HT3703 Pages has locked up. I can't get anything to open. What should I do to get it to work again?
I was working on a document in Pages. Left pages an came back. None of the documents will open.
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.
*http://kb.mozillazine.org/mimeTypes.rdf
*http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder
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Message was edited by: Barry Hemphill -
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