HT3965 I plugged my husband's iphone into our computer after I plugged mine in and it replaced all his contacts and data with mine, how do we reverse this change?

I plugged my husband's iphone 4 into our computer after I plugged mine in and it swapped all of his data/contacts out for mine, how do we fix this?

How to use multiple iDevices with one computer

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I plugged my Iphone into the computer to put my pics on the computer. It went strait to itunes an erased all my contacts and pictures and replaced them with my husbands contacts and photos. Can i get the contacts and photos back?

I plugged my Iphone into the computer to put my pics on the computer. It went strait to itunes an erased all my contacts and pictures and replaced them with my husbands contacts and photos. Can i get the contacts and photos back?

Have you synced your iPhone with iTunes on this computer before? If not, nothing is selected automatically under the various tabs for your iPhone sync preferences with iTunes.
Was this the first time your iPhone was connected to iTunes on any computer? If so, the first time an iPhone is connected to iTunes for the first time that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or eyeless device to the iPhone or set up the iPhone as a new iPhone. This is not automatic, it must be manually selected.

My husband and I both have iphones and share the same apple id. Everything was working fine until I synced his phone which lost all his contacts and pictures and gave him my info. I then used verizon's contact retreival app and got his contacts back

My husband and I both have iphones and everything was ok until I synced his phone and lost all his contacts and pixs. I downloaded verizon's contact retreival app and got his contacts back but now his contacts keep overwriting mine. I can sync my phone and get my contacts back but within a few hours, his show up again. We use the same apple id for purchases. What can I do?

Are you sharing the same iCloud account (in Settings>iCloud)? And do you both have Contacts turned to On in Settings>iCloud?

My brother and I phone number is link together on the same iTunes and Icloud therefore I am getting all his text messages on my phone, how do I stop this? He does not even have an Iphone anymore.

My brother and I phone number is link together on the same iTunes and Icloud therefore I am getting all his text messages on my phone, how do I stop this? He does not even have an Iphone anymore.

Try going to Settings>Messages>Send & Receive and uncheck the email address(es) shown under "You can be reached by iMessage at". If that doesn't work, you'll have to tap the ID, sign out, then sign back in with a different Apple ID for iMessage.

I have upgraded iphone ios 3.1 to ios 5.1 and have lost all my contacts and can not find them on my pc. Can anyone pleeeeese help me

I have upgraded iphone ios 3.1 to ios 5.1 and have lost all my contacts and can not find them on my pc. Can anyone pleeeeese help me?

If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.

I want to erase the data from my iphone so I can trade it in for a new one. However, my husband and I share a calendar and address book. I don't want to lose all his contact info--is there a safe way to do this?

I need to upgrade my phone. But my husband and I somehow ended up sharing our contacts and calendar. So I'm afraid if I wipe my phone, his phone will get wiped, as well. How do I make sure that he doesn't lose all his info when I clear my phone out?

It will not delete his items if you erase you're phone.

I just got a new iPhone 5S and I want to sync it with my PC however, I already have my old iPohine synced on my computer. When I plug in my new iPhone into my computer, the device isnt recognized. How do I add my new Iphone to iTunes?

I just want to sync music on my new iPhone but it isnt be recognized on iTunes. Please help.

Hello there, kiliemccrary.
The following Knowledge Base article provides some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Please help.. me and my hubby both have the iphone 4 and use the same email address and itunes account. I got mine yesterday and activated it to find all my husbands contacts on my phone. I deleted them and he lost all his contacts. How can we stop this !

Hy please help...
My husband purchased an iphone at xmas and evrything was fine until i purchased 1 yesterday . We both use the same email address which is linked to our itunes account (ithink) I registered mine yesterday and all my husbands contacts came on to my phone, so i deleted them and he lost them all on his phone :-( now if he adds or deletes anything i get it or the other way round please please help

If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.

HT4623 When I plug my brand new iPod into my computer to transfer the information from my old iPod, all I get is a grey screen that says iOS 6. The normal screens and features don't come up. Can anyone help?

I am trying to start up my new iPod. I plug it into iTunes on my cmoputer and nothing happens. The screen on the iPod is just a grey screen with "iOS 6" on it. There are no icons, no slider bar, nothing. What happened? What do I do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The try again

HT4859 I have unwillingly synced my iPhone to my wife's iPhone. All her information got tranfered to my phone and over-rode all my contacts and data. How do I recover MY date that was backed up on iCloud yesterday?

This morning I ave unknowingly synced my iPhone to my wife's iPhone's data in iTunes. Now all HER information is on my is on my phone and all of my information has been overwritten. How do I recover my data and overwrite her data. My latest backup to iCloud was yesterday. I have not backed up my phone today and have turned off the auto back up feature, hoping I can still retreive yesterday's data. Can anyone help?

Welcome to the Apple community.
You will need to restore your phone and when prompted use the backup that you made yesterday.
Before you do so, you may wish to change your wife's iCloud login details, otherwise you may find that you then overwrite her data. She should have her own iCloud account to avoid this.

I'm getting unknown error message 0xE000065 when plugging in any ipod/iphone into itunes. Why????

I'm getting unknown error message 0xE000065 when plugging in any ipod/iphone into itunes. Why????

In the course of your troubleshooting to date, have you worked through the following document?
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC

My husband plugged his Iphone into our laptop and it downloaded all of my contacts and erased some of his. Is there a way to turn it off on his phone?

My husband plugged is phone into my laptap and it downloaded all of my contacts on to his phone. Now when we delete off each others phones it is deleting off of both phones. Is there anyway to turn it off on his phone. The Icloud account?

Plug his iPhone into the computer it normally syncs with and sync it.

ITunes was fine until I plugged in the iPhone into the computer

Now, it freezes up, and never does detect the iPhone. All apple usb cables look alike, but they also fall apart rather easily....so we're left with one between an iPod touch, an iPod classic, and an iPhone. I'm not sure if that is the compatibility issue or not.
The only key difference I can determine is that the computer I'm currently trying to jack into is Windows 7 based.
When I plug the iPhone into the computer, I don't get a real error msg attached to any kind of code, just a general "iTunes has stopped responding" in a little popup window giving me 2 choices: close the program, or search for a solution online and then close the program.
When I choose the latter, there is a search bar for ~5s and then iTunes closes. No solution presents itself.
This happens if iTunes is already running. This also happens if I let the act of plugging in the iPhone initiate the opening of iTunes.
Any ideas? Last check desktop iTunes was fully updated.
When I unplug the iPhone, iTunes functions normally.

I believe there is a problem with iTunes in the 64-bit version of 7. My husband initially installed the 64-bit version and then switched to the 32-bit because quite a few of the software packages he uses for work are not 64-bit compatible yet.
In 32-bit iTunes, he's had no problem syncing.

If I plug my iPhone into a computer, and just want to play non-manually managed music, why does that computer have to be authorized?

My home base computer has been authorized to play music my friend has downloaded from iTunes. I can upload that music to my iPhone and play it on the phone without any issue. When I am at work, I plug my iPhone into my computer and play music through my work computer. But the music is not manually managed, nothing is being stored on that computer, it simply streams through to the headphone jack, allowing me to use iTunes as a control panel for the phone's music library.
I can play my own music just fine (because my work computer is authorized for my account). But I can't play my friend's music, because my work computer isn't authorized for HIS account. Nor should I expect him to waste one of his 5 authorizations on my work computer.
But why does it need to be so? If I'm already authorized to play his songs on my iPhone, then what difference does it make if it's streaming through my work computer or not? Why does Apple care, and why are my music playing rights being unnecessarily infringed? I am currently a very unhappy iTunes customer because of this.
We don't have to buy music from iTunes you know. If I buy the CD, I can upload it without any of these play rights issues. I can give my friend my CDs while he gives me his and all of this goes away. The harder and more user unfriendly playing music from the iTunes Store becomes, the less likely we'll be to buy it. This is a very simple fix. If my home base computer is authorized and I can put music on my iPhone, I should be able to play that music off the phone anywhere at any time, so long as I'm not making a copy. And I am not making copies. Fix this or we shop elsewhere.

I spent an hour on the phone w/ apple support this morning. I went through all the trouble shooting and it appears everything is working fine...until you plug the phone in and try to use itunes. Then they put me on hold for 20 min. While they did this i had a guy at work who had an older version of itunes on his cpu plug my phone in. Voila! It popped right up in iTunes. Their product specialist told me to uninstall and reinstall iTunes 8.2. Didn't work. Then they told me to uninstall and reinstall an older version of iTunes. That way I could get music on my phone, but I would not be able to update to the newest version of the iPhone OS. That's great and all, but it really hasn't solved any problems. I'm giving apple the benefit of the doubt due to the fact they just released the newest version of itunes, a new iphone, and a new iphone OS; so there's bound to be bugs and fixes. But that goodwill probably won't last to long. So if they won't fess up to the fact there's a problem w/ the new iTunes soon and fix it I guess they're going to have to give me a new phone.

I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon. Could this be because I have an old iphone and it's not compatible with the latest version of itunes?

I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon. Could this be because I have an old iphone and it's not compatible with the latest version of itunes?

Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

HT3965 I plugged my husband's iphone into our computer after I plugged mine in and it replaced all his contacts and data with mine, how do we reverse this change?

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