HT3702 Want to cancel itunes account and no longer be charged on my credit card account. How can I do this ASAP?
Want to cancel itunes account and no longer be charged on my credit card account. How can I do this ASAP?
How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
Does anyone else have access to your account and/or devices that might be making them ?
If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they aren't showing on your account's purchase history then you should also contact your card issuer.
Similar Messages
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How an I fix it to accept my credit, instead of my card?
How much is the in-app purchase you wish to make? Is it possible that with sales taxes, charged on most states if you're in the US, would push the price over $10? If so, and all you have is $10 in your balance, then the iTunes Store will require a credit card for the remainer of the cost.
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I have an IPhone 4 my daughter the newest IPod. Our ITunes accounts are not linked and have 2 separate passwords. i would like to link them so I can have the passwork and therefore control the charging on my credit card. How can I do this?
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
I am experiencing on going problems with my i phone 4 due to me sharing an i tunes account with my daughter. I have been told by apple to cancel my existing (shared) i tunes account and open a new one for my use only. How do I do this? I cant find any links in i tunes to do this. mountfield
No, it's done on the computer, it's just done on the web and not through iTunes. I guess you could do it on the iPhone, but it would be easier to do on the computer.
Just go to the site linked above, then click on the big blue button and fill out the neccessary information. -
I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card. How can I buy Pages with my iTunes card to my iPad? thank you
Have you redeemed your iTunes card to an account associated with an Apple ID?
Once you have your iPad associated with an Apple ID AND you have an account with a credit card associated with the same Apple ID AND you have some 'store credit' (from redeeming your iTunes card) then purchases use the store credit before they charge the credit card, so you should be ok!
Personally, I use 'store credit' as a way to monitor whether or not there have been any 'unauthorised' purchases because as soon as the store credit is zero, the security code from the credit card is needed for further purchases! It does mean that I have sometimes to top up store credit before making a purchase, but 'better safe than sorry'! -
iTunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?
I took this straight from the help menu.
You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
Hide
Use an iTunes allowance, gift certificate, or iTunes Gift Card
If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window.
Below Quick Links, click Redeem, and follow the onscreen instructions.
The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased. -
I know this is going to sound stupid but I can't seem to set up my email as an iCloud email account. I want to eliminate my aol account and transfer everything to iCloud with an iCloud email. How do I do this.
If your Mac is running OS X 10.7.5 or higher, you first have to go to System Preferences>iCloud, sign in with your Apple ID to create your account, then check Mail. This will automatically add an iCloud email account.
To transfer your AOL mail, you need to drag and drop them into the same folder in the iCloud account. If you have any folders in your AOL mail, you would need to create folders by the same name in the iCloud account, then open each folder, select all the mail in the folder and drag and drop them on the folder by the same name in your iCloud account. (To create a folder in the iCloud account, click the "+" at the bottom of your folder list, choose Create Mailbox, choose iCloud as the location and give it a name.) -
I just bought my cousin's ipod, and I want to update it on my computer. However, it needs authorization from his account to keep all the apps, and he's already authorized it on 5 computers. How can I update this ipod without losing all the apps?
You cannot use someone else's apps without violating the license agreement. The apps are tied to the owner (via Apple ID). The right thing to do would be to update and start fresh.
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I am changing my address of my billing for my iTunes account and it will not take my new credit card ? Why? And why is it so hard to find someone from apple to help?! Very frustrated!!
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i live in Australia and i dont want to put in any credit card details, How do i skip this step?
Creating an iTunes Store account without credit card - Support - Apple
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I do not have a credit card. How can I make an iTunes account?
I do not have a credit card.
How can I make an iTunes account?Welcome to the Support Communities. See this Apple doc:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
...Found by searching here:
http://support.apple.com/kb/index?page=search -
Hello, where i can spend $0.04? I want to change the country, but i can't. I am not live in the U.S. and I don't have U.S. credit card. What can I do to have a zero balance?
lukse093 wrote:
Hello, where i can spend $0.04? I want to change the country, but i can't.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
I have recently created an apple ID account but when i go to purchase a free item it tells me to review the account and i have to put in my credit card details. is there a way where i dont have to enter them?
No.
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It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?
Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H.
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