HT4009 I buy the sun newspaper app every month for my iPad
and my wife has linked her iPad to the app so she can read it on her iPad. Is this why my account has been charged twice for the app this month? If this is the case, how does she unlink the app? Does she just delete the app from her iPad?
If there is no secondary charge then who do I contact to query this taken payment? Might it just be a glitch in the system - will I get it refunded if it is? Who do I contact?
Thanks
Lloyd
No, there isn't a change - compatible apps are shown in the Purchased tab in the App Store app on your iPhone. If you bought the HD version of the app then that only works on the iPad, if you want the version for the iPhone then that is a separate app and is therefore a separate purchase.
Similar Messages
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TS1702 cannot download the Sun newspaper app after I have paid for it.
cannot download the Sun newspaper app after i have paid for it
That's too bad.
If you want/need help, try the following:
Try basic troubleshooting as outlined in the User's Guide
Post to the correct forum.
Provide as many details as possible, including exact error messages -
"Does Bridge come with Photoshop if I buy the CC single app?"
Question from a Customer…"Does Bridge come with Photoshop if I buy the CC single app?"
Actually whether you consider the Suite a unified concept or not, if you are using a variety of Adobe products Bridge does the job well. Here's a great testimonial of what it does according to one user:
Bridge is the coordinating hub of the Creative Suite. Synchronizing color management settings for all suite programs is done from Bridge, and can only be done from Bridge, to take one important use.
Bridge displays actual thumbnails of many more file types than Finder or Explorer. It also allows instant play of sound or video files more readily than the native OS file managers.
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Once filtered, the remaining visible files can be selected and copied, moved, or deleted without affecting the rest of the contents of a folder.
Collections are a massively useful feature. One of my clients is a performing arts center, and in a season we turn out dozens of ads, flyers, brochures, web banners, playbills, billboards and other collateral using the same assets over and over. These assets are organized by artist and/or show on disk, but I set up each season's repeating assets as a Collection in Bridge, so that I just have to open the collection and drag and drop these assets into new INDD, AI, PSD, HTML (in Dreamweaver), FLA or AE projects without having to navigate from folder to folder picking up individual files.
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Bridge comes with Adobe Camera Raw built in, which is many times faster than using Photoshop to adjust jpegs or tiffs for things like tonal range, white balance, cropping, spotting and sharpening, and is non-destructive.
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Not bad for an old file browser. -
I hope I get the solution now after trying days and days I am a member of CC and I pay every month. So why there is not a good helpdesk to communicate with.
Thans alle. I will try this Tomorrowland
Verstuurd vanaf mijn iPhone
Op 10 mei 2014 om 19:10 heeft Simon G E Garrett <[email protected]> het volgende geschreven:
Why cannot get the LR app in Adobe creative cloud? Now LR is a trial on my laptop and I am paying every month for CC. I am desperate, becaus I didn't get the solution. Also LR mobile I cannot intall it anymore.
created by Simon G E Garrett in Photoshop Lightroom - View the full discussion
Try this:
Go to http://prodesigntools.com/adobe-cc-direct-download-links.html and download and install LR5.4 from there.
You MUST follow the instruction under the heading "Note: Very Important Instructions".
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I'm recieven charges for a magic piano app every month from itunes store how do i cancel the supposed service?
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
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I want to buy the Craigslist pro app and when I sign into iTItem as described and fast shipping! Aunes with my Apple ID and password ( both of which I know) it then asks security questions that I never chose ( or are even options to chose) in my profile.
If you don't know their answers then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Hello, I can not buy the Interior in-app purchases, says that I turned to Sapport.Pliz help me! Here's Your Purchase Could not be Completed.For assistance.contact Itunse Support
These are mainly user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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In the Sun Seeker app, the camera wont start in 3d view?
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double post:
http://forums.sun.com/thread.jspa?threadID=5405467&messageID=10805871#10805871
You will not get more help by reposting the same question. Do as I suggested the last time: post the content of the server log. Is it so much effort to figure out where this file is and copy paste the content here? -
I bought the Star Walk app this weekend on my iPad. Today I went in iTunes to get it for my iPhone and it indicates I need to buy it again (same price). Is there a change in policy?
No, there isn't a change - compatible apps are shown in the Purchased tab in the App Store app on your iPhone. If you bought the HD version of the app then that only works on the iPad, if you want the version for the iPhone then that is a separate app and is therefore a separate purchase.
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I just started using the Pages app on my iPad2. Two questions: 1. Do I have to buy the Pages iPhone app separately or will the iPad version sync to my iPhone 3GS? 2. Am I able to sync Pages docs created on my iPad2 for viewing/editing on my iPhone 3GS?
You can use the File Sharing feature at the bottom of the iTunes Apps pane when you connect to iTunes. Transfer the documents to your computer, and from there to your iPhone.
See pages 44-45 of the iPad iOS4.3 User Guide
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How to set a calendar reminder for the last Friday of every month?
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I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?
Hi Bev,
Thanks for the the email - I understand now.
I would just like to ask another question with regards to my new order for complete Creative Cloud which you suggested. I have now pre-paid for a full year but I’m not
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Using iCal on my ipad2 and can't seem to create a repeating event, specifically, an appointment that occurs the second Wednesday of every month. Any help is greatly appreciated....thanks!
iPad 2, iOS 5.0.1Although this isn't currently possible in the iOS Calendar app, go to iCloud.com (not on your iPad, but on a computer browser like Safari or Firefox) and log in. There, you can add an event in Calendar and have the options to make it repeat however you want.
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HT204088 Hi am getting charged every month for this app what do i do?
Am getting charged every month for this app wich i didnt authorise
Hey Klod69!
It sounds like you may need to report an issue with these purchases:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities!
Cheers,
Braden -
An App I downloaded for my iPad was not what I thought it was going to be, can I remover the App and request a refund?
You probably cannot get a refund, since as RG said the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, something more likely if the app does not perform as advertised.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
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