Will not allow me to sign into messenger or FaceTime, something about the connection but everything checks to fine and the mac book works fine for the wife?

Will not allow me to sign into messenger or FaceTime, saying something about connection, but everything is fine and the Mac book air works fine for the wife>

Hi Alexrichard,
I have an article for you that will help you troubleshoot this sign in issue:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Similar Messages

  • My phone will not allow me to sign into iMessage, why?

    My iPhone will not allow me to register with my Apple ID why? As well as use my Apple ID to sign into FaceTime.

    Hi Alexrichard,
    I have an article for you that will help you troubleshoot this sign in issue:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • HT204053 My iPhone 4 will not allow me to sign into iCloud it says there are too many accounts on this device how can I resolve it and sign in?

    Please help me sign into icloud

    If the message says that the maximum number of free iCloud accounts has already been created, you won't be able to create a new iCloud account on that phone.  You can sign into an existing iCloud account, but not create a new one.  Your only options are to either re-use one of the accounts previously created or create a new account to use on a different iOS device (running iOS 5 or higher) or Mac (running OS X Lion or higher), if you have one.

  • My apple TV is online but will not allow me to sign into my account...thus, I cannot access any of the movie I purchased on Apple TV - WHATS UP?

    This is driving ME CRAZY!!!  It happenned around 11PM Sept 18 2012

    iTunes Connect Support <[email protected]>

  • My phone keep asking me to sign in to itunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
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  • Why is it that Firefox v.14.0.1 will not allow me to Sign In to Microsoft Answers

    Here is a copy of an email I sent to Microsoft Answers :-
    Why is it that Firefox v.14.0.1 will not allow me to Sign In?
    I have successfully signed in with Google Chrome v.21.0.1180.79 m without any problem, but when I attempt the same thing in Firefox the following "Sign In" message appears:- "Signing in...
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    lockhands.
    Their retort was:-
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    How is this related to Microsoft?
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    So I hope you can help me with this question, please.
    lockhands.

    i visit the same page and got the same message except the popup blocker was blocking the sign in page from loading.
    you could try using the following link to see if you can get to the login screen if it works you could add it as a bookmark until you find a solution.
    http://answers.microsoft.com/en-us/Site/StartSignIn?provider=wlid

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    I downloaded the new IOS, but it will not allow me to log into iCloud. I even tried resetting my password, but it does not recognize me. Please help. Thanks.

    I'm having the same issue.  I went through the apple website to reset my password, and it was no problem, even let me update my email address and apple id, but my iphone is still not accepting what I know the password is, so I can't delete it, or change the apple id information.

  • I logged out of itunes and now itunes will not allow me to sign in completely.  anyone know what i can do? i've already re-installed itunes

    i logged out of itunes and now itunes will not allow me to sign in completely.  anyone know what i can do? i've already re-installed itunes. 
    It will not allow me to back up my phone on my itunes either. 

    Try disable all restrictions
    Settings>General>Restrictions

  • Mac App store will not allow me to sign in...I have done all the updates on my Mac???

    Mac App store will not allow me to sign in so I can't purchase or update app's...it has worked before?  I have done all updates for Mac...

    Do you not see the sign in sheet?
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    And if you have anti virus software installed, disable that before trying to access the App Store.
    If you have Litlte Snich installed, that can prevent access to the App Store.
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  • Facetime will not allow me to sign in

    Hi
    My daughter has been using Facetime on her iPod Touch but now it will not allow her to sign in saying incorrect username/password.  We have changed her Apple ID and password and still it will not work.
    When she is connected to iTunes she is getting an update message to update the iPod software to version 5.  When I press update I then get a message saying we need to download iTunes 10.5.  I then accept that but nothing happens.  Nothing.  Not even an error message.
    So we are getting nowhere.  Tried changing the wifi DNS on the iPod to 8.8.8.8, 8.8.4.4 and that didn't work.
    I'm stuck now ... please help!

    Forgot to mention that I have restored the iPod back to original settings and it still doesn't work.
    I'm starting to lose the will to live now ... I've been trying to sort it for hours

  • My itouch will not let me download apps or music,  it says something about credit, but the app im trying to download is free?

    My itouch will not let me download apps or music,  it says something about credit, but the app im trying to download is free?

    Hi drathbun6,
    If you are having issues connecting to the iTunes Store, you may find the troubleshooting steps outlined in the following article helpful:
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    http://support.apple.com/kb/TS1368
    Regards,
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  • Why is the new Safari (7) not letting sound be heard from Soundcloud widgets (players) on my website when the earlier Safari worked fine, and other browsers also work fine?

    Why is the new Safari (7) not letting sound be heard from Soundcloud widgets (players) on my website when the earlier Safari worked fine, and other browsers also work fine?

    Might be an incompatible extension or plugin ...
    Try troubleshooting Safari extensions and third party plugins.
    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
    If it's not an extensions issue, try troubleshooting third party plug-ins.
    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.
    If that made a difference, instructions for troubleshooting plugins here.

  • SYSTEM WILL NOT ALLOW ME TO SIGN ON WITH MY PASSWORD!

    NOT SURE IF THERE IS A GLITCH IN THE SYSTEM, NONETHELESS, I HAVE NOT BEEN ABLE TO SIGN INTO "MY VERIZON" ACCOUNT FOR THE PAST 2 HOURS.  TO SAY THE LEAST I AM VERY ANNOYED AND DISAPPOINTED IN THE FACT THERE IS NOT WAY TO REACH OUT TO VERIZON'S CUSTOMER SERVICE BY WAY OF A LINK ETC.  PLEASE HELP. I AM TRYING TO PAY MY BILL!

    I cannot sign in to view my bill and/or pay it.  It does allow me to change my pwd but I go to review my account information, there's nothing. I've cleared cache, tried different browsers and my laptop. I cannot log in to my actual account.
    I get this message:
    "We are unable to process your request at this time. Please try again later. We apologize for any inconvenience."
    at this URL:
    https://www.verizon.com/ForYourHome/MyAccount/ngen/upr/error/errnotify.aspx?err=DEACTIVATED
    I was able to find tech support phone number but the "office" is closed on the weekends. Is there no other way to get some assistance???
    HELP!

  • I stay in hotels alot and use my Airport Express to hard wire into hotel network. But hotels seem to have a sensor that will not allow any other device like my I-phone, I-pad to connect. Just one device and that's it.  Is there a setting to cure this?

    I stay in hotels often and use my Airport Express to hardwire into the hotel's network.  This seems to work fine and allows my Macbook Pro to work wirelessly.
    The problem is I cannot then hook up my Iphone or Ipad to the network.  It seems the hotels have a sensor and only allow one device on their network at a time.  Is there a setting in the setup of my Airport Express that might fix this problem?

    If you have the AirPort Express setup in Bridge Mode, try changing the Connection Sharing setting to "Share a public IP address"
    AirPort Utility - Manual Setup
    Click the Internet icon
    Connection Sharing = Share a public IP address
    Update
    You will probably get a message about a Double NAT error. Click to "ignore"
    This setting might allow mutliple devices to connect and may not. It's worth a try...I have about a 60-70% success rate at hotels with this setting.
    Unfortunately, as you note....hotels have become a lot smarter about connections to their network. At some point, they probably will not even allow another router to connect at all.

  • TS1398 I have been having network problems on my Ipad and I reset all network settings as advised in the article about problems connecting to networks.  Now my Ipad will not allow me to sign onto any network....it will not accept the passwords for any net

    My ipad has been a little glitchy for the last couple of weeks....not able to load pages because of DNS lookup failure and really slow loading...some of which has to do with the DSL service I have, but I followed the directions on one of the Apple wi-fi issues pages to reset network all connections..which I did, and now the Ipad cannot connect to WiFi because it will not accept (or cannot resolve..or??) password.  I am sure I am typing the password correctly and have tried it on several routers..and it cannot cannect to any router properly even with the correct password.  My laptop is connected just fine and it accepts the password and I have confirmed the password with the ISP and tried other routers.
      So the question is what should I do if I am entering the right password and the Ipad can't sign itself on to the Wifi network?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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