HT3728 since Oct 25 my time capsule is not working properly. I enter the time machine to check my backups and the only thing I see is balck screen on every single day since I put it to work on my house. Any ideas on what's going on?
I am having problems with my time capsule.
It's not backing up... if I enter the time machine, all I see is a black page, any day I look, since the day I bought it.
Was not like this before Oct 25...
Any ideas on what's going on and what should I do to make it work again?
Check the USB cable first to make sure that it is operating correctly on another connection.
You may need to use a powered USB hub with the drive since the USB port on the Time Capsule is not a high powered port like you have on your Mac.
You may need to use the powered hub even if the hard drive has its own external power supply.
Similar Messages
-
I have an Apple Trackpad that shows that it is connected with Bluetooth but it is not responding. I've tried restarting the computer, disconnecting and reconnecting and also turning the trackpad on and off but it simply does not respond. Does anyone have any idea on what is going on here?
There are reports of similar behavour but generally it is due to battery connections. Is the indicator light working steadily or does it blink or even not function. Here is the Apple document dealing with some of the problems.
http://manuals.info.apple.com/MANUALS/1000/MA1544/en_US/Magic_Trackpad_UG.pdf
Is your machine within the guarantee period or under Apple care. If so, return it to any apple retailer for examination and possible replacement. -
NONE of the web pages load properly. If I hit "Ctrl + F5" it will fix THAT PAGE ONLY. I have to do this to EVERY SINGLE page I try to load. This ONLY happens with FIREFOX. Internet Explorer works fine. PLEASE HELP! Thanks.
To answer the post title FireFox save all downloads automatically in the download folder, which you can find in the Documents folder. If you want to choose where to save your downloads go to tools>options>check always ask me where to save files.
Secondly, I am assuming you have IE 8 installed as this is the only version that supports this fix that is currently not in beta. Go to control panel>internet options>advanced tab and reset the settings at the bottom. This may or may not fix the problem but it is a good first step. -
I installed Lion on my Mac Pro laptop. Regarding Time Capsul - I get a messaage as follows: couldn't complete backup due to a network problem. Make sure your computer and back up disk are on the same network and that the backup disk is turned on. Then try again to back up. I have time capsul turned on. bill
I have exactly same problem with my MBP and MBA, after upgrading to Lion. I've tried to fix this issue while cheking key chain issues and network setup, even formating hdd and time capsule firmware upgrade (ver. 7.6.1.). Nothing can help. It is very annoying.
-
I have tried everything I know of. It worked fine an hour ago. I have a white screen, buttons will not turn it off and I get get to anything. Any ideas whats going on?
Thanks for any help.Sunny1963 wrote:
I have tried everything I know of.
That's fine - except nobody here knows what you have been able to think of try to this point.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
It really helps if you let others know "what you know of" and already tried. -
Will not allow me to sign into messenger or FaceTime, saying something about connection, but everything is fine and the Mac book air works fine for the wife>
Hi Alexrichard,
I have an article for you that will help you troubleshoot this sign in issue:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I have an iMac with OS X Lion 10.7.5,an iPhone 5s with iOS 7.1.2 and an iPad with iOS 7.1.2. all software is up to date. My problem is I do not receive all my e-mail on all 3 devices all the time. I seem to get them on my phone , but not all show up on my iMac or iPad. Any ideas as to what is going on and what can I do to resolve this issue? thanks
On the iPhone, go into Settings -> Store and turn off "Automatic Downloads" for Apps (and Music and Books, if you wish). You can also do that on the iPad to prevent it from going in the opposite direction.
That will stop any automatic downloading... to prevent them from coming over when using iTunes, select the phone (under Devices), Apps, and then uncheck "Automatically sync new apps." Again, do the same for the iPad if you wish. -
Time capsule light not on - any thoughts on what is wrong?
Has anyone experienced your TIme Capsule light not being on after rebooting several times?
Leave it off for a few hours.. if it gives a flicker and then fails again.. the Power Supply is indeed dead.
How old is it and what model.. A1xxx from the rubber foot?
It is absolutely normal on the Gen1 and Gen2 TC for this to happen.. indeed if it is one of those, A1254 or A1302 it has lasted longer than most.
If it is Gen3 ie A1355 it is a different issue.
Apple will replace if in warranty of course or less than 3years old and you have applecare on a computer, with certain conditions.
You can repair the earlier ones if you are so inclined.. and Apple cannot or will not help.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
Somebody is selling Delta power supplies new from HK which are being resold in the US for $10 more on ebay.. just look it up. -
I'm trying to delete old user devices from my access control list, but after I remove them, the Time Capsule will not reset properly. After I delete one of the devices, click on Update, the time capsule gets stuck during the update and never fully resets. If I pull the plug and restart the time capsule, it reverts back to it's previous state with the devices still in the access list. Is anyone having this trouble?
Dear Stephen,
I have the same problem and I found this thread describing the same thing on another forum. Each time I try to change any setting this happens (i.e., TC won't reset and I have to unplug it before I can use it again).
When the postings in the mentioned thread are any indication no reset (hard or soft) will have any lasting effect. But of course, I will try to reconfigure and see what happens.
Any solution or localization of where the source of the problem (firm-/soft-/ or hardware) would be highly appreciated:)
Best
Rene -
Time Capsule will not back up address book
Fior some reason Time Capsule will not back up my address book. When I delete an address and start up Time Machine, it will show my address book screen. However all my "older" address book screens in time machine are blank. I have searched various forums but have not been able to find other topics on this issue. Is here anybody who has a clue (the address book is not exempted for back up)?
I just checked to see if TM was backing up my address book, and at first I saw the same thing you're describing, but after a minute or so, old backups appeared. Have you waited a minute to see what happens?
-
I have the iPhone 4S. Since I updated to the iOS 6 my phone keeps freezing and the apps crash all the time. Sometimes it freezes up to a minute. And there's no way of fixing that. Is apple going to fix this? I'm not the only one having this problem.
You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4) -
My Time Capsule does not work with existing WiFi
Following a question solved on March 24 by LaPastenague, but gone bad again.
Apple AirPort Time Capsule
I felt the need for a physical backup of my data, as I would not completely trust the different clouds. I use, and have used Dropbox for 4-5 years and are very satisfied with that, but I am still not sure if or when a political lunatic will shut off the internet.
I purchased the Apple AP Time Capsule 2T, because all my other stuff are Apple, and that it's wireless. My old backup is Maxtor 300 GB.
Since we stay 2-3 weeks on two locations, one in Norway and one in Sweden (two different countries) we must use Mobile Broadband 4G, cables or fibre connections are useless for us, and we don't have it up to the houses. I have one mini router for each country, we bring with us iPhones, iPads, iMac, Apple TV, APExpress. When we pass the boarder I change the mini router, and the system continues working perfect on the WiFi, except the APExpress that needs to be reconfigured, but then it works.
The APTC was difficult to make working as it would not accept to be in an existing network, but with good help from the Apple Community, LaPastenague, with forcing the TC connect to the APE with Ethernet cable in bridge mode, ref "My Time Capsule does not work with existing WiFi" from March 24, the problem was solved and all gadgets worked together in a perfect harmony, until we changed location.
Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
I have a slight feeling that the two WiFi bands are making the trouble as during the configuration of the TC sometime the last figure 6 and 7 pops up, and that has something two do with the two different 2,4 and 5 GHZ bands
So, I am curious if you have any idea ?
I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?I can deal with the last question first and easily.
I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?
Open the airport utility .. go to the disk tab and select erase.
When you select erase you will get mulitiple options.
Quick removes the file table but does not delete the files,, it takes 2min or less.
A Zero out data is the secure way,, by writing 0 ie low level drive format.
It can take several hours..
7 pass will take a week.. not recommended..
35 pass erase is ridiculous.. it would take a month.. put an ax through the TC. It is quick and better.
Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
The fact that it did work and has now failed might point to faulty unit.
The only way to tell is reset it properly to factory and start over.
Universal Factory Reset.. any model TC or AE.
Unplug your TC/AE from power or turn off at the power point.
Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Note..
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Generally having multiple wireless AP should not cause problems.. but it is better to set channels manually.. so it doesn't go beserk rotating channels.
Remember to keep all names short, no spaces and pure alphanumeric.
Sadly though the Apple routers have no logging now and no SNMP and almost nothing to help diagnose a problem, so if it continues .. take it back to apple.. they have given you no other method of fixing it. -
Time Capsule crashing; not appearing in AirPort Utility
Hi all
My Time Capsule keeps on crashing, and is currently not appearing in the AirPort Utility window. I restarting it by unplugging it and plugging it back in again, but it will randomly crash again, or the sessions will be interrupted on the TC drive and the additional HDD that's plugged into it. I'm not really sure what's going on here. It's not like I'm sitting too far away from the Time Capsule (less than 3m, in fact).
The only thing that's going on that could be causing this, as far as I can see, is my attempting to migrate my files and folders from my old PowerBook to my new MacBook Pro (a procedure that is not, in all honestly, going all that well).
Thanks in advanceRob,
If you don't mind a few more suggestions...
*_Time Capsule Weak Signal Strength / Dropped Connections_*
Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Proximity To Other Devices*
One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
*Change Firewall Settings* #
Go to System Preferences --> Security.
Click the Firewall tab.
Change setting to “Set access for specific services and applications”.
The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
*Change Time Capsules’ Channel*
Launch Airport Utility.
Select the device on the left.
Click "Manual Setup."
Select “Airport” in the toolbar.
Click the "Wireless" tab.
If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
Click “Update”.
Close Airport Utility.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
*Faulty Airport Card*
One poster reported: “I reckoned the fault must be with the Macbook’s hardware so took the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
If you think this might be the case, follow the steps outlined in this KB article to determine if your Airport card is still being detected by your system:
[http://support.apple.com/kb/HT2601]
Let us know if any of the above helped improve your situation.
Cheers! -
I am new to this capability. My problem is that my time capsule is not allowing a back up and indicates, The Back up 'is already in use' yet I have made no changes since I set the system up and now I am seeing this failure. Thoughts?
Thoughts?
Bugs in Mavericks.
Make sure that no other Macs are backing up at the time
Pull the power cord from the back of the Time Capsule
Count to ten
Plug the power cord back into the back of the Time Capsule
Wait a few minutes, then try a backup -
Time Capsule Will Not Connect to the Internet
I would appreciate any help or suggestions with my Time Capsule problem. We have a 1TB Time Capsule, in all of 2010 it worked great. We had 2 Mac Books backing-up to it daily, never had a problem. We purchased an iMac this month and I migrated the setting from one of the Mac Books onto the iMac, no problems. However, now the Time Capsule will not back-up either the iMac or the other Mac Book. The Mac Book that I migrated all the information from hasn't been turned on since the migration. Yesterday, the Time Capsule no longer allow us to connect to the internet. I contacted my ISP to ensure internet service was active and plugged the exisiting Mac Book (we still use) into the cable modem and was able to use the internet. This morning the TC wouldn't allow audio streaming to an ATV. Any ideas on what to do to correct the problem?
I'm good with erasing all former back-ups on the Time Capsule and starting fresh with the iMac. Please tell me how.
o Open AirPort Utility - Click Manual Setup
o Click the Disks icon
o Click the Disks tab just below the Disks icon
o Click the Erase button in the center of the window
The Quick Erase option will be fine for your purposes. This will only take a moment or two.
When you are ready to backup the iMac,
o Connect it to one of the LAN <-> ports on the Time Capsule using an ethernet cable
o Open System Preferences (gear icon) on the dock
o Open Time Machine
o Click Select Disk
o Click on your Time Capsule to highlight it
o Click Use for Backup
The backup will begin in a few minutes. Allow a long time for the backup. A good time to start this is late at night so you can let the backup run overnight.
Message was edited by: Bob Timmons
Maybe you are looking for
-
Performance problems with SAP GUI 7.10 and BEx 3.5 Patch 400?
Hi everybody, we installed SAP GUI 7.10 and BEx 3.5 Patch 400 and detected hugh performance problems with this version in comparison to the SAP GUI 6.40 and BEx 3.5 or BEx 7.0 Patch 800. Does anybody detect the same problems? Best regards, Ulli
-
How do I delete an old email address from my apple ID?
I have already tried adding and verifying a new email but I cannot delete the old email/AppleID. Icloud, itunes keep doign pop ups saying they cannot access my old email. Since I moved my Verizon cancelled my email account and has blocked my password
-
Hi to all!! That's my (new) problem: after an incredible reanimation of my "dead" Mac Mini (it wasn't turn on at all except the white LED at the front), now the system can't read the total amount of installed RAM Memory. This Mini has installed 512MB
-
Hi Gurus, Need your assistance on our issue. 1. Have updated the cost center assignment relationship in OM 2. Ran RHINTE30 to reflect to PA 3. When checking in PA20 the record is somewhat ruined, the position ID is still reflected but the Org Unit an
-
All the pictures are in bad resolution
I updated the OS to the latest one and now all the pictures that I took with other cameras and download to teh iPhone are in BAD low resolution. Can I fix that or do I need to download all of them again? I have iPhone 3Gs. Thanks