS or you somehow hacked the phone to install an incompatible version. You can check the model you have by entering your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Assuming you have a 3GS the most likely reason for your problem is you have a gray market phone that was hacked or jailbroken to unlock it. When you upgraded it you removed the hack, so the phone is now locked to its original carrier. -
iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.
Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
Spotlight – Re-index -
i have mainstage 3 installed and works 1oo% when connected to the battery, but when connecting to the mains for charging the program crashes. sounds do not obey. is one, even very bad horrible latency.
and I need to work on music not only in time but the battery after that.
I ask for help pleaseThanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again! -
After updated to iTunes 11.1.4 for windows vista , I was unable to open iTunes and it keep error message. My iphone unable to USB hotspot the internet to computer. Pls Help
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Was installing new ios 7 and it asked for acct and password. it did not like and said it would email a new password. no email received. can not figure the Apple support screens to find a phone number to call. help.
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
HT4528 my iphone 5 wont charge more than 1% and it is a real apple charger
my iphone 5 wont charge more than 1% and it is a real apple charger
Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
Clean the lightning port to remove any lint/debris. -
Help!!!! my ipod touch 3rd gen won't turn on. at first the problem was it kept shutting off whenever i went into an app, then i plugged it up to the computer to restore it from back up it was working then the ipod just shut off before it was restored help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i have iphone 4s from japan which is a carrier locked (kddi ) it has ios 5.1.1 and now i want to upgrade to ios 6.Can i do the software update or it will cause any harm???
If you have a Japanese iPhone and are using it with any carrier other than Softbank or AU, then it was hacked, since as the others have said neither of those carriers unlock iPhones. Therefore if you upgrade iOS or restore your iPhone, it will lock back to the original carrier and be unusuable with your current cell provider.
We cannot help you with jailbroken iPhones. You'll have to look elsewhere for further assistance.
Regards.
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